Using The Wallboard Options; Wallboard Assignment Page; Figure 89 Wallboard Menu Page - Nortel Call Center Set Up And Operation Manual
Reporting for call center
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Also See for Call Center:
- Installation and maintenance manual (1358 pages) ,
- Set up and operation manual (280 pages) ,
- Administration manual (191 pages)
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Using Reporting For Call Center 113
Using the Wallboard Options
Selecting the Wallboard Setup option presents you with the Wallboard Menu page shown below,
with the wallboard options displayed in the list on the left-hand side of the page.
Figure 89 Wallboard Menu Page
Selecting the Wallboard Assignment option presents you with the Wallboard Assignment page,
shown below.
Wallboard Assignment Page
This page display a list of the configured wallboards. It displays them for each of the Skillsets
you have been assigned, and any which have been configured as System wallboards.
Issue 02 (15)
Reporting for Call Center Setup and Operations Guide
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