Fuji Xerox ApeosPort-II C4300 User Manual page 448

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15 Problem Solving
White dots
appear in black
filled areas.
Printed toner
smudges when
rubbed with your
finger.
Toner is not
fused.
The paper is dirty
with toner.
15
The entire paper
area is printed
black.
Nothing is
printed.
446
Symptom
Cause
The paper is unsuitable.
The drum cartridge has
deteriorated or is damaged.
The paper is damp.
The paper is unsuitable.
The drum cartridge has
deteriorated or is damaged.
High-voltage power supply
problem may have
occurred.
Two or more sheets of
paper are being fed
simultaneously (double-
feed).
There is no toner left in the
toner cartridge.
High-voltage power supply
problem may have
occurred.
Remedy
Load suitable paper.
Refer to "Loading Paper" (P.249).
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge [A1],
[A2], [A3], or [A4] (for customers having a
spot maintenance contract)" (P.415).
Replace the paper with new one.
Refer to "Loading Paper" (P.249).
Load suitable paper.
Refer to "Loading Paper" (P.249).
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge [A1],
[A2], [A3], or [A4] (for customers having a
spot maintenance contract)" (P.415).
Contact our Customer Support Center.
Fan the paper well and load it again.
Refer to "Loading Paper" (P.249).
Replace the toner cartridge with a new
one.
Refer to "Replacing Consumables" (P.410).
Contact our Customer Support Center.

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