MIMAKI TS300P-1800 Operation Manual page 71

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Send a test e-mail
Press
(MENU)
1
in LOCAL.
• MACHINE SETUP MENU will be displayed.
Press
(<<) .
2
Press
to select "EVENT MAIL",
3
and press the
Press
(>>)
4
• "TRANSMIT TEST" will be selected.
• The sent result of the test e-mail is the result of e-mail sending process performed by this machine to the e-mail server. It
does not indicate that the e-mail was received at the address.
• If the spam e-mail filter etc. has been set in the terminal in which e-mails are received, even if "Sending has been
completed" is displayed, the e-mail cannot be received in some cases.
• If sending test e-mail has failed, the error code below is displayed.
• If the error cannot be solved, try again after a while.
• For the server setting etc., contact with the network administrator or the provider.
Error Code
Network connection error
10
No valid e-mail address.
20
The POP server cannot be found. Or
11003
cannot access DNS server.
11004
Cannot connect with the POP server.
11021
An error returns from the POP server.
12010
The POP authentication has failed.
13000
The SMTP server cannot be found. Or
10013
cannot access DNS server.
10014
Cannot connect with the SMTP server.
10021
10
An error returns from the SMTP server.
11
Or, there was no response.
20
21
It is invalid sender address.
12
The e-mail address cannot be found.
13
Or, it is invalid sender address.
22000
SMTP authentication error
22008
23
The SMTP authentication has failed.
24
25
"***" is the error code returned from the e-mail server.
(twice)
key.
.
The expected casus
Chapter 3 Mchine setting
Press the
5
• The sent result is displayed.
• If sending test e-mail has failed, an error code is
displayed.
Refer to the next page to solve the problem.
T r a n s m i t
F a i l e d :
Error code
Press the
6
key several times to end the
setting.
Remedy
• Check that the machine is connected with the network.
• Check that the machine IP address is correct.
• Check that the machine is in the environment where DNS
is available.
• Enter the correct e-mail address.
• Check the POP server address.
• Check that the machine is in the environment where DNS
is available.
• Check the POP server setting.
• Check the firewall setting.
• Check the POP server setting.
• Check the user name and the password.
• Check the APOP setting.
• Confirm the authentication method.
• Check the SMTP server address.
• Check that the machine is in the environment where DNS
is available.
• Check the SMTP server setting.
• Check the SMTP port number.
• Check the firewall setting.
• Check the SMTP server setting.
• Cannot communicate with a server that requires
mandatory SSL communication.
• Check protocol filter settings.
• Check that the e-mail address supporting the account
entered in the user name/ the password is set in
SENDER ADDRESS.
• Check the e-mail address.
• Even if there is a mistake in the e-mail address, this error
cannot be detected in some cases.
• Check that the e-mail address supporting the account
entered in the user name/ the password is set in
SENDER ADDRESS.
• Confirm the authentication method.
• Check the user name and the password.
key.
T e s t
1 2 3 4 5
: e n t
3-23
1
2
3
4
5
6

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