Contcom; Clear The Contcom Alarm; Ctneqpt-Pb-A - Cisco ONS 15600 SDH Troubleshooting Manual

Chapter 2 Alarm Troubleshooting

2.6.30 CONTCOM

The Interconnection Control Communication Failure alarm occurs when the internal messaging
processor on the reporting active TSC card fails.
A TSC card should boot and be in the ready state within approximately five minutes. If the CONTCOM
alarm clears within this time frame and the TSC card goes to standby or active mode as applicable, no
action is necessary.
If the communication equipment on the backplane fails, a CONTBUS alarm occurs instead of a
CONTCOM alarm.

Clear the CONTCOM Alarm

Complete the
Step 1
If the CTC reset does not clear the alarm, complete the
Step 2
procedure on page
If the alarm does not clear, complete the
Step 3
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
Step 4
for more information or call Cisco TAC (1 800 553-2447).
When the alarm has been cleared, complete the
Step 5
as needed.

2.6.31 CTNEQPT-PB-A

The SSXC-0 Data Payload Bus Interconnect Failure alarm occurs when the data path interconnection
between equipment from SSXC-0 (Slot 6) to inbound or outbound traffic (STM-N) card slots has a
failure. The SSXC card and the reporting card are no longer communicating through the backplane. The
problem exists in the SSXC card, the reporting traffic card, or the backplane. If more than one traffic
card on the shelf raises this alarm, the TSC card clears this alarm on the traffic cards and raises it alarm
against SSXC-0.
When an alarm includes a numeric or alphabetical designation, it indicates whether the alarm applies to
Note
the first or second card of a specific type on the shelf. A zero or A indicates that the alarm occurs against
the first card of its type, from left to right, in the shelf. A one or B indicates that the alarm occurs against
the second card of its type in the shelf.
If you insert a new TSC card that has the same version of software as the active and standby TSC card,
Note
it takes approximately three minutes for the standby TSC card to become available.
July 2010
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Logical Object: EQPT
"Soft-Reset a Card Using CTC" procedure on page
2-133.
Default Severity: Critical (CR), Service-Affecting (SA)
Logical Object: EQPT
2-130.
"Reset a Card with a Card Pull (Reseat)"
"Replace a TSC Card" procedure on page
"Soft-Reset a Card Using CTC" procedure on page 2-130
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
2.6.30 CONTCOM
2-136.
2-35