Installation Prerequisites; Figure 3: Nortel Networks Call Center Reporting Server Config Window - Nortel Call Center Set Up And Operation Manual

12
Installation

Figure 3: Nortel Networks Call Center Reporting Server Config window

a) In the CallPilot address box your local host address automatically appears.
Change this address to the IP address or Fully Qualified Domain Name of your
CallPilot.
b) If you have a Call Center reporting application installed on the same PC as the Call
Center Reporting Application Server software, you must change the HTTP Listen Port
value from its default (8088), by entering the number of the port you want to use. If
your reporting application is installed on a different PC, you can leave the value at its
default of 8088. If you do not know which port to use, ask your installer.
c) We recommend you do not change the values for the Control, Real-Time or Historical
Ports.
d) Click OK. The Setup Complete screen appears.
12. Click Finish.

Installation prerequisites

Before you install Nortel Networks Reporting for Call Center software, you must:
• Be familiar with the Call Center and the Windows
Host PC.
•
• Ensure that the Call Center is installed and configured.
Reporting for Call Center Setup and Operations Guide
TM
operating system used by your Web
Issue 02 (15)