Error Message Table - Toshiba e-STUDIO4500c Service Manual

FIRMWARE UPDATE
Errors During Firmware Update
If an error occurs during a download, an error message will be shown in the first
line. The error code consists of the letter "E" and a number ("E20", for example).

Error Message Table

NO. MEANING
20 Cannot map logical address
21 Cannot access memory
22 Cannot decompress
compressed data
23 Error occurred when ROM
update program started
24 SD card access error
30 No HDD available for stamp
data download
31 Data incorrect for continuous
download
32 Data incorrect after download
interrupted
33 Incorrect SD card version
34 Module mismatch - Correct
module is not on the SD card
35 Module mismatch – Module on
SD card is not for this machine
36 Cannot write module – Cause
other than E34, E35
40 Engine module download failed
42 Operation panel module
download failed
43 Stamp data module download
failed
44 Controller module download
failed
50 Electronic confirmation check
failed
Make sure the SD card is installed correctly, or use a
different SD card.
HDD connection not correct, or replace hard disk.
The ROM data on the SD card is not correct, or data
is damaged.
Controller program defective. If the second attempt
fails, replace the controller board.
Make sure the SD card is installed correctly, or use a
different SD card.
HDD connection not correct or replace hard disks.
Install the SD card with the remaining data necessary
for the download, then re-start the procedure.
Do the recovery procedure for the module, then
repeat the installation procedure.
The ROM data on the SD card is not correct, or data
is damaged.
The data on the SD is not correct. Get the correct
data (Japan, Overseas, OEM, etc.) then install again.
SD update data is not correct. The data on the SD
card is for a different machine. Get the correct data
then install again.
SD update data is not correct. The data on the SD
card is for a different machine. Get the correct data
then install again.
Replace the data for the module on the SD card and
try again, or replace the BICU board.
Replace the data for the module on the SD card and
try again, or replace the LCDC.
Replace the data for the module on the SD card and
try again, or replace the hard disk.
Replace the data for the module on the SD card and
tray again, or replace the controller board.
SD update data is not correct. The data on the SD
card is for a different machine. Get the correct data
then install again.
5-16
SOLUTION
April, 2007