Accessing The System Utilities; Diagnostics Tool; Introduction; To Access The Diagnostics Tool - Avaya CallPilot 201i Maintenance And Diagnostics

Using Avaya CallPilot® system utilities
Utility

Accessing the system utilities

All CallPilot utilities are accessible from the CallPilot server in the Start → Programs → CallPilot
→ System Utilities menu.

Diagnostics Tool

Introduction

The Diagnostics Tool allows you to enable or disable Avaya CallPilot startup diagnostics.
CallPilot startup diagnostics automatically identify hardware problems that may exist when the
system and its services are started (DSP, TimeSwitch, MediaBus).
When you disable startup diagnostics, you can save time during system maintenance
operations where restarts or Call Processing services restarts are required.
There are three recommended steps:
• Use the Diagnostics Tool to turn off CallPilot startup diagnostics.
• Perform system maintenance.
• Use the Diagnostics Tool to turn on CallPilot startup diagnostics.

To access the Diagnostics Tool

On the Windows desktop, click Start → Programs → CallPilot → System Utilities → Diagnostic
Tool.
76 Avaya CallPilot® 201i Server Maintenance and Diagnostics
Note:
This status is more accurate than the status the operating system
provides in the Services control panel.
• particulars about the CallPilot System, such as names, keycodes, serial
numbers, IP addresses, and system numbers
Description
December 2010