Fuji Xerox ApeosPort-II C4300 User Manual page 504

15 Problem Solving
Error Code
C P F S M O
027-712
027-713
027-714
027-715
027-716
15
027-720
027-721
027-722
027-723
027-724
027-725
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
502
Category
O [Cause]
[Remedy] Ask the sender to send the e-mail with a valid S/MIME
O [Cause]
[Remedy] Tell the sender about it, and ask to send the e-mail again.
O [Cause]
[Remedy] Tell the sender that the mail addresses are not identical,
O [Cause]
[Remedy] Import the sender's S/MIME certificate to the machine, or
O [Cause]
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME
O [Cause]
[Remedy] Check the DNS server address. Or, check whether or not
O [Cause]
[Remedy] Check whether the application linked (ApeosWare Flow
O [Cause]
[Remedy] Try to process the job flow again.
O [Cause]
[Remedy] Check the user name and password that is used when
O [Cause]
[Remedy] Check whether ApeosWare Flow Service operates
O [Cause]
[Remedy] Check whether the application linked (ApeosWare Flow
Cause and Remedy
The received S/MIME certificate has expired, or is an
unreliable certificate.
certificate.
The received e-mail has been discarded because it might
be altered on its transmission route.
The received e-mail has been discarded because the
address in its From field was not the same as the mail
address in the S/MIME signature mail.
and ask to send the e-mail again.
The received S/MIME certificate has not been registered
on the machine, or has not been set to use on the
machine.
change settings to use the S/MIME certificate on the
machine when the S/MIME certificate has already been
registered.
The received S/MIME certificate has been discarded
because the certificate was unreliable.
certificate.
Unable to find the server of an application interface
destination.
the computer that the application (ApeosWare Flow
Service) is installed on has been registered on the DNS
server.
An application interface destination does not exist.
Service) operates correctly.
The jobs was timed out during connection with an
application interface destination.
Authentication at the application interface destination
(ApeosWare Flow Service) failed.
creating a job flow.
An application interface destination (ApeosWare Flow
Service) could not be accessed.
correctly. When it is operating correctly, check the log.
A job operation failed using an application interface.
Service) operates correctly. When it is operating correctly,
check the log. When it is not operating, check the network
environments.