Centralised Voice Mail - NEC Xen IPK Features & Specifications Manual

Centralised Voice Mail

FEATURE
DESCRIPTION
SYSTEM
AVAILABILITY
OPERATING
PROCEDURES
SERVICE
CONDITIONS
Features and Specifications Manual
Centralised Voice Mail allows two or more systems that are connected by
Tie Lines to share one Voice Mail (VM) system. This feature allows VM Box
access from Intercom (ICM)/CO/Automated Attendant, VM message LED
indication, or Call Forward – Off-Premise to a VM port. The Xen IPK
system communicates Message Waiting (MW) LED, Mailbox and other
information using DTMF signalling between two Xen IPK systems.
Terminal Type
All Terminals.
Required Components
VMS(2/ 4/8)-U( ) or FMS(2/ 4)-U( ) ETU
TLI(2)-U ETU or IPT(4/8)-U( ) ETU
Refer to Digital Voice Mail, on Page 247 and
(Analogue), on Page 607.
General
The Voice Mail system controls the Voice Mail Message Indication for
systems without Voice Mail using Analogue or Digital Tie Lines.
Centralised Voice Mail does not require upgrade of the Digital Voice
Mail System.
When using multiple systems in a network, Internal/External Pad
Selection may need adjustment to compensate for volume loss.
Using Multiple Call forwarding to transfer calls between systems is not
recommended.
Use Memory Block 1-2-04 (Call Arrival Key Block Assignment) to
assign the CAR key that is used to deliver message-waiting
notification to the systems in the Closed Numbering Network. This is
common to all systems that have Centralised Voice Mail.
Use Memory Block 1-8-47 (Call Arrival Key Voice Mail Message
Notification Assignment) to assign the CAR Key used to send
Voice Mail Message Notification to other systems in the Closed
Numbering Network.
C-16
Voice Mail Integration
C16 – 195