Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Page 3: Table Of Contents
Table of Contents Table of Contents Table of Contents ......................1 Before Using the Machine ..................11 Preface ........................12 Types of Manuals ...................... 13 Using This Guide ....................... 14 Organization of This Guide ................... 14 Conventions ......................15 About License......................17 RSA BSAFE......................
Page 4 Replacing Drum Cartridge R2/R3/R4 (for customers having a spot maintenance contract)..........51 Replacing the Staple Cartridge for C-Finisher or C-Finisher with Booklet Maker................54 Replacing the Booklet Staple Cartridge (C-Finisher with Booklet Maker or Booklet Finisher D2)........56 Replacing the Staple Cartridge for Booklet Finisher D2 ........57 Emptying the Punch Scrap Container for C-Finisher or C-Finisher with Booklet Maker................59 Emptying the Punch Scrap Container for Booklet Finisher D2 ......60...
Page 5 Table of Contents Faults........................105 System Settings..................... 107 System Settings Procedure ..................108 Step 1 Entering System Administration Mode ............ 108 Step 2 Entering the System Administrator User ID and Passcode ..... 108 Step 3 Selecting the Operation Mode from the System Administrator Menu..109 Step 4 Selecting an Item on the [System Settings] Screen ........
Page 6 Delete Form ......................171 Other Settings......................171 Scan/Fax Mode Settings ..................174 General Settings Tab...................174 Scan Defaults ......................174 Scan to PC Defaults ....................176 Original Size Defaults ..................176 Output Size Defaults....................176 Reduce/Enlarge Presets..................177 Other Settings......................177 E-mail Settings ......................179 E-mail Control ......................179 Mailbox Settings .......................182 Stored Document Settings ..................183 Job Flow Settings for ApeosPort Series Models Only ..........185 Web Applications Settings for ApeosPort Series Models Only ........186...
Page 7 Table of Contents Printer Environment Settings................219 Print Features Overview ..................220 Installation When Using USB Port................223 Preparations......................223 Installation Overview................... 223 Configuration on the Machine ................223 CentreWare Internet Services Setting Items............224 Configuration on the Computer................224 Installation When Using TCP/IP (LPD/Port 9100) ...........
Page 8 Enabling Port and Setting TCP/IP ...............241 Configuring E-mail Environment ................242 CentreWare Internet Services Setting Items ............243 10 Scanner Environment Settings ................245 Scan Service Overview ....................246 Configuration of Scan to Mailbox ................247 Installation Overview....................247 Enabling Port and Setting TCP/IP ...............247 Configuration of Network Scanning (Job Template Scanning).........249 Preparations ......................249 Installation Overview....................249 Enabling Port and Setting TCP/IP ...............249...
Page 9 Table of Contents Configuration on the Machine ................269 13 Authentication and Auditron Administration............271 Overview of Authentication..................272 Users Controlled by Authentication..............272 Types of Authentication ..................272 Features Controlled by Authentication..............273 Authentication for Job Flow Sheets and Mailboxes..........275 Job Flow Sheet Types ..................
Page 10 Paper Jams in the Tray 4..................368 Paper Jams in the Tray 5 (Bypass) ..............368 Paper Jams in the Tray 6 (HCF (A4 1 Tray))............369 Paper Jams in the Transfer Module..............371 Paper Jams in the Bottom Left Cover..............372 Paper jams in the Bottom Right Cover ..............373 Paper Jams in the Output Tray................374 Paper Jams in the C-Finisher and the C-Finisher with Booklet Maker ....374 Paper jams in the Booklet Finisher D2 ..............384...
Page 11 Table of Contents Notes and Restrictions when Connecting with Internet Service Provider ... 461 Notes and Restrictions for Using SMB..............462 Notes and Restrictions for Using TCP/IP............464 Notes and Restrictions for Using EtherTalk ............465 Notes and Restrictions for Using Bonjour ............466 Notes and Restrictions for Using Scanner Features...........
Page 13: Before Using The Machine
1 Before Using the Machine This chapter describes organization of this guide and conventions. Preface .......................12 Types of Manuals ..................13 Using This Guide ..................14 About License .....................17...
Page 14: Preface
1 Before Using the Machine Preface Thank you for selecting the Fuji Xerox ApeosPort-II C7500/C6500/C5400, DocuCentre-II C7500/C6500/C5400 (hereafter referred to as “the machine”). This guide explains how to operate the machine and the precautions that must be followed during operation. To get the most out of the machine and to use it effectively, be sure to read this guide before use.
Page 15: Types Of Manuals
Guides for Optional Accessories Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for ApeosPort-II C7500/C6500/C5400, DocuCentre-II C7500/C6500/C5400. These User Guides are referred to as "guides for optional accessories". Guides for optional accessories are provided in two forms, as printed or as On-line Help.
Page 16: Using This Guide
1 Before Using the Machine Using This Guide This guide aimed toward machine administrators, provides maintenance information like how to replace consumables, instructions on configuring your network environment, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes organization of this guide and conventions.
Page 17: Conventions
Using This Guide 13 Authentication and Auditron Administration Describes the authorization feature for restricting use of the machine, as well as the administration feature for monitoring usage statuses for each feature using the authorization feature. 14 Problem Solving Describes troubles that may occur with the machine and their solutions. 15 Appendix Describes the machine specifications, optional accessories, and cautions/restrictions.
Page 18 1 Before Using the Machine section "Audio Tone", which can be found under "Common Settings" in chapter 6 System Settings of the Administrator Guide. Orientation of documents or paper is described in this guide as follows: , ,Long Edge Feed (LEF):Loading with one of the long edges of the document or paper.
