Minimum Printer Specification; Operating System Compatibility - Nortel Call Center Set Up And Operation Manual

6
Introduction
Microprocessor Speed
400 MHz minimum, 1.0 GHz recommended
Memory
64 MB minimum, 128 MB recommended
Network Interface Card
TCP/IP protocol
SVGA display
Mouse (or other Windows
Microsoft Internet Explorer version 5 or higher
Operating System
Microsoft Windows NT 4 Service Pack 6a
Microsoft Windows 2000 Service SP2
Microsoft Windows XP Professional
Microsoft Windows 2003 Server Standard Edition
Web Server
Nortel Networks Reporting for Call Center has been verified with Microsoft Internet Information
Services 4 and 5
Hard Disk Space Required
For installation of application on Web Server: 80 MB
Storage space required for Historical Data: (approx) 256 bytes per call.
Note that the database will grow through time, and that if the diagnostic logging option is turned
on the log files will require extra disk space as well.

Minimum Printer Specification

Paper Size
Letter, 8 ½ x 11 inches
A4, 210 x 297 mm

Operating System Compatibility

Nortel Networks Reporting for Call Center is verified for correct operation on the following
operating systems:
Operating System
Windows NT
Windows 2000
Windows XP Professional Version 2002
Windows 2003
Reporting for Call Center Setup and Operations Guide
®
compatible Pointing Device)
Version
4.00.1381
5.00.2195
Standard Edition
Issue 02 (15)