Different Ctc Releases Do Not Recognize Each Other - Cisco ONS 15454 Troubleshooting Manual

1.8.9 Different CTC Releases Do Not Recognize Each Other

Note
1.8.9 Different CTC Releases Do Not Recognize Each Other
Symptom
Table 1-18
Table 1-18 Different CTC Releases Do Not Recognize Each Other
Possible Problem
The software loaded on
the connecting
workstation and the
software on the TCC2
card are incompatible.
Launch CTC to Correct the Core Version Build
Step 1 Exit the current CTC session and completely close the browser.
Step 2 Start the browser.
Step 3 Type the ONS 15454 IP address of the node that reported the alarm. This can be the original IP address
you logged on with or an IP address other than the original.
Step 4 Log into CTC. The browser downloads the JAR file from CTC.
Note
Cisco ONS 15454 Troubleshooting Guide, R4.6
1-80
After R2.2.2, the single CMS.jar file evolved into core and element files. Core files are common
to the ONS 15454, ONS 15454 SDH, and ONS 15327, while the element files are unique to the
particular product. For example, the ONS 15327 R1.0 uses a 2.3 core build and a 1.0 element
build. To display the CTC Core Version number, from the CTC menu bar click Help > About
CTC. This lists the core and element builds discovered on the network.
This situation is often accompanied by the INCOMPATIBLE-SW alarm.
describes the possible problem and the solution.
Solution
This occurs when the TCC2 software is upgraded but the PC has not yet
upgraded the compatible CTC JAR file. It also occurs on login nodes with
compatible software that encounter other nodes in the network that have a
newer software version.
Note
Complete the
page 1-80.
After R2.2.2, the single CMS.jar file evolved into core and element files. Core files are common
to the ONS 15454, ONS 15454 SDH, and ONS 15327, while the element files are unique to the
particular product. For example, the ONS 15327 R1.0 uses a 2.3 core build and a 1.0 element
build. To display the CTC Core Version number, from the CTC menu bar click Help > About
CTC. This lists the core and element builds discovered on the network.
Remember to always log into the ONS node with the latest CTC core
version first. If you initially log into an ONS node running a CTC
core version of 2.2 or lower and then attempt to log into another ONS
node in the network running a higher CTC core version, the lower
version node does not recognize the new node.
"Launch CTC to Correct the Core Version Build" procedure on
Chapter 1 General Troubleshooting
November 2004