Page 19: About License
About License About License RSA BSAFE ® This product includes RSA BSAFE Cryptographic software from RSA Security Inc. Heimdal Copyright (c)2000 Kungliga Tekniska Högskolan (Royal Institute of Technology, Stockholm, Sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
Page 20: Jpeg Code
1 Before Using the Machine JPEG Code Our printer software uses some of the codes defined by the Independent JPEG Group. Libcurl COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>. All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
Page 21: Openldap
About License THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FREEBSD PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
Page 22 1 Before Using the Machine Portions Copyright 1999-2005 Howard Y.H. Chu. Portions Copyright 1999-2005 Symas Corporation. Portions Copyright 1998-2003 Hallvard B. Furuseth. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this notice is preserved. The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission.
Page 23: Des
About License WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLI- GENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The names of the authors and copyright holders must not be used in advertising or otherwise to promote the sale, use or other dealing in this Software without specific, written prior permission.
Page 25: Paper And Other Media
2 Paper and Other Media This chapter describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays. Paper Types ....................24 Loading Paper ....................27 Changing the Paper Size................33 Changing the Paper Settings..............38...
Page 26: Paper Types
To make full and effective use of the machine's performance, we recommend using only paper recommended by Fuji Xerox. If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center. WARNING Do not use conductive paper such as carbonic paper or coated paper.
Page 27: Storing And Handling Paper
Paper Types The following table lists the paper types supported for each paper tray. Weight Tray 5 Tray 8 Paper Type Tray 1-2 Tray 3-4 Tray 6 (g/m (Bypass) (Interposer) Plain Paper Recycled Paper 64 - 105 Plain Paper (Side 2) Transparency Tack Film Coated Paper 1...
Page 28 2 Paper and Other Media Transparency paper and label paper can cause paper jams, and multiple sheets can be fed to the printer at once. Be sure to carefully fan these types of paper. When continuously outputting onto transparencies, transparency sheets may sometimes stick to each other.
Page 29: Loading Paper
Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in trays. You need to set a paper type, however. Normally, each of the trays is set to plain paper. When loading paper other than plain paper in trays, change the paper type settings.
Page 30: Loading Paper In The Trays 3 To 4
2 Paper and Other Media Pull out the tray towards you until it stops. Important • Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
Page 31: Loading Paper In The Tray 5 (Bypass)
Loading Paper Load and align the edge of the paper against the left edge of the tray with the side to be copied or printed on facing down. Important • Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions.
Page 32: Loading Tab Paper In The Tray 5 (Bypass)
2 Paper and Other Media Loading Tab Paper in the Tray 5 (Bypass) Following describes the procedure for loading tab paper in the Tray 5. Important • Tab paper cannot be loaded on the Trays 1 to 4 and 6. •...
Page 33: Loading Paper In The Tray 8 (Interposer)
Loading Paper Pull out the Tray 6 towards you until it stops. Important • Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
Page 34: Loading Tab Paper In The Tray 8 (Interposer)
2 Paper and Other Media Loading Tab Paper in the Tray 8 (Interposer) Following describes the procedure for loading tab paper in the Tray 8 (Interposer) (optional). Hold the center of the paper guides and slide them to the desired paper size.
Page 35: Changing The Paper Size
Changing the Paper Size Changing the Paper Size The following describes how to change the paper size for the Trays 1 to 4 and 6. Note • The paper types for the Trays 1 to 4 and 7 are preset. Normally, plain paper is set. When replacing the loaded paper with other types of paper, change the paper type settings to match the type of paper to be loaded to maintain print quality.
Page 36: Changing The Paper Size For The Trays 3 To 4
2 Paper and Other Media Move the two paper guides while holding their grips so that they lightly contact the edges of the paper. Push the tray in gently until it comes to a stop. Note • Affix the paper size label to the front of the paper tray.
Page 37: Changing The Paper Size For The Tray 6 (Hcf (A4 1 Tray))
Changing the Paper Size Changing the Paper Size for the Tray 4 Pull out the Tray 4 towards you until it stops. Important • Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
Page 38 2 Paper and Other Media • While the machine processes a job, do not pull the tray out that the job uses. • Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent paper jams or any other troubles.
Page 39 Changing the Paper Size Pull the lever up of the end guide and move it along the slot (1). Set the lever at the position corresponding to the paper size (2) and press the lever down (3). Important • Adjust the end guide accordingly with the size of paper.
Page 40: Changing The Paper Settings
2 Paper and Other Media Changing the Paper Settings The following describes how to change the paper type for Trays and how to set image quality processing by individual paper type. Image quality best suited to the paper type can be obtained by setting the desired image processing to particular paper types.
Page 41 Changing the Paper Settings Select [System Settings]. Select [Common Settings]. Select [Paper Tray Settings]. Select [Paper Tray Attributes]. Select the paper tray whose paper type setting is to be changed at [Items], and select [Change Settings]. Note • Select [ ] to return to the previous screen or [ ] to...
Page 42 2 Paper and Other Media Select the paper type to be set and then select [Save] until [Paper Tray Settings] screen is displayed. Note • The paper color can be set if you select [Enabled] for [Paper Color] under [Customize Paper Supply Screen].
Page 43: Maintenance
3 Maintenance This chapter describes how to replace consumables, clean the machine, perform calibration, and print a report/list. Replacing Consumables................42 Cleaning the Machine .................63 Executing Calibration..................66 Printing a Report/List ..................70...
Page 44: Replacing Consumables
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 45: Replacing The Toner Cartridge
When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. Use of consumables/periodical replacement parts not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables/periodical replacement parts recommended by Fuji Xerox.
Page 46: Message Is Displayed
Important • When replacing the toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may impair quality and performance. Use only toner cartridges recommended by Fuji Xerox.
Page 47: Replacing The Waste Toner Bottle
Important • When replacing the waste toner bottle, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of waste toner bottles not recommended by Fuji Xerox may impair quality and performance. Use only waste toner bottles recommended by Fuji Xerox for the machine.
Page 48 Remaining toner in the toner waste bottle may catch fire and cause burn injuries or explosion. If you have a used toner waste bottle no longer needed, contact your local Fuji Xerox representative for its disposal.
