Call Alert Notification - NEC Xen IPK Features & Specifications Manual

Call Alert Notification

FEATURE
DESCRIPTION
SYSTEM
AVAILABILITY
OPERATING
PROCEDURES
SERVICE
CONDITIONS
Features and Specifications Manual
The Call Alert Notification feature allows station users to receive an alert
tone, flashing ICM, Large LED, and LCD identification when an incoming
caller has called while the user station is busy. This allows the station user
to put the current call on hold to answer a second call, increasing call
handling abilities.
This feature works with Call Forward BNA so the second incoming call is
queued to the station for 8 seconds (default) before the forward is provided.
Terminal Type
All terminals.
Required Components
None.
To answer an incoming DIT, DID, Tie line, or Automated Attendant
transferred call on a Multiline Terminal after receiving a Call Alert
Notification, while talking with another party:
O
1. Press . The first call is put on hold.
2. Incoming caller is automatically connected.
To answer the incoming call on any station (single-line station in
particular) after receiving a Call Alert Notification, while talking with
another party:
1. Go on-hook on the first call.
2. Go off-hook to answer the incoming call.
Data Assignment
If a station that has Call Forward - Busy assigned receives a second
call, this call follows the Call Forward - Busy setting either immediately
or after the Call Forward - No Answer timer has expired.
When Data Line Security is assigned to a Multiline Terminal that allows
Call Alert Notification in Class of Service, the tone is heard only
through the speaker of the Multiline Terminal.
C-1
C1 – 129