Polycom DOC2564A Installation &  Configuration Manual

Polycom DOC2564A Installation & Configuration Manual

Polycom conference platform installation & configuration guide

Advertisement

Quick Links

RMX
®

Configuration Guide

General Safety Precautions

Follow these rules to ensure general safety:
Keep the area around the Polycom RMX
of clutter and well ventilated.
Decide on a suitable location for the equipment rack that will hold
the RMX, ensuring that it is near a grounded power outlet.
Ensure that the leveling jacks on the bottom of the rack are fully
extended to the floor with the full weight of the rack resting on
them. Always make sure the rack is stable before extending a
component from the rack.
In a single rack installation, attach stabilizers to the rack. In
multiple rack installations, the racks should be coupled together.
Use a regulating uninterruptable power supply (UPS) to protect the
RMX from power surges and voltage spikes, and to keep it
operating in the event of a power failure.
Allow the power supply units to cool before touching them.
Always keep the rack's trays and board's closed when not
servicing, to maintain proper cooling.
Use only the power cords supplied with the system.
Each power cord should only be connected to a power outlet that
has a protective ground contact.
For all safety requirements and precautions, see the RMX 4000
Hardware Guide, "Safety Requirements" on page 1-6.
4000 Installation &
®
4000 unit clean and free
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DOC2564A and is the answer not in the manual?

Questions and answers

Summary of Contents for Polycom DOC2564A

  • Page 1: Configuration Guide

    Configuration Guide General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RMX of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RMX, ensuring that it is near a grounded power outlet.
  • Page 2: Unpacking The Rmx

    IP addresses for the RMX Signaling Host and Media cards. • Gatekeeper IP address. • SIP server IP address, if applicable. If ISDN/PSTN is installed in your conferencing environment, obtain the following information from your ISDN/PSTN Service Provider: • Switch Type, Line Coding and Framing, Numbering Plan and Numbering Type.
  • Page 3: Usb Key

    Hardware Guide, "Connecting the RMX 4000 to -48DC SELV Power” on page 1-17. To install the RMX 4000 in a 19”rack using chassis runners: Install chassis runners supplied by Polycom, in the rack. Mount the RMX 4000 on top of the rack brackets.
  • Page 4 Fasten the RMX to the rack with screws through the eight holes in the RMX’s front mounting brackets. Connecting the cables to the RMX 4000 Connect the following cables to the RMX 4000 rear panel: • For AC Power Supply connections: Insert a power cable in each of the three AC Power Entry Modules (PEM’s).
  • Page 5: Connecting To The Mcu

    Product Registration and Activation Key Retrieval Before starting the initial configuration process, register the RMX at the Polycom Resource Center website and download the product activation key file to the computer you will use for the configuration: Using a Web browser, connect to Login with your Email Address and Password or register as a new user.
  • Page 6 In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK. If you do not have an Activation Key, click the Polycom Resource Center button to access the Service & Support page of the Polycom website.
  • Page 7 Field Description Signaling Host Enter the IP address of the Central Signaling host. This is IP Address the address used by endpoints for dialing in to the MCU. Media Card 1/2/ Enter the IP address(es) of the media card (s): MPM+ / 3/4 IP Address MPMx 1, MPM+/MPMx 2, MPM+/MPMx 3 and MPM+/ MPMx 4 (if installed), as provided by the network...
  • Page 8: Required Information

    MCU Signaling Host and Shelf Management with the DNS server. Enter the name of the domain where the MCU is installed. The static IP addresses of the primary DNS server. Description Select Specify to enable configuration of the gatekeeper IP address.
  • Page 9 • Specify – to manually configure SIP servers. • Off – if SIP servers are not present in the network. Enter either the IP address of the preferred SIP server or its host name (if a DNS server is used).
  • Page 10 ISDN/PSTN Network Service, go to Step 32. Description Select the protocol that is used for signaling between the MCU and the SIP Server or the endpoints according to the protocol supported by the SIP Server: UDP – Select this option to use UDP for signaling.
  • Page 11 A new ISDN/PSTN Network Service can be defined even if no RTM ISDN card is installed in the system but only via the ISDN/PSTN Network Service ->Add New Service dialog box. The Fast Configuration Wizard’s ISDN/PSTN configuration sequence begins with the ISDN/PSTN dialog box. 17 Define the following parameters: Field Network Service...
  • Page 12 19 In the PRI Settings dialog box, define the following parameters: Field Default Num Type Num Plan Net Specific Dial-out Prefix 20 Click Next. Description Select the Default Num Type from the list. The Num Type defines how the system handles the dialing digits.
  • Page 13 21 In the Span Definition dialog box, define the following parameters: Field Framing Side Line Coding Switch Type 22 Click Next. The Phones dialog box opens. 23 To define dial-in number ranges click the Add button. 24 In the Add Phone Number dialog box, define the first and the last numbers in the phone number range.
  • Page 14 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges. 27 Enter the MCU CLI (Calling Line Identification). With dial-in connections, the MCU CLI indicates the MCU’s number dialed by the participant. In a dial-out connection, indicates the MCU (CLI) number as seen by the participant. 28 Click Save &...
  • Page 15 Numeric ID to a conference. Range: 2-16 (Default: 8) The MCU name that appears at the endpoints. Default: Polycom RMX 4000. Yes/No (Default: Yes) Selecting 2 digits limits the number of...
  • Page 16 39 Create a new User with Administrator permissions and delete the Default User (POLYCOM). For more information see "User Definition” on page 17. For system security reasons the system is not fully configured until this step has been performed.
  • Page 17: User Definition

    ON. User Definition The RMX is shipped with a default Administrator user called POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system.
  • Page 18: Selecting The Rmx Web Client Languages

    Four Meeting Rooms whose IDs are 1001, 1002, 1003 and 1004. The default conferencing entities are set to line rate of 384 Kbps, Auto Layout, Polycom Skin and have a default duration of one hour. The default Entry Queue is also set to Ad Hoc conferencing which allows...
  • Page 19: Connecting To A Conference Directly Or Via Entry Queue

    Maple_Room, the participant can dial 925Maple_Room. SIP Participants For SIP participants the dialing string is composed of the conference routing name as registered with the SIP server and domain name in the following format: conference_name@domain_name. For example, if the conference name is Maple_Room, the participant...
  • Page 20: Conference Control Using Dtmf Codes

    Individual Help Conference Help Mute My Line Unmute My Line Increase Broadcast Volume Decrease Broadcast Volume Increase Listening Volume Decrease Listening Volume Play Help Menu Start Click&View to modify personal layout Change To Chairperson Show Number of Participants DTMF String DOC2564A...

This manual is also suitable for:

Realpresence rmx 4000

Table of Contents