Page 49: Replacing Drum Cartridge R1
*1 Based on the following conditions: (1) 1-sided copying (not printing), (2) average number of pages copied at one time: 12 pages (ApeosPort-II C7500/DocuCentre-II C7500) / 10 pages (ApeosPort-II C6500/DocuCentre-II C6500) / 9 pages (ApeosPort-II C5400/DocuCentre-II C5400), (3) paper size: A4 LEF, paper type: plain paper, (4) paper tray: Tray 1, (5) output tray: Offset Catch Tray.
Page 50 3 Maintenance When a message “Please order a Drum Cartridge R1” appears on the touch screen, contact our Customer Support Center. If you have concluded a spot maintenance contract, refer to this section, then confirm the indicated drum cartridge position (R1) and replace the corresponding drum cartridge.
Page 51 Replacing Consumables Grip the handle of the unit and pull out it. Important • Make sure to pull out the unit slowly. When the unit is being pulled out with force, the unit may possibly hit your knees or other parts of your body causing injuries.
Page 52 3 Maintenance Grip rings provided at the both ends of the drum cartridge to uplift. CAUTION Be sure to insert your fingers into the rings when lifting the drum cartridge up. Important • Do not touch the surface of the drum cartridge. Place the drum cartridge along with the guide with the side marked with ) frontward.
Page 53: Replacing Drum Cartridge R2/R3/R4
Page yield after the Message Solution message is displayed* Please order a Drum ApeosPort-II C7500/C6500, The drum cartridge does not need Cartridge RX. DocuCentre-II C7500/C6500 to be replaced yet. Get a spare of - Approx. 4,600 pages the displayed drum cartridge.
Page 54 3 Maintenance Take out a new drum cartridge and a black sheet from its container. Important • Put the drum cartridge on a flat place. • Do not place the new drum cartridge in an upright position. Make sure that the machine has stopped before opening the front cover.
Page 55 Replacing Consumables Place a black sheet supplied with the new drum cartridge onto the unit. Important • Make sure to place the black sheet. It may affect image quality. Open a bag including a new drum cartridge and take it out. Important •...
Page 56: Replacing The Staple Cartridge For C-Finisher Or C-Finisher With Booklet Maker
This section explains how to replace the staple cartridge in the C-Finisher with Booklet Maker. Use the same procedures for the C-Finisher. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
Page 57 Replacing Consumables Make sure that the machine has stopped, and open the front cover of the finisher. Grip the lever R1 of the staple cartridge holder, and pull out the holder to the right towards you. Remove the staple cartridge holder by gripping the orange lever.
Page 58: Replacing The Booklet Staple Cartridge (C-Finisher With Booklet Maker Or Booklet Finisher D2)
This section explains how to replace the staple cartridge in the C-Finisher with Booklet Maker. Use the same procedures for the Booklet Finisher D2. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
Page 59: Replacing The Staple Cartridge For Booklet Finisher D2
When this message appears, replace the staple cartridge with a new one. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
Page 60 3 Maintenance Hold the R1 at the position shown in the figure. Pull out the unit. Hold the positions indicated by an arrow to remove the staple cartridge from the unit. Push a new staple cartridge into the unit. Push the removed unit back to the original position.
Page 61: Emptying The Punch Scrap Container For C-Finisher Or C-Finisher With Booklet Maker
Replacing Consumables Emptying the Punch Scrap Container for C-Finisher or C-Finisher with Booklet Maker When the C-Finisher (optional) or C-Finisher with Booklet Maker (optional) is installed and the punch scrap container becomes full, a message appears on the touch screen. Discard the scraps according to the message.
Page 62: Emptying The Punch Scrap Container For Booklet Finisher D2
3 Maintenance Emptying the Punch Scrap Container for Booklet Finisher D2 When the Booklet Finisher D2 (optional) is installed and the punch scrap container becomes full, a message appears on the touch screen. Discard the scraps according to the message. If you take the punch scrap container out of the machine, make sure to empty it completely.
Page 63: Replacing The Staple Scrap Container For Booklet Finisher D2
Replacing Consumables Replacing the Staple Scrap Container for Booklet Finisher D2 When the Booklet Finisher D2 is Installed and the staple scrap container becomes full, a message appears on the touch screen. Replace the staple scrap container according to the message. CAUTION Be careful not to get injured by waste staples when detaching a staple dust box.
Page 64 3 Maintenance Hold a new staple scrap container by its R5 section, and insert the container, bottom first, into the machine. Important • To prevent injury, do not put your fingers on top of the container. Push the R5 section of the container until the lock lever moves to the position.
Page 65: Cleaning The Machine
Cleaning the Machine Cleaning the Machine The following describes how to clean the machine. The cleaning instructions will be explained individually for various parts of the machine: the machine exterior, document cover/document glass, film/constant velocity transport glass, and document feeder roller. WARNING When cleaning this product, use the designated cleaning materials exclusive to it.
Page 66: Cleaning The Narrow Glass Strip And Document Presser
3 Maintenance Wipe the document cover with a soft cloth moistened with water to remove any dirt and then wipe it with a soft, dry cloth. Document cover Important • Do not use cleaning agents other than water or neutral Document glass detergent.
Page 67: Cleaning The Document Feeder Roller
Cleaning the Machine Push the center-left side of the document cover to close the belt area until it clicks into place. Cleaning the Document Feeder Roller If the document feeder roller is dirty, streaks or smears may appear on copies and paper jams may occur.
Page 68: Executing Calibration
3 Maintenance Executing Calibration The machine can automatically adjust gradation when the reproducibility of density or color in copies and prints has deteriorated. The machine can adjust the gradation for each screen type. The following three types of screen is available. Copy Job Adjusts the gradation for copying documents.
Page 69 Executing Calibration Select [Calibration], and then go to step 10. If [Calibration] is not displayed on the [All Services] screen, go to step Note • For the method to display [Calibration] on the [All Services] screen, refer to "All Services / All Services - Additional Features"...
