Avaya CallPilot 201i Maintenance And Diagnostics page 6

Chapter 6: Using Avaya CallPilot® system utilities.............................................................75
In this chapter..................................................................................................................................................75
Overview.........................................................................................................................................................75
Introduction.....................................................................................................................................................75
Accessing the system utilities.........................................................................................................................76
Diagnostics Tool..............................................................................................................................................76
Introduction.....................................................................................................................................................76
To access the Diagnostics Tool.......................................................................................................................76
To enable startup diagnostics..........................................................................................................................77
To disable startup diagnostics.........................................................................................................................77
PEP Maintenance utility..................................................................................................................................78
Introduction.....................................................................................................................................................78
To access the PEP Maintenance utility...........................................................................................................78
Session Trace.................................................................................................................................................79
Introduction.....................................................................................................................................................79
To access the session trace tool.....................................................................................................................79
To find a session.............................................................................................................................................80
Session type information.................................................................................................................................82
System Monitor...............................................................................................................................................85
Introduction.....................................................................................................................................................85
To access the System Monitor........................................................................................................................85
About the Channel Monitor tab.......................................................................................................................85
CallPilot services.............................................................................................................................................86
DSPs...............................................................................................................................................................87
DS30X links.....................................................................................................................................................87
About the System Info tab...............................................................................................................................88
About the Legend/Help tab.............................................................................................................................88
Chapter 7: Performing hardware maintenance and mechanical assembly.......................91
In this chapter..................................................................................................................................................91
Overview.........................................................................................................................................................91
Introduction.....................................................................................................................................................91
Equipment required.........................................................................................................................................92
Before you begin.............................................................................................................................................92
Removing the server from the switch..............................................................................................................92
Introduction.....................................................................................................................................................92
Equipment required.........................................................................................................................................93
What is next?..................................................................................................................................................93
Replacing the server.......................................................................................................................................93
Introduction.....................................................................................................................................................93
201i server component diagram: exploded view.............................................................................................94
201i server component diagram: complete assembly.....................................................................................95
Legend............................................................................................................................................................96
Replacing the IDE hard drive..........................................................................................................................97
Introduction.....................................................................................................................................................97
Equipment required.........................................................................................................................................97
Before you begin.............................................................................................................................................98
Hard drive assembly diagram.........................................................................................................................98
What is next?................................................................................................................................................108
Replacing the software feature key...............................................................................................................108
Introduction...................................................................................................................................................108
6 Avaya CallPilot® 201i Server Maintenance and Diagnostics December 2010