System Admin Settings; Figure 38 System Administration Menu Page - Nortel Call Center Set Up And Operation Manual

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Administration
The System Administration Menu allows you to:
• Change the username and the password for the default Nortel Networks Reporting for
Call Center Administrator
• To create Users
• To allocate Skillsets to those Users

System Admin Settings

Note: This is a special utility to allow you to amend the settings for the single, pre-defined
Administrator that is supplied ready-defined with Nortel Networks Reporting for Call Center.
This is NOT the way to change the username and password of other Users who have been
configured as Administrators. To change the details of those Administrators, use the User
Admin Edit feature, described on Page 47.
On the System Administrator page you can change the name of the System Administrator or
change their password, or both. In either case you must enter the current System Administrator
password to confirm that you have authority to make these changes.
Selecting the System Admin Settings option presents you with the System Administrator details
page, shown below.
Reporting for Call Center Setup and Operations Guide

Figure 38 System Administration Menu Page

Issue 02 (15)