Table of Contents
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Chapter 4: Using the operating system
In this chapter
Overview
on page 35
Viewing event logs
Using TCP/IP diagnostic tools
Overview
Introduction
This section describes how to access the runtime online diagnostic tools provided by the
operating system server software. Use these tools when a serious problem prevents the use
of the Avaya CallPilot® diagnostic tools that are available in Avaya CallPilot Manager.
Caution:
Risk of software corruption
Do not run any utilities that are not documented in this guide.
Operating system Event Viewer
The operating system Event Viewer provides event logs to help you diagnose and debug
system problems.
Avaya CallPilot® 201i Server Maintenance and Diagnostics
online diagnostic tools
on page 36
on page 40
December 2010
35
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Table of Contents
Troubleshooting
