Figure 139 Select Activity Codes Page - No Activity Codes - Nortel Call Center Set Up And Operation Manual
Reporting for call center
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Also See for Call Center:
- Installation and maintenance manual (1358 pages) ,
- Set up and operation manual (280 pages) ,
- Administration manual (191 pages)
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Reports
Figure 139 Select Activity Codes page – No Activity Codes
Clicking on the Show Report button (which is visible on the Activity Code Selection page when
there are some Activity Codes available to select) presents you with the Activity Code Report by
Skillsets report, shown below.
Reporting for Call Center Setup and Operations Guide
Issue 02 (15)
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