Weekly Schedules; Figure 67 Your Weekly Schedules Page - Nortel Call Center Set Up And Operation Manual

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Using Reporting for Call Center
Clicking on the Delete button will remove the Schedule from the system entirely, and will
remove its listing from the Your Daily Schedules page.
You will be asked to confirm the deletion, and you will be returned to the Your Daily Schedules
page.

Weekly Schedules

Selecting the Weekly Schedules option presents you with the Your Weekly Schedules page,
shown below. Initially this will be empty.

Figure 67 Your Weekly Schedules Page

Clicking on the Add button will present you with Add Weekly Schedule page, shown below.
Reporting for Call Center Setup and Operations Guide Issue 02 (15)