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10.8 Notifications
Notification
Type
3. Select the Enable notification check box to enable sending of notifications to the
recipient.
Or clear the Enable notification check box to disable sending of notifications to the
recipient.
4. Click Apply.
Editing an E-mail Recipient
Edit an e-mail recipient to change the recipient's e-mail address or the types of notifications
sent to the recipient. You can also enable or disable sending of notifications to the recipient.
To edit an e-mail recipient:
1. In the list of the recipients select the check box in front of the recipient you want to edit.
2. Click Edit.
The Edit Email Recipient page displays (see
299).
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Select the types of notifications to send to the recipient:
Notification Type
High - Send e-mail notifications for High service tickets.
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High service tickets indicate that a critical problem has occurred and
needs to be resolved immediately. The operation and performance of
the ETERNUS CS800 are degraded, and there is a risk of system
failure or data loss.
High and Medium - Send e-mail notifications for High and Medium
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service tickets.
Medium service tickets indicate that a serious problem occurred and
needs to be resolved, but it does not necessarily need to be fixed
immediately. The operation and performance of the ETERNUS
CS800 may be degraded.
All - Send e-mail notifications for High, Medium, and Low service
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tickets, as well as any administration alerts.
Low service tickets indicate that a minor problem occurred and needs
to be resolved, but the operation and performance of the ETERNUS
CS800 are not significantly affected.
"Edit Email Recipient Page" on page
ETERNUS CS800
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