NEC Xen IPK Features & Specifications Manual page 95

Xen IPK
RELATED
FEATURES LIST
GUIDE TO
FEATURE
PROGRAMMING
Order
and
Shortcut
¶
Card Interface Slot Assignment
+BS
¶
MIF (ACD) Assignment
+BS
¶
Access Code (1-, 2-, or 3-Digit) Assignment
+BA
¶
ACD/UCD Group Pilot Number Assignment
+AA
¶
ACD/UCD Group Agent Assignment
+AA
¶
Class of Service (Station) Feature Selection 2
+BTS
¶
Station to Class of Service Feature Assignment
+BTT
¶
ACD/UCD Group Overflow Destination
+AA
Assignment
¶
ACD/UCD Overflow Time Selection
+AA
¶
DIT Assignment
+BCT
¶
ANA Assignment
+BCT
¶
Line Key Selection for Telephone Mode
+BTM
¶
Extension Line Key Ring Assignment (Day Mode)
+BTM
Features and Specifications Manual
Any Agent in an ACD group can busy their station out by pressing the
Logoff key on the Multiline Terminal. When log off is activated, station
users can receive calls directed to their station number (but not the
ACD group number) and originate calls.
During Break Mode, incoming ACD calls cannot be received.
ACD MIS interfaces with the Xen IPK MIS application software.
Feature
Number
D-2 Delay Announcement
System Data Name
Features and Specifications Manual
Feature Name
Memory
Function
Block
7-1
7-3-00
031, 032,
1-1-46/47/48
040
1-12-00
1-8-25
1-8-08
4-17
1-12-01
1-12-02
3-42
3-43
4-12
4-37
1-8-07 1-8-08
Attendant Station
Page-Line Page-Line
Key Key
1-1, 1-4,
1-5
A20 – 85