Ricoh SH-P1 M020 Field Service Manual page 270

6. Troubleshooting
2. If you press the zero key on the operation panel with the SP selection menu displayed, you will see
detailed information about the recently logged SC990 or SC991, including the software file name,
line number, and so on. 1) is the recommended method, because another SC could write over the
information for the previous SC.
Unexpected Software Error
992 D
Software encountered an unexpected
operation not defined under any SC
code.
995 CPM setting error
01
6
02
D
03
04
268
• Defective engine board
• Defective NVRAM on the
controller
• Defective controller
• Incorrect type controller installed
• Defective controller
• Incorrect model controller
installed
• SC995 is not SC bootable.
• Software defective
• An error undetectable by any other SC
code occurred
1. Turn the machine Off and On.
1. Input the serial number with
SP5811-004, and turn the main power
switch off/on.
1. Install a new NVRAM, and turn off and
on the main power switch after
SC995-002 has occurred.
2. Reinstall the previous NVRAM or
download the information with
SP5825-001, after that turn the main
power off and On.
1. Replace the controller board with the
correct type.
1. Replace the controller with the correct
model.