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Nortel Norstar Manuals
Manuals and User Guides for Nortel Norstar. We have
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Nortel Norstar manuals available for free PDF download: System Administration Manual, User Manual
Nortel Norstar System Administration Manual (341 pages)
Compact Plus Release 5
Brand:
Nortel
| Category:
Telephone
| Size: 3.56 MB
Table of Contents
Table of Contents
3
SECTION I: System Administration
9
Introduction
11
Safety and Regulatory Information
12
Here's What You Need to Start Programming
13
You Must be the Administrator
13
Understanding the Telephone Keys
15
Starting a Programming Session
18
Ending a Programming Session
19
Using Passwords to Access Programming
19
Map of Administrator Plus Programming
20
Understanding Your System
20
SECTION II: System Programming
23
Conventions Used in this Guide
24
Programming Overview
24
Using Passwords
29
Programmable Settings and Features
31
Forward no Answer
32
Forward on Busy
32
Hunt Groups
33
Pickup Group
33
Trunk Answer
34
Call Forward All Calls
35
Call Pickup Directed
35
Call Pickup Group
35
Call Queuing
36
Ring Again
37
Making Suggestions
38
Advice Line
38
Programming Terminals and Extensions
39
Assigning a Line to an Extension (Line Access)
40
Terminals and Extensions
40
Assigning a Prime Line to an Extension
42
Assigning Line Pool Access
42
Assigning Intercom Keys to an Extension
43
Assigning an Answer Key to an Extension
44
Setting the Originating Line Identification for an Extension
45
Programming Hospitality Services
47
Hospitality Extensions
48
Alarm Time (AL) Feature
49
Hospitality Services Admin Alarm Feature
51
Room Occupancy (RO)
52
Room Condition (RC)
53
Service Time
55
Software Keys
57
Viewing the System ID
58
Software Keys
58
Setting System Speed Dial
61
Assigning a Number to a System Speed Dial Code
62
Setting System Speed Dial
62
Selecting a Line
63
Setting the System to Display a Name Instead of a Number
63
Clid Name Display
64
Setting the Speed Dial Number to Bypass Restrictions
65
Naming Extensions and Lines
67
Naming Extensions
68
Naming Lines
69
Changing the Time and Date
71
Changing the Time
72
Changing the Time and Date
72
Changing the Date
73
Changing the Time and Date Using the Basic Password
73
Automatic Time & Date
74
Changing the Time by an Hour
74
Assigning a Direct-Dial Extension
75
Programming Direct-Dial
76
Programming an Internal Direct-Dial Extension
76
Programming an External Direct-Dial Extension
77
Barring Calls and Privileges (Restrictions)
79
Using Restriction Filters to Bar Calls
80
Assigning Filters to a Telephone (Extn Restrns)
83
Assigning Filters to a Line (Line Restrns)
84
Assigning Filters to a Line/Extension (Line/Extn Restrns)
85
Class of Service Passwords
86
Assigning a Remote Access Filter
89
Locking an Extension
93
Preventing Last Number Redial
94
Preventing Saved Number Redial
94
Preventing Recall
95
Preventing Redirect
96
Programming Capabilities
97
Programming an Extension
98
Setting Call Forward no Answer
98
Setting Call Forward on Busy
100
Programming Do Not Disturb on Busy
101
Programming Handsfree
102
Programming Handsfree Answerback
103
Assigning a Page Zone
104
Assigning a Pickup Group
104
Programming Paging
105
Assigning Telephones to the Direct-Dial Extension
106
Allowing Priority Call
107
Assigning a Hotline
108
Activating Redirect Ring
109
Auxiliary Ringer
109
Receive Tones
110
Programming User Preferences
111
Changing the Key Programming for an Extension
112
Programming User Preferences
112
Changing a Personal (User) Speed Dial Code
113
Changing the Call Log Options
114
Changing the Dialling Options
114
Changing the Display Language
115
Changing the Display Contrast
116
Changing the Ring Type
116
Programming Hunt Groups
119
