Types Of Event Logs; Where To Get More Information - Avaya CallPilot 201i Maintenance And Diagnostics

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If the hex display shows FAIL, CRI, MAJ, MIN, or FAIL or one or more error messages appears
on the monitor, an event (such as a warning, error, or information display) has occurred. To
determine what happened, you can use the following:
• operating system Event Viewer on the 201i server (see
Viewer
• CallPilot Event Browser or Alarm Monitor in CallPilot Manager
For more information, do one of the following:
- See
- Refer to the CallPilot Administrator's Guide (NN44200-601).
Note:
The Event Browser and Alarm Monitor include online Help for events, which may help you
to resolve the problem. If you cannot log on to the CallPilot system using a Web browser
due to server problems, then use the operating system Event Viewer.

Types of event logs

Three types of event logs are available from the operating system Event Viewer, as follows:
Log type
System
Security
Applications

Where to get more information

For more information about using the operating system Event Viewer, click Help → Contents
in the Event Viewer window. See also
37.
To use the operating system Event Viewer
1. Click Start → Programs → Administrative Tools → Event Viewer.
Avaya CallPilot® 201i Server Maintenance and Diagnostics
on page 37)
Alarm Monitor
on page 52.
Logs events by the operating system components, including
Routing and Remote Access Server (RRAS) or other
operating system services.
Logs security events, such as logons, logoffs, illegal access,
and so on. This option is available only to users with
Administrative access.
Logs events by application, such as database file errors, and
so on.
To use the operating system Event
Description
To use the operating system Event Viewer
Types of event logs
on page
December 2010
37

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