Courtesy Stop; Stop; Components That Can Be Started And Stopped - Avaya CallPilot 201i Maintenance And Diagnostics

Using CallPilot Manager to monitor hardware

Courtesy stop

A courtesy stop takes the component out of service only after the component has finished
processing the active call.
• If the component is currently processing a call, the call is not dropped; the component
remains active until the call is finished.
• If the component is not currently in use, it is taken out of service immediately.
Courtesy stop is preferred over a regular stop.

Stop

A stop takes the component out of service immediately, regardless of whether the component is
currently processing calls. All active calls are dropped. Typically, you perform a stop only when
severe problems that are affecting a large number of incoming calls occur or if your organization
determines a special need for it.

Components that can be started and stopped

Only the following components can be started and stopped:
Note:
If you want to start or stop more than one or two multimedia (DSP) or call (DS30X) channels,
use the Multimedia Monitor or Channel Monitor. For instructions, see
with the Multimedia and Channel Monitors
Motherboard (IPE server)
Time Switch
MPCs (embedded on the IPE
server or on MPC-8 cards)
Multimedia channels
Channels
62 Avaya CallPilot® 201i Server Maintenance and Diagnostics
Component
on page 70.
Effect of stopping
Takes all call processing resources on the selected
board out of service.
You cannot perform maintenance administration on
the timeswitch.
Takes the selected MPC out of service.
Takes the selected DSP out of service.
Takes the selected DS30X channel out of service.
Section C: Working
December 2010