Programming Hunt Groupsprogramming Hunt Groups
119
Programming Hunt Groups
120
Adding or Removing Members from a Group
121
Moving Members of a Group
122
Assigning or Unassigning Lines to a Group
122
Assigning a Distinctive Ring Pattern to a Hunt Group
123
Setting the Distribution Mode
124
Setting the Hunt Delay
125
Programming Options if All Hunt Members Are Busy
125
Programming the Queue Timeout
126
Programming the Overflow Extension
127
Setting the Name
127
Checking Hunt Group Metrics
128
Programming Feature Settings
131
Background Music
132
On Hold
132
Camp Timeout
133
Receiver Volume
133
Park Timeout
134
Park Mode
135
Transfer Callback
136
Held Line Reminder and Delay
137
Network Callback
137
Conference Tone
138
Directed (Call) Pickup
139
Page Tone
139
Call Log Space
140
Page Timeout
140
Alarm Extension
141
Answer Extension
142
Setting SWCA Controls
143
CLID Match
144
Moving and Copying
145
Extension Relocation
146
Copying Programming for Telephones
147
Settings for Analogue Equipment
151
Setting the Delay before the ATA/I-ATA Answers
152
Settings for Analogue Equipment
152
Changing the Dial Mode of an ATA or an I-ATA
153
Setting Whether the ATA/I-ATA Should Receive System Tones
154
Setting Whether an ATA Is Used On-Site or Off-Site
155
Services
157
Turning Services on or off
158
Using Alternate or Scheduled Services
158
Designating Alternate Routes for Calls
161
Programming Routes
163
Programming Destination Codes
164
Turning a Manual Service on or off with a Feature Code
167
Assigning Control Extensions
168
Changing the Name of a Schedule
169
Changing the Time of a Schedule
170
Passwords
171
Password Security
172
Setting the SAPLUS Password
172
Setting the Administrator Password
173
Setting the Basic Password
173
Hospitality Passwords
174
I-RAD Password
175
Call Services
177
Erasing a Forgotten Call Log Password
178
1St Display
179
Programming Call Services
179
Auto Called ID
180
Remote Access
181
Programming Lines and Features for Remote Access
182
Auto Attendant
187
Auto Attendant
188
System Answer
188
CCR Groups
189
Custom Call Routing (CCR)
189
Customising System Answer and CCR
190
Direct Extension Dialling
190
Choosing the Attendant Telephone
191
Turning CCR on or off
191
Turning System Answer on or off
191
Call
192
Greeting
192
Adding or Removing Extensions from a CCR Group
193
Using the Pre-Recorded Greetings
194
Using Customised Greetings for System Answer and CCR
194
Recording Customised Greetings for System Answer and CCR
196
Setting the Number of Rings before a Caller Hears the CCR
192
Setting the Number of Rings before a Caller Hears the CCR Greeting
192
Setting the Number of Rings before System Answer Answers a
192
Setting the Number of Rings before System Answer Answers a Call
192
Ccr
196
Programming or Changing CCR Destinations
197
Testing Your Custom System Answer and CCR
197
Recording Customised Greetings for System Answer and
196
Maintenance
199
Beginning a Maintenance Session
200
Checking the System Version of the Software
201
System Administration Log Record
201
Troubleshooting
203
Clearing Lines
204
Recording and Reporting Alarm Codes
204
Clearing a Hung Line
205
Power Failure
205
Power-Fail Telephone
206
SECTION III: Using Telephone Features
207
About Your System Telephones
209
T7316E Business Series Terminals and Kims
210
T7316 Business Series Terminal Key Defaults
213
M7324N Telephone and CAPN
214
M7310N Telephone
215
M7208N/T7208 Telephones
216
M7000/T7000 Telephones
217
M7100N/T7100 Telephones
217
Release Key
218
Visually Impaired Operator Console
218
Common Feature Display Messages
219
Customising Your Telephone
223
Dialling Mode
224
Display Contrast
225
Key Inquiry
225
Moving Line Keys
226
Programming M7000/T7000 Memory Keys
227
Ring Type
227
Ring Volume
227
Using Personal Features
229
