Fuji Xerox ApeosPort-II C4300 User Manual page 498

15 Problem Solving
Error Code
C P F S M O
027-513
027-514
027-515
027-516
15
027-518
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
496
Category
O [Cause]
[Remedy] Make modification so that a file or a folder can be read and
O [Cause]
[Remedy] Check the connection to the DNS. Check if the forwarding
O [Cause]
[Remedy] Configure the DNS server address. Or specify the
O [Cause]
[Remedy] Take one of the following actions, and try again:
O [Cause]
[Remedy] Confirm the password for the shared folder.
Cause and Remedy
When transferring via SMB of [Scan to PC], you do not
have the access privilege to the SMB server.
written at the save location.
During the transfer via SMB of [Scan to PC], unable to
resolve the host name or the server name of the SMB
server when accessing the DNS.
destination SMB server name is registered on the DNS.
During the transfer via SMB of [Scan to PC], the DNS
server was not configured when accessing the DNS.
forwarding destination SMB server address using IP
address.
During the transfer via SMB of [Scan to PC], the SMB
server cannot be found.
Check if the forwarding destination SMB server and the
machine are set up properly for the network
communications. To do that, take the following actions:
- Check the network cables are plugged in securely.
- Check the TCP/IP settings
- Check communications of port 137 (UDP), port 138
(UDP), port 139 (TCP).
Check if the computer is running as an SMB server
correctly. To do that, take the following actions:
- Check if the file sharing service for the Microsoft
Network is activated.
- Check if the NetBIOS over TCP/IP for the TCP/IP
settings is activated.
- Check if the file sharing service (using
communication through port 137 (UDP), port 138
(UDP), and port 139 (TCP) are authorized for the
Firewall settings.
For communications which exceed the subnet, check the
WINS server settings, and check if the server name
address is resolved correctly.
Check if the NetBIOS interface device is activated on the
forwarding destination SMB server. To do that, take the
following actions for Windows NT 4.0 Server/
Workstation.
1. Select [Start] > [Settings] > [Control Panel].
2. Display [Services], then select [Messenger] service.
3. Select [Startup] > [Auto] > [OK], then select [Close].
4. Select [Devices] in the [Control Panel], then select
[NetBIOS Interface].
5. Select [Startup] > [Auto] or [Manual] > [OK], then select
[Close].
6. Reboot the computer.
During the transfer via SMB of [Scan to PC], the specified
password is incorrect.