Section A: Tools For Isolating And Fixing Hardware Problems; In This Section; Overview; Introduction - Avaya CallPilot 201i Maintenance And Diagnostics

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Section A: Tools for isolating and fixing hardware problems

In this section

Overview

on page 51
Alarm Monitor
Event Browser
Maintenance page
Channel and Multimedia Monitors
Overview

Introduction

This section provides guidelines on how to use the CallPilot Manager tools to detect, isolate,
and fix potential or real hardware problems.

Component dependencies

The status of some components is dependent on the operational status of other components. If
a component fails or is stopped, the dependent components go out of service.
Note:
Based on the CallPilot server type, and the type of switch connected to CallPilot, some of
these components may not appear on your system.
Avaya CallPilot® 201i Server Maintenance and Diagnostics
on page 52
on page 54
on page 55
on page 55
Section A: Tools for isolating and fixing hardware problems
December 2010
51

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