Page 70 3 Maintenance Select [Common Settings]. Select [Image Quality Adjustment]. Select [Calibration]. Load paper. Select the screen type for gradation adjustment. Note • The example described here is for the [Copy Job] screen. Select the tray that you loaded paper in the step 10 for [Paper Supply], and then select [Close].
Page 71 Executing Calibration Open the document cover. Align the magenta patch of the printed Gradation Adjustment Chart against the left side of the document glass. Note • Place the Gradation Adjustment Chart on the document glass. Place at least five sheets of white paper on the Gradation Adjustment Chart to cover the Chart and close the document cover.
Page 72: Printing A Report/List
3 Maintenance Printing a Report/List This section describes how to print a report/ list. Note • The items displayed vary depending on the optional features installed. • When the <Job in Memory> indicator is lit, you can confirm the documents stored to memory in the [Stored Documents List].
Page 73: Job Status
4 Job Status This chapter describes the job status feature. Job Status Overview...................72 Checking Current/Pending Jobs ..............73 Checking Completed Jobs................74 Printing and Deleting Stored Documents............75 Printing Pending Jobs.................84 Handling Error Terminations...............85...
Page 74: Job Status Overview
4 Job Status Job Status Overview The job status feature allows you to check current, pending, and completed jobs. can also cancel printing and print pending jobs. Press the <Job Status> button. <Job Status> button You can do the following on the [Job Status] screen. Checking Current/Pending Jobs Lists current and pending jobs, and displays their details.
Page 75: Checking Current/Pending Jobs
Checking Current/Pending Jobs Checking Current/Pending Jobs This section describes how to check current or pending jobs. On the status screen, you can cancel or preferentially execute jobs. Press the <Job Status> button. Check the current/pending jobs. Note • Select [ ] to return to the previous screen or [ ] to...
Page 76: Checking Completed Jobs
4 Job Status Checking Completed Jobs This section describes how to check completed jobs. You can check whether a job has been completed successfully. Also, you can select a job to see the details. Press the <Job Status> button. Select the [Completed Jobs] tab. Note •...
Page 77: Printing And Deleting Stored Documents
Printing and Deleting Stored Documents Printing and Deleting Stored Documents This section describes how to print or delete documents stored with the Secure Print or Sample Print feature, or stored with the charge print receiving control. The [Job Status] screen allows you to print or delete stored documents.
Page 78 4 Job Status Enter the passcode, and select [Confirm]. Note • If no passcode is assigned, the passcode entry screen will not appear. Select the document to be printed or deleted. When printing, specify the number of print using the numeric keypad. Select any item.
Page 79: Sample Print
Printing and Deleting Stored Documents When [Print] is Selected Select what to do with the document after printing. Print and Delete Starts printing the document. After printing, deletes the document. Print and Save Starts printing the document. After printing, the document remains undeleted. Cancel Cancels printing the document.
Page 80: Delayed Print
4 Job Status Select All Selects all documents. To deselect all the documents, select this button again. Delete Deletes the selected document. Refer to "When [Delete] is Selected" (P.78). Print Prints a Sample Print document. After printing the remaining sets of the document, the stored Sample Print document is deleted.
Page 81: Charge Print
Printing and Deleting Stored Documents Select the document to be printed or deleted. Note • Select [Refresh] to display the updated information. • Select [ ] to return to the previous screen or [ ] to move to the next screen. •...
Page 82 4 Job Status The following describes how to print and delete a document saved in Charge Print. When printing the stored jobs, the authentication is required. Press the <Log In/Out> button. Enter the target user ID using the numeric keypad or the keyboard displayed by pressing [Keyboard], and select [Confirm].
Page 83: Private Charge Print
Printing and Deleting Stored Documents When [Delete] is Selected Select [Yes]. Deletes the document. Important • Once the document is deleted, it cannot be restored. Cancels deleting the document. When [Print] is Selected Select what to do with the document after printing. Print and Delete Starts printing the document.
Page 84 4 Job Status Enter the user ID with the numeric keypad or the keyboard displayed by pressing [Keyboard], and select [Confirm]. Select [Private Charge Print]. Note • If you are authenticated as a system administrator, selecting [Private Charge Print] will display a list of authentication user IDs.
Page 85 Printing and Deleting Stored Documents When [Print] is Selected Select what to do with the document after printing. Print and Delete Starts printing the document. After printing, deletes the document. Print and Save Starts printing the document. After printing, the document remains undeleted.
Page 86: Printing Pending Jobs
4 Job Status Printing Pending Jobs This section describes how to print pending jobs. Note • If there are no pending jobs, the [Print Waiting Jobs] button is disabled. Press the <Job Status> button. Select [Print Waiting Jobs].
Page 87: Handling Error Terminations
Handling Error Terminations Handling Error Terminations This section describes how to handle error terminations. For a Print Job Select a job shown as an error termination in the [Completed Jobs] tab to check the error code. Follow the error code instructions. For information on error codes, refer to "Error Code"...
Page 89: Machine Status
5 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status ...............88 Machine Status ...................89 Billing Meter/Print Report................95 Supplies ....................104 Faults ......................105...
Page 90: Overview Of Machine Status
5 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button.
Page 91: Machine Status
Machine Status Machine Status On the [Machine Status] screen, you can check the machine configuration and paper tray status. You can also change settings for the print mode. The following shows the reference section for each item. Machine Information........................89 Paper Tray ..........................
Page 92 5 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration in a screen displayed. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. On the [Machine Configuration] screen, you can check the following items.
Page 93: Paper Tray
Machine Status Finisher D ROM SSMI IIT ROM Paper Tray You can check the paper trays set on the machine. On the screen, you can check the following items. Status % Full (Amount of paper remaining) Paper Size Paper Type Select [Paper Tray].
Page 94 5 Machine Status Select [Print Mode]. Select [Off-line] or [On-line]. Off-line The printer cannot accept data. Any data being sent is cancelled and not printed. On-line The printer can accept data. Select a printer language. Select the item to be set. Retrieve Programming You can retrieve and use settings registered in the memory.
