Scanning Bar Code Labels - Intermec Janus 2010 User Manual

JANUS 2010 Hand-Held Computer User's Manual
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Scanning Bar Code Labels

Read this section if you cannot scan bar codes with the reader.
You cannot see a red light when aiming at a wall. You may be too far from the
wall. Move within 2 feet of the wall and test the scanner again. Or test the
scanner by pointing it at the floor.
The reader powers on but the scanner light does not. If the reader powers off after
a timeout, you may turn on the reader and find that the scanner does not work.
The scanner may not be securely connected to the reader. Turn off the reader
and check the connection. Disconnect and reconnect the scanner by pushing it
into the reader firmly, and then retest the scanner.
The scanner will not register the bar code label you are trying to scan. Make sure
you aim the beam so it crosses the entire label in one pass. If your scanner still
will not register the scan, it may mean that you did not enable the symbology
of the bar code. For help, see "Choosing the Symbologies the Reader Will
Decode" in Chapter 5.
If you still have trouble with the scanner or wand, perform these checks:
• Inspect the print quality of the bar code. Try scanning a bar code label that
• Make sure the reader is turned on. Press
• You try to scan a bar code label and the scanner or wand turns off or will
• You scan a bar code label that contains a valid configuration command, but
• You scan a bar code label to enter data at the DOS prompt, but the reader
• Try using another scanner or wand.
• Scan the bar code again, but vary the scanning angle and distance.
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you know scans. Compare the two bar code labels. You may need to
replace the label that cannot be scanned.
not turn on. If the reader is chirping every 5 seconds and the Battery icon is
displayed, you have a low NiCad battery pack. You must turn off the
reader and replace the battery pack.
the reader beeps and displays an error message such as, "Bad command or
filename." Make sure the Configuration Manager TSR is loaded into
e
memory. If it is not loaded, you cannot scan configuration commands. Type
cfgmgr and press
code label.
beeps and displays an error message such as, "Bad command or filename."
Make sure the application that is expecting the data is running. If
necessary, start the application and scan the bar code again.
to turn the reader on.
to load Configuration Manager and rescan the bar