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Fusing/Exit Misfeed Troubleshooting Procedure
Symptom
Step
Paper is station-
ary before the
Fusing Roller.
Paper is station-
ary at the Fusing
Roller.
Paper is station-
ary at the Exit
Roller.
Check Item
Is the paper curled, waved or
1
damp?
Is the Fusing Guide Plate
2
deformed or dirty?
Does M3 operate properly?
Using the IC Port Data Check
3
function, set the data of PWB-
A (IC4A) BPC2 to "0". Does
M3 then turn at full speed?
Are the Fusing Rollers dirty or
1
scratched?
Are the Fusing Roller Paper
2
Separator Fingers deformed,
worn, or dirty?
Is the Cleaning Roller dirty or
3
scratched?
Does PC30 operate properly?
Using the IC Port Data Check
1
function, make an input port
check on PWB-A (IC4A)
BPB2.
T-26
Result
Action
Change the paper. Instruct the
YES
user in how to store the paper.
Clean, correct or replace the
YES
Fusing Guide Plate.
YES Check the Suction Belts.
Replace M3 or PWB-A.
NO
Clean or replace the Fusing
YES
Rollers.
Clean, correct or replace the
YES
defective separator finger.
Clean or replace the Cleaning
YES
Roller.
YES Replace PWB-A.
Check the operation of the
actuator of PC30. If it operates
NO
properly, replace PC30.
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