Page 95 Machine Status Enter the feature number to be set in [Item Number] using the numeric keypad. Select [Confirm] as necessary. Select [Change Value]. Enter [New Value] using the numeric keypad. Select [Save]. Item number Enter the item number of the feature to be set.
Page 96 5 Machine Status Select [Factory Defaults] or [Custom Settings]. When you select [Custom Settings], select the memory number to be used. Factory Defaults You can use the factory default settings. Custom Settings The numbers stored in the memory appear. Password For PDF emulation, if a password is set for PDF files, set the password here in advance.
Page 97: Billing Meter/Print Report
Billing Meter/Print Report Billing Meter/Print Report On the [Billing Meter/Print Report] screen, you can check the number of printed pages for each meter or user. You can also print various reports/lists to check the job history, settings and registered information. The following shows the reference section for each item.
Page 98: User Account Billing Meter
5 Machine Status User Account Billing Meter You can check the number of pages printed in monochrome and colors for each user. When the Login Setup/Auditron Administration feature is enabled, you can check the billing meters for the currently authenticated user IDs. For information on the Login Setup/Auditron Administration feature, refer to "Login Setup/Auditron Mode"...
Page 99: Print Report/List
Billing Meter/Print Report Select the meter to be checked. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed. Print Report/List This section describes how to print a report/ list. Note •...
Page 100 5 Machine Status Error History Report You can print error information about the machine. The latest 50 errors are printed. Copy Mode Settings Select [Copy Mode Settings]. Note • To display the [Copy Mode Settings] screen, select the <Machine Status> button, and then select [Billing Meter/Print Report] >...
Page 101 Billing Meter/Print Report TIFF / JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF / JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode. TIFF and JPEG logical printers are configured on CentreWare Internet Services. For more information, refer to the online help of CentreWare Internet Services.
Page 102 5 Machine Status Scan/Fax Mode Settings Select [Scan/Fax Mode Settings]. Note • To display the [Scan/Fax Mode Settings] screen, select the <Machine Status> button, and then select [Billing Meter/Print Report] > [Print Report/List] > [Scan/Fax Mode Settings]. Select the list to be printed. Press the <Start>...
Page 103 Billing Meter/Print Report Mailbox List Prints the list of mailbox settings and the procedure for saving documents to mailboxes. Note • [Mailbox List] appears when [User Mode] is selected in the System Administration mode. Select [Mailbox List]. Note • To display the [Mailbox List] screen, select the <Machine Status> button, and then select [Billing Meter/Print Report] >...
Page 104 5 Machine Status Select [Meter Report (Print Jobs)]. Press the <Start> button. Meter Report (Print Jobs) You can check the total printed pages and the total sheets used for each client (job owner). The number of print pages is counted for each of color and monochrome. [Meter Report (Print Jobs)] counts pages from the time at which the data has been initialized.
Page 105: Automatically Printed Reports/Lists
Billing Meter/Print Report Auditron Report (Scan Jobs) You can check the total number of pages, and the numbers of color and monochrome pages scanned on the machine. If the maximum limit is set for the number of pages or colors that can be scanned, you can also view the limit value. [Auditron Report (Scan Jobs)] counts pages from the time at which the data has been initialized.
Page 106: Supplies
Hole Punch Container [R4] Important • If using a partly consumed toner cartridge (such as a toner cartridge removed from another ApeosPort-II C7500/C6500/C5400 unit or DocuCentre-II C7500/C6500/C5400 unit), the status shown may not match the actual remaining amount. When replacing toner cartridges,...
Page 107: Faults
Faults Faults This section describes how to check the information of errors that occurred on the machine. The error history report shows the latest 50 errors. The items displayed include the date and time, error code, and error category. The following describes how to print the error history report. Press the <Machine Status>...
Page 109: System Settings
6 System Settings Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings. To change the settings, enter the System Administration mode, and use the [System Settings] screen. This chapter explains the features that can be changed, and the procedures to change the settings.
Page 110: System Settings Procedure
6 System Settings System Settings Procedure To make or change the system settings, it is necessary to enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode .................108 Step 2 Entering the System Administrator User ID and Passcode ...........108 Step 3 Selecting the Operation Mode from the System Administrator Menu ......109...
Page 111: Step 3 Selecting The Operation Mode From The System Administrator Menu
System Settings Procedure Step 3 Selecting the Operation Mode from the System Administrator Menu Select [System Settings]. User Mode While still in the System Administration mode, you can carry out normal operations such as copying and scanning. Note • To exit a mode entered from [User Mode], use the following procedure. (1) Press the <Log In/Out>...
Page 112 6 System Settings For more information, refer to "Copy Mode Settings" (P.145). Network Settings Allows you to configure the ports, protocols, and so on. For more information, refer to "Network Settings" (P.155). Print Mode Settings Allows you to configure the memory settings, print operation control, and so on. For more information, refer to "Print Mode Settings"...
Page 113: Step 5 Setting A Feature
System Settings Procedure Step 5 Setting a Feature Set any feature. After setting the feature, select [Save]. Step 6 Exiting the System Administration Mode When the settings are completed, select [Close] until the [System Settings] screen appears. Select [Exit].
Page 114: System Settings Menu List
6 System Settings System Settings Menu List The following table shows a list of the items that can be set. Note that the items appearing depend on the configuration of the machine. System Settings Common Settings Machine Clock/Timers (P.121) Date (P.121) Time (P.121) NTP Time Synchronization (P.122) Connection Interval (P.122)
Page 115 System Settings Menu List Reports (P.131) Print Report Button (P.131) Job History Report (P.131) Scan File Transfer Report (P.131) Fax Server Report (P.132) 2 Sided Report (P.132) Job Flow Error Report (P.132) Maintenance (P.132) Initialize Hard Disk (P.132) Delete All Data (P.132) Software Options (P.132) Adjust Image Position (P.132) Watermark (P.133)
Page 116 6 System Settings Copy Mode Settings General Settings Tab - Features Allocation (P.145) Preset Buttons (P.146) Paper Supply - Button 2 - 5 (P.146) Reduce/Enlarge - Button 3 - 5 (P.146) Copy Defaults (P.146) Paper Supply (P.146) Reduce/Enlarge (P.146) Output Color (P.147) Single Color (P.147) Dual Color - Source Color (P.147) Dual - Target Area Color (P.147)
Page 117 System Settings Menu List Copy Defaults (P.146) Covers - Front Cover Tray / Covers - Back Cover Tray (P.151) Insert Separators - Separators Tray (P.151) Copy Control (P.151) Memory Full Procedure (P.151) Maximum Stored Pages (P.151) Auto Paper Off (P.151) Mixed Sized Originals - 2 Sided Copy (P.151) Fine-tune 100% (P.152) Background Suppress (Photo &...
