Polycom RealPresence RMX 1500 Administrator's Manual page 616

Collaboration server

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New Conference IVR Service Properties - Video Services Parameters

25 If the video slide file was not uploaded to the MCU prior to the IVR Service definition, click the:

 Add Slide - Low Resolution button to upload a Low Resolution Slide.

 Add Slide - High Resolution button to upload a High Resolution Slide.

The Install File dialog box opens. The uploading process is similar to the uploading of audio files.

For more information, see

The video slide must be in a .jpg or .bmp file format. For more information, see

Welcome Video

Customized H.261 slides are not supported.

Polycom®, Inc.

Inviting Participants using

Note: The Invite Participant feature is not available in SVC conferences and for SVC

participants in mixed CP and SVC conferences.

Select the order of the network protocols that will be used by the system to dial the

destination number. The system will start dialing using the first protocol, and if the call is not

answered it will continue with the second, third and fourth protocols (if they are enabled)

until the call is answered. By default, H.323 is set as the first protocol and SIP as the second

while the remaining protocols are disabled (set to Off).

For PSTN calls, select the PSTN protocol and not ISDN.

Set PSTN before ISDN if both PSTN and ISDN protocols are required.

Use this field when connecting to another conferencing entity with an IVR, requiring the

input of a password, destination number or ID. Enter the number of seconds that the system

will wait for the input of an additional DTMF digits such as a password or conference

Range: 10 - 600 seconds

Default: 60 seconds.

IVR Services

Troubleshooting