Figure 55 User Main Menu Page - Nortel Call Center Set Up And Operation Manual

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Using Reporting for Call Center
If you have successfully entered the new password correctly in both fields you will be presented
with the Main Menu page, shown below. This is the page you will be presented with for all
future logins.

Figure 55 User Main Menu Page

This is the Main Menu for all regular (non-Administrator) Users. Note that the word
'Administrator' is not displayed on the right hand end of the blue bar at the top of each page.
Also note that Nortel Networks Reporting for Call Center recognizes who has just logged in, and
it greets them accordingly. In our example shown above User 'Mary Smith' has logged in, and
the page displays the message 'Welcome Mary'.
The options that are available to Users are displayed on the left-hand side of the Main Menu
page.
Reporting for Call Center Setup and Operations Guide Issue 02 (15)