Ricoh SH-P1 M020 Field Service Manual page 266

6. Troubleshooting
Delete All error 2: Data area
An error occurred while the machine
874 D
deleted data from the HDD.
Delete All error 1: HDD
A data error was detected for the
HDD/NVRAM after the Delete All
option was used.
6
875 D
876
Log data abnormal (1)
D
An error was detected in the handling
1
of the log data at power on or during
machine operation. This can be
caused by switching the machine off
while it is operating.
264
• The source of this error is the
Data Overwrite Security Unit
B660 running from an SD card.
• The source of this error is the
Data Overwrite Security Unit
B660 running from an SD card.
• The HDD deleting program detected an
error
• An error detected during the NVRAM
data or others' deleting processes
1. Turn the main switch Off and On and try
the operation again.
• HDD defective
1. Turn the main switch off/on and try the
operation again.
2. Install the Data Overwrite Security Unit
again. For more, see section "1.
Installation".
• Log data corruption
• Software error
• NVRAM defective
• HDD defective
1. Initialize the HDD (See SP5832-004).
2. Update the firmware.
3. Replace the NVRAM.
4. Replace the HDD.