NEC Xen IPK Features & Specifications Manual page 152

July 2003
SERVICE
CONDITIONS
142 – C4
To Callback from a Multiline Terminal with LCD:
P
1. Press or lift the handset.
2. Dial the number to be called back, or assigned access code (not set
in default).
3. Lift the handset to talk when the party answers.
4. Hang up.
To Callback from a Multiline Terminal with or without LCD:
P
1. Press or lift the handset.
2. Dial assigned access code (not set in default).
3. Lift the handset to talk.
4. Hang up.
General
All stations can be used to set a Callback Request. A Callback
Request can be set to one or more Multiline Terminals regardless of
tenant assignment.
Multiline Terminals without displays receive an indication of the
Callback Request by a flashing Feature LED that flashes 0.25 seconds
On, 0.25 seconds Off.
If a Multiline Terminal receives two or more Callback Requests, they
are called back in the order they were received.
A maximum of three Callback Requests can be set at one Multiline
Terminal.
Callback Requests are protected by system memory battery backup.
A caller does not receive a set tone when attempting to leave a
Callback Request at a station where three Callback Requests are set.
When a Callback Request is set, the caller receives a set tone.
Callback Requests that are set in the system can be cancelled
(system-wide) only at Attendant Positions.
Individual Callback Requests are cancelled by:
1. Callback recipient places internal call to Callback originator.
2. Callback originator places internal call to Callback recipient.
3. Callback recipient enters Feature, 99, Feature.
NEC Business Solutions Ltd
Callback Request