Ricoh SH-P1 M020 Field Service Manual page 263

HDD re-try failure
861 D
At power on the HDD was detected.
Power supply to the HDD was
interrupted after the system entered
the energy save mode, but after the
HDD was awakened from the energy
save mode it did not return to the
ready status within 30 sec.
HDD data read failure
863 D
The data written to the HDD cannot
be read normally, due to bad sectors
generated during operation.
HDD data CRC error
During HDD operation, the HDD
cannot respond to an CRC error
864 D
query. Data transfer did not execute
normally while data was being
written to the HDD.
HDD access error
HDD responded to an error during
865 D
operation for a condition other than
those for SC863, 864.
• Harness between HDD and controller
board disconnected, defective
• HDD power connector disconnected
• HDD defective
• Controller board defective
1. Turn the machine power Off and On.
2. Connect the HDD and the Controller
board properly.
3. Connect the HDD power connector.
4. Replace the HDD.
5. Replace the controller board.
• HDD defective
• If the bad sectors are generated at the
image partition, the bad sector
information is written to NVRAM, and the
next time the HDD is accessed, these bad
sectors will not be accessed for read/
write operation.
1. Replace the HDD.
• HDD defective
1. Replace the HDD.
• HDD defective.
1. Replace the HDD.
Service Call Conditions
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