NEC Xen IPK Features & Specifications Manual page 103

Xen IPK
GUIDE TO
FEATURE
PROGRAMMING
Order
and
Shortcut
¶
Card Interface Slot Assignment
+BS
¶
Telephone Type Assignment
+BS
¶
Call Arrival Key Block Assignment
+BK
¶
Access Code (1-, 2-, 3-Digit) Assignment
+BA
¶
Class of Service (Station) Feature Selection 2
+BTS
¶
DIT Assignment
+BCT
¶
ANA Assignment
+BCT
¶
CO/PBX Ring Assignment (Day Mode)
+BTT
¶
CO/PBX Ring Assignment (Night Mode)
+BTT
¶
Station Number Assignment
+BS
¶
Line Key Selection for Telephone Mode
+BTM
¶
Intercom Master Hunt Number Selection
+BTT
¶
Intercom Master Hunt Number Forward
+BTT
Assignment
¶
Station to Class of Service Feature Assignment
+BTT
¶
Extension Line Key Ring Assignment (Day Mode)
+BTM
¶
Extension Line Key Ring Assignment (Night Mode)
+BTM
¶
MOH or Ring Back Tone Selection
+BTT
When the system is at default this Memory Block must be programmed for the feature to be used.
Features and Specifications Manual
General
If all agents in the ACD group where a call is terminated are busy, the
call waits in queue until an agent is available. The caller receives
announcements, queue depth indication or Music on Hold.
Each caller hears every announcement from the beginning.
When an agent becomes available, the caller is immediately
connected even if an announcement is in progress.
System Data Name
Features and Specifications Manual
Memory
Function
Block
7-1
7-2
1-2-04
1-1-46~48 063, 064
1-8-08
3-42
3-43
4-01
4-02
4-10
4-12
4-14
4-15
4-17
4-37
4-38
4-66
1-8-07 1-8-08
Attendant Station
Page-Line Page-Line
Key Key
6-5
A21 – 93