Background Music
230
Do Not Disturb
230
Personal Speed Dial Codes
231
Using Speed Dial
231
Making a Speed Dial Call
232
Answering Calls
233
Answering a Call
234
Privacy Feature (External Calls Only)
234
Sorting Calls by Distinctive Ring Patterns
234
Answering Hunt Group Calls
235
Answering the Next Queued Call
235
Multiple Appearances of DIA Lines
236
Using SWCA Line Buttons
236
Auto Hold
237
Incoming Calls
237
No Free Call Keys
238
Outgoing Calls
238
Using Handsfree
239
Answering a Telephone Using Directed Pickup
240
Answering a Telephone Using Pickup Group
241
Answer Keys
242
Disconnecting Accidentally
243
Listening in a Group
243
Malicious Call Identification (MCID)
243
Holding Calls
245
Holding
246
Listening on Hold
247
Routing Calls
249
Call Parking
250
DIA Calls
251
Making a Priority Call
253
Transferring a Call
253
Transferring to a Busy Extension (Call Camping)
254
Making External Calls
257
Using an Exchange Code
258
Using Line Pools
258
Making a Conference Call
259
Splitting a Conference
261
Removing Yourself from a Conference
262
Using Class of Service Passwords
263
Making Internal Calls
265
Accessing a Direct-Dial Extension
266
Leaving Messages
267
Replying to a Message
268
Erasing Messages
269
Paging
270
Remote Paging
270
Voice Call
271
Making a Conference Call
266
Making an Internal Call
266
Forwarding Calls
273
Forwarding All Calls
274
External Call Forward
275
Line Redirection
276
Saving Time with Features
279
Using System Speed Dial
280
Using Autodial
280
Using Redial
282
Programming Memory Keys
283
Using Ring Again
284
Using Hotline
285
Using Display Features
287
Call Duration Timer
288
Call Information
289
Call Log
290
Changing Your Call Log Password
292
Viewing Your Call Log
292
Programming a Telephone to Log Calls Automatically
294
Autobumping
295
Time and Date
288
Static Time
288
Special Dialling Features
297
Special Dialling Features
298
Inserting a Pause
298
Setting Long Tones
298
Programmed Release
299
Recall
299
Run/Stop
299
Wait for Dial Tone
300
Integrated Services Digital Network (ISDN)
301
ISDN Services
302
Digital Network Adapter
304
Feature Quick Reference
305
Compact Plus Feature Codes
306
ISDN Terminal Features
309
Line Access from an Isdn Terminal
310
ATA Extension Features
311
Appendix A: Programming Overviews
313
Charts
315
Chart 1: System Speed Dial
316
Chart 2: Naming Extensions
316
Chart 3: Naming Lines
317
Chart 4: Time and Date
317
Chart 5: Direct-Dial
318
Chart 6: Restriction Filters
319
Chart 7: Remote Access Packages
320
Chart 8: Extension Restrictions
321
Chart 9: Extension Capabilities 1
322
Chart 10: Extension Capabilities 2
323
Chart 11: Extension Capabilities 3
324
Chart 12: Extension Capabilities 4
325
Chart 13: User Preferences
326
Chart 14: Extension Relocation
327
Chart 15: Copying Settings
327
Chart 16: ATA Settings
328
Chart 17: Ringing Service
329
Chart 18: Restriction Service
329
Chart 19: Routing Service
330
Chart 20: Passwords
331
Chart 21: Call Log Passwords
332
Chart 22: Call Services
333
Chart 23: Auto Attendant
334
Index
335
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Nortel Norstar User Manual (19 pages)
Audio Conferencing Unt
Brand:
Nortel
| Category:
Conference Phone
| Size: 0.6 MB
Table of Contents
Safety Installation Instructions
3
For Equipment with Internal Mains Supplies
3
For Equipment with External Mains Adapters
4
Important Safety Instructions
5
To Ensure Best Performance
9
Using Your Audio Conferencing Unit
10
Feature List
11
Call Park Retrieve
11
Conference Call
11
Conference Consultation (Split Conference)
11
Hold Call and Alternate Line
12
Long Tones
12
Restriction Override
12
Speed Dial
12
Transfer
13
Troubleshooting
14
In Case of Difficulty
14
Maintenance
14
Feature Summary
15
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