About Alarms; See Also - Avaya CallPilot 201i Maintenance And Diagnostics

About alarms

Alarms are warnings generated by events. Alarms communicate the same information as
events. However, alarms are reported in the Alarm Monitor instead of the Event Browser, and
are managed differently than events:
• Alarms appear in the Alarm Monitor only for Minor, Major, and Critical events (not
Information events). All events can be reported in the Event Browser (depending on
filtering criteria defined in the Event Browser).
• The first time an event occurs, it generates an alarm that appears in the Alarm Monitor.
If the same event continues to occur, a new alarm is not generated. Instead, the time and
date assigned to the original generated alarm is updated.
• Alarms can be cleared from the Alarm Monitor, but the event that generated the alarm is
not cleared from the event log or the Event Browser.
Each alarm in the Alarm Monitor has Help text that often provides a solution to the problem. If
the solution is not apparent, use the Event Browser or the Maintenance page to further
investigate the problem.
To investigate using the Alarm Monitor
1. Run CallPilot Manager and log in.
2. In CallPilot Manager, click System → Alarm Monitor.
3. Click the Event Code for the first critical or major alarm.
4. Review the description and recovery action.
5. Repeat steps
6. If the solution to the problem is not apparent, obtain the return code of the first event

See also

For detailed information on how to use the Alarm Monitor, refer to the CallPilot Administrator's
Guide (NN44200-601), or the CallPilot Manager online Help.
Avaya CallPilot® 201i Server Maintenance and Diagnostics
Result: The Alarm Monitor page appears.
Result: A description of the event appears in a new Web browser window.
3 on page 53 and
and continue the investigation by using the Event Browser (see
page 54).
4 on page 53 to view more alarms, if necessary.
About alarms
Event Browser on
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