Figure 79 Edit Monthly Schedule Page - Nortel Call Center Set Up And Operation Manual

Using Reporting For Call Center 93

Figure 79 Edit Monthly Schedule Page

This page operates exactly like the Add Monthly Schedule page, except the data fields and check
boxes are already populated with the settings of the Schedule you are editing.
To save any changes to the Monthly Schedule click on the Submit button. You will be returned
to the Your Monthly Schedules page.
To leave the Edit Monthly Schedule page without saving any changes you might have made,
click on the Cancel button.
You will be returned to the Your Monthly Schedules page.
Delete
Clicking on the Delete button will remove the Schedule from the system entirely, and will
remove its listing from the Your Monthly Schedules page.
Issue 02 (15) Reporting for Call Center Setup and Operations Guide