Page 118 6 System Settings Network Settings Port Settings (P.155) USB (P.155) LPD (P.156) NetWare (P.156) SMB (P.156) IPP (P.156) EtherTalk (P.156) Bonjour (P.156) Salutation (P.157) Port9100 (P.157) SNMP (P.157) FTP Client (P.157) Receive E-mail (P.157) Send E-mail (P.157) Mail Notice Service (P.157) UPnP Discovery (P.157) Internet Service (HTTP) (P.157) SOAP (P.158)
Page 119 System Settings Menu List Print Mode Settings Allocate Memory (P.169) PostScript Memory (P.169) ESC/P Form Memory (P.169) Receiving Buffer - USB (P.169) Receiving Buffer - LPD Spool (P.170) Receiving Buffer - NetWare (P.170) Receiving Buffer - SMB Spool (P.170) Receiving Buffer - IPP Spool (P.170) Receiving Buffer - EtherTalk (P.170) Receiving Buffer - Port 9100 (P.171) Delete Form (P.171)
Page 120 6 System Settings Other Settings (P.177) Scan Service (P.177) Memory Full Procedure (P.177) Maximum Stored Pages (P.177) Saturation (P.177) Background Suppression Level (P.177) Shadow Suppression Level (P.178) Color Space (P.178) TIFF Format (P.178) Image Transfer Screen (P.178) E-mail Settings E-mail Control (P.179) Maximum E-mail Size (P.179) Maximum Address Entries (P.179) Incoming E-mail Print Options (P.179)
Page 121 System Settings Menu List Setup Menu Mailbox (P.188) Check Passcode (P.188) Mailbox Name (P.189) Delete Documents After Retrieval (P.189) Delete Expired Documents (P.189) Link Job Flow Sheet to Mailbox (P.189) Job Flow Sheets (P.190) Create (P.191) Search by Name (P.191) Search by Keyword (P.191) Select Keyword (P.191) Sheet Filtering (P.192)
Page 122 6 System Settings Login Setup/Auditron Administration Create/Check User Accounts (P.202) User ID (P.203) User Name (P.203) Passcode (P.203) E-mail Address (P.203) Account Limit (P.203) Reset Account (P.204) Reset Total Impressions (P.204) Account Details (P.204) Reset User Accounts (P.205) All User Accounts (P.205) All Feature Access Settings (P.205) All Account Limits (P.205) Total Impressions (P.205)
Page 123: Common Settings
Common Settings Common Settings In [Common Settings], you can make settings relating to the machine’s common features. The following shows the reference section for each item. Machine Clock/Timers......................121 Audio Tones ..........................124 Screen/Button Settings ......................125 Paper Tray Settings ........................126 Image Quality Adjustment .......................
Page 124 6 System Settings Select [Time], and select [Change Settings]. Select the display format. When [12-Hour Clock] is selected, select [AM] or [PM]. Set the hours and minutes. NTP Time Synchronization You can obtain the time from a time server (NTP: Network Time Protocol), to synchronize the machine time to the server time.
Page 125 Common Settings • The print-disabled condition is cancelled when you operate using the control panel after the ending time. • To enable printing during the printer lockout duration, select a job under [Current and Pending Jobs] on the [Job Status] screen, and then select [Promote Job]. Auto Power Saver/Energy Saver The machine is provided with the Low Power and Sleep modes as the power saving mode.
Page 126: Audio Tones
6 System Settings On-Demand Print Duration (ApeosPort series models only) Specify the duration for the machine to receive a print job from web applications. Unless the machine receives full data of the print job within the specified period of time, the machine does not process the print job.
Page 127: Screen/Button Settings
Common Settings Auto Clear Alert Tone Select the sound to be made at 5 seconds before automatically returning to the initial screen, when the auto clear feature is enabled. You can select the volume from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
Page 128: Paper Tray Settings
6 System Settings Note • The operation settings can be registered in the [Stored Programming] screen. For information on Stored Programming, refer to "6 Stored Programming" > "Registering/ Deleting/Renaming Stored Programming" in the User Guide. • The default setting of [Custom Button 1] is [Copy]. All Services / All Services - Additional Features Set the layout of buttons that appear on the [All Services] screen when pressing the <All Services>...
Page 129 Common Settings Paper Tray Attributes You can set Paper Type and Size for paper loaded in trays and Auto Paper Select. For more information, refer to "Changing the Paper Settings" (P.38). Change Settings Press this button, if you change the paper size for the tray. When you load non-standard size paper in the tray, select [Variable Size], and specify the width and height.
Page 130 6 System Settings Paper Tray Priority Set the paper tray priority sequence for automatic tray selection. Automatic tray selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing. You can select the Trays 1 to 4 and 6. The Tray 5 (Bypass) cannot be selected. Paper Type Priority Set the paper type priority sequence for automatic tray selection.
Page 131: Image Quality Adjustment
Common Settings Image Quality You can specify the image quality processing method for each of bond paper, plain paper, recycled paper, side 2 paper, heavyweight paper F, heavyweight paper 1, heavyweight paper 1 (side 2), heavyweight paper 2, heavyweight paper 2 (side 2), and custom paper 1 to 5. When copying or printing a document, the machine controls the image quality according to the type of paper set in [Paper Type] and the image quality processing method specified for that type of paper.
Page 132 6 System Settings Output Color Recognition Select a level from the five levels which is used for the machine to determine a document as monochrome or color. This setting is used when you select [Auto] for [Output Color] on the [Copy] screen.
Page 133: Reports
Common Settings If color gradation is not compensated despite the periodic calibration, contact our Customer Support Center. Screen Type Copy Job Adjusts the gradation for copying documents. Print Job 1 Basic screen for printing. For PCL print drivers Adjusts the gradation for items other than [CAD] and [Presentation] of [Image Types] in the [Image Options] tab.
Page 134: Maintenance
• The secure print documents and logs are not erased. Delete All Data This feature is used to prevent the leakage of customer’s confidential information when the machine is returned to Fuji Xerox. By executing [Start], all data registered in the machine is deleted. Do not use this function.
Page 135: Watermark
Common Settings Watermark You can make settings relating to Watermark. Note • Pressing [Sample List] at the upper-right of the screen prints hidden text samples of various densities. Set the optimum contrast for hidden text and background referring to the print samples.
Page 136: Secure Watermark
Note • An optional package is required to use this feature. For more information, contact our Customer Support Center. • This feature is only available for any Fuji Xerox manufactured machine installed with secure watermark feature. Secure Watermark Control Secure Watermark Detection Set whether or not to detect a copying restriction code embedded in a document.
Page 137 Common Settings Select [Decoding Passcode]. Select [Change Settings]. Select [Keyboard]. Enter a new passcode of 4 to 12 characters in [Re-enter Password], and select [Next]. Select [Keyboard]. Enter the same password in [Re- enter Password], and select [Save]. Note • To set no password, leave the password blank, and select [Save]. Custom Text Specify a digital code string to be embedded in a document.
Page 138: Image Log Control (Apeosport Series Models Only)
6 System Settings Text/Background Contrast Specify a level of hidden text/background contrast used for the Secure Watermark feature. You can select from contrast levels 1 to 9. Set the text/background contrast after checking the samples by selecting [Print Sample List]. Important •...
Page 139: Print Universal Unique Id (Apeosport Series Models Only)
Common Settings Assurance Level Sets the log transfer assurance level to [Low] or [High]. Auto Transfer Sets whether or not to automatically transfer image logs to a log management server. The options available are [Off], [When Job Is Running], and [Select Timing]. Transfer Timing Sets when to transfer image logs to a log management server.
Page 140 6 System Settings Scan to Fax Allows you to use the Fax feature on the machine. Scan to Fax Server Allows you to use the Server Fax feature on the machine. Auto Job Promotion You can select whether to allow other jobs that can be started to automatically bypass the job, if the machine is unable to start an operation for any reason, (for example, running out of paper in a tray when starting copying or printing).
Page 141 Common Settings Paper size group A/B series (8 x 13”) A/B series Original position Size/Orientation 5.5 x 8.5 5.5 x 8.5 7.25 x 10.5 8 x 10 8 x 10 8.5 x 11 8.5 x 11 8.5 x 13 8.5 x 14 11 x 17 Postcard Choukei 3...
Page 142 6 System Settings Paper size group A/B series (8 K/ 16 K) A/B series (8 x 13”/8 x 14”) Inch series Original position Size/Orientation 5.5 x 8.5 5.5 x 8.5 7.25 x 10.5 8 x 10 8 x 10 8.5 x 11 8.5 x 11 8.5 x 13 8.5 x 14...
Page 143 Common Settings Millimeters/Inches Select whether the unit of measure displayed on the screen is millimeters or inches. Keyboard Input Restriction Select whether to restrict the display of the virtual keyboard on the machine. To prevent characters being garbled when switched from one character set to another, you can restrict the input to ASCII characters only.
Page 144 6 System Settings Change the system administrator’s factory default passcode (x-admin). Register a new passcode of 7 characters or more (maximum 12 characters). Be careful not to register a passcode that can be easily assumed and not to store the registered passcode in a location that is easily accessible to other persons.
Page 145 Common Settings When you have forgotten the System Administrator user ID and a passcode when making the [Service Rep. Restricted Operation] set to [On]. Starting the use of the data encryption feature and changing the settings When data encryption is started or ended, or when the encryption key is changed, the machine must be restarted.
Page 146 6 System Settings Service Rep. Restricted Operation This feature protects the Security Kit settings from being altered by an outsider pretending to be our customer engineer. Select whether to permit our customer engineer to perform [Overwrite Hard Disk] and [Data Encryption] operations, and to change the [HTTP - SSL/ TLS], [System Administrator Login ID], [System Administrator’s Passcode], and [Maximum Login Attempts] settings.
Page 147: Copy Mode Settings
Copy Mode Settings Copy Mode Settings In [Copy Mode Settings], you can make settings relating to the copy feature. The following shows the reference section for each item. General Settings Tab - Features Allocation ................145 Preset Buttons........................... 146 Copy Defaults........................... 146 Copy Control ..........................
Page 148: Preset Buttons
6 System Settings Select [Features] or [Settings]. Select the feature to be displayed, and select [Save]. Repeat steps 3 to 5 as required. Press [Save]. Features The feature buttons in tabs other than the [General Settings] screen can be displayed on the [General Settings] screen.
Page 149 Copy Mode Settings Output Color Set the default value for [Output Color] in the [General Settings] screen. When [No Default] is selected, select the output color in the [General Settings] screen before making copies. Single Color Set the default value for [Output Color] > [More...] > [Single Color] in the [General Settings] screen.
Page 150 6 System Settings Background Suppression Set the default value for [Background Suppression] in the [Image Quality] screen. [Background Suppression] is valid when [Original Type] is set to [Photo & Text], [Text], or [Photo]. Color Balance - Yellow Set the default density levels for the [Color Balance] in the [Image Quality] screen. You can set density levels of yellow for each of the [Low Density], [Medium Density], and [High Density].
Page 151 Copy Mode Settings Image Shift - Side 1 Set the default value for [Side 1] of [Image Shift] in the [Layout Adjustment] screen. Image Shift - Side 2 Set the default value for [Side 2] of [Image Shift] in the [Layout Adjustment] screen. Image Rotation Set the default value for [Image Rotation] in the [Layout Adjustment] screen.
Page 152 6 System Settings Stamp Color Set the default value for [Color] displayed when [Stamp] is selected for [Annotation] in the [Output Format] screen. Date Position (Side 1) (Side 2) Set the default value for [Position] displayed when [Date] is selected for [Annotation] in the [Output Format] screen.
Page 153: Copy Control
Copy Mode Settings Note • Specify the tray that allows you to load paper in SEF (landscape) orientation. When creating a booklet using Booklet Creation, only the tray that is loaded with paper in SEF (landscape) orientation can be used. If you specify a tray that is loaded with paper in LEF (portrait) orientation instead, you need to change the settings in [Covers Tray] before starting a job.
Page 154 6 System Settings Fine-tune 100% You can fine-tune the magnification when copying at 100% (actual size). The set value is applied when [Reduce/Enlarge] or [Preset %] on the [Copy] screen is set to 100%. Set the value in the X/Y direction within the range 98 to 102% in 0.1% increments. Important •...
Page 155: Original Size Defaults
Copy Mode Settings Date Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, - Bottom Left, - Bottom Center, and - Bottom Right You can tune the position to print a date finely. Page Number Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, - Bottom Left, - Bottom Center, and - Bottom Right You can tune the position to print a page number finely.
Page 156: Annotation - Create Stamps
6 System Settings Annotation - Create Stamps Register text to be printed with [Stamp] under [Annotation]. You can enter up to 64 characters. For information about how to enter characters, "2 Product Overview" > "Entering Text" in the User Guide.
Page 157: Network Settings
Network Settings Network Settings In [Network Settings], set the type of interface through which the machine is connected to the client in [Port Settings], and the parameters required for communications in [Protocol Settings]. When using ApeosPort series models, also configure proxy and remote authentication server setting.
Page 158 6 System Settings Binary Select this when the communication protocol is in the binary format. Depending on the data, the print job may be completed faster than when Normal is selected. TBCP Select this to switch between the specific control codes when the communication protocols involve both ASCII and binary formats.
Page 159 The default value is 9100. Important • Do not use the numbers assigned to the other ports. SNMP Port Status Select [Enabled] to use SNMP, when you use any Fuji Xerox manufactured web applications to remote control the machine. FTP Client Port Status Select [Enabled] when you use Scan to PC feature using with FTP transmission.
Page 160: Protocol Settings
6 System Settings Note • You can not configure other Internet Service settings, if Internet Service port is disabled. Enable Internet Service port first and reboot the machine by selecting [Exit], and then configure other Internet Service settings. Port Number Select [Standard (80)] or [Enter Number].
Page 161 Network Settings 100BASE-TX (Full Duplex) Select this to set 100BASE-TX (Full Duplex) as the default value. TCP/IP - Get IP Address Allows you to set the method for obtaining the IP address. DHCP The address will automatically be set via DHCP. Data entered for IP address, subnet mask and gateway address will become invalid.
Page 162: Machine's E-Mail Address/Host Name
6 System Settings TCP/IP - IP Filter Select whether to limit the IP address used for receiving print data. Important • Remote Access is not available when enabling [TCP/IP - IP Filter]. Note • To set the permitted IP address for receiving print data, use CentreWare Internet Services. For details, refer to "Using CentreWare Internet Services"...
Page 163: Outgoing / Incoming E-Mail Settings
Network Settings Use Proxy Server Select whether to use a proxy server. Proxy Server Setup Select the proxy server specification from [Same Settings for All Protocols] and [Set for Each Protocols]. Addresses to Bypass Proxy Server ∗ Enter addresses not using the proxy server. You can use wildcards “ ”...
Page 164 6 System Settings POP3 Server Settings Set the POP3 server. In [POP3 Server Settings], you can set the following items. POP3 Server Setup Select from [By IP Address] or [By Server Name]. POP3 Server IP Address Enter an IP address if [By IP Address] has been selected for [POP3 Server Setup]. Note •...
Page 165: Remote Authentication Server/Directory Service (Apeosport Series Models Only)
Network Settings E-mail Send Authentication Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note • If [POP before SMTP] is selected, the POP3 settings must be set. SMTP AUTH Login Name Enter the user name for verification purpose at the SMTP server. Up to 64 single-byte characters are allowed.
Page 166 6 System Settings Primary Server IP Address Enter the primary server IP address using values from 0 to 255. You can set this item when [Primary Server Setup] is [By IP Address]. Note • 224.XXX.XXX.XXX, 255.XXX.XXX.XXX, and 127.XXX.XXX.XXX cannot be set. Primary Server Name Enter the name of the primary server.
Page 167 Network Settings Secondary Server IP Address Enter the secondary server IP address using values from 0 to 255. You can set this item when [Secondary Server Setup] is [By IP Address]. Note • 224.XXX.XXX.XXX, 255.XXX.XXX.XXX, and 127.XXX.XXX.XXX cannot be set. Secondary Server Name Enter the name of the secondary server.
Page 168 6 System Settings All levels below root entry - Searches from the root, including all levels below. Object Class of Search Target Enter the search target object class with up to 32 characters. Referral Specify whether or not to re-establish connection to another LDAP server if a currently connected LDAP server requests to do so.
Page 169: Pki Settings (Public Key Infrastructure)
Network Settings SMB Server Settings SMB Server Setup Select the server specification method from [By Domain name], [By Domain Name & IP Address], and [By Domain Name & Server Name]. According to the option you selected here, set [Server Domain Name], [Server IP Address], and [Server Name] for each of SMB servers 1 to 5.
Page 170: Other Settings
6 System Settings S/MIME Settings (ApeosPort series models) Configure the settings of S/