Ctneqpt-Pb-B; Clear The Ctneqpt-Pb-B Alarm - Cisco ONS 15600 SDH Troubleshooting Manual

Chapter 2 Alarm Troubleshooting
b.
c.
d.
If the CTC reset does not clear the alarm, complete the
Step 8
procedure on page 2-133
If the alarm does not clear, complete the
Step 9
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
Step 10
for more information or call Cisco TAC (1 800 553-2447) to report a Service-Affecting (SA) problem.
Depending on which card raised the alarm, perform the following actions:
Step 11
•
•
Note

2.6.32 CTNEQPT-PB-B

The SSXC-1 Data Payload Bus Interconnect Failure alarm occurs when the data path interconnection
fails between equipment from SSXC-1 (Slot 8) and traffic card slots. If more than one traffic card on the
shelf raises this alarm, the TSC card clears the alarm on the traffic cards and raises the alarm against the
SSXC-1.
In CTC, Copy A refers to the SSXC card in Slot 6/7. Copy B refers to the SSXC card in Slot 8/9. Either
Note
copy might be chosen as the preferred copy SSXC card. The other SSXC card is called the alternate
SSXC card in this chapter.

Clear the CTNEQPT-PB-B Alarm

Complete the
Step 1
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
Step 2
for more information or call Cisco TAC (1 800 553-2447) to report a Service-Affecting (SA) problem.
July 2010
Position the CTC cursor over the card.
Right-click and choose Soft-reset Card from the shortcut menu.
Click Yes in the Soft-reset Card dialog box.
for the alarmed card.
If traffic was manually switched in a 1+1 protection group, revert traffic to the original port by
completing the "Clear a 1+1 Protection Port Force or Manual Switch Command" procedure on
page 2-124.
If traffic was manually switched in an SNCP, revert traffic to the original path by completing the
"Clear a SNCP Span External Switching Command" procedure on page
If an automatic switch to the alternate copy SSXC card occurred, traffic is automatically restored
to the preferred copy.
Default Severity: Critical (CR), Service-Affecting (SA)
Logical Object: EQPT
"Clear the CTNEQPT-PB-A Alarm" procedure on page
"Reset a Card with a Card Pull (Reseat)"
"Replace an SSXC Card" procedure on page
Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
2.6.32 CTNEQPT-PB-B
2-133.
2-127.
2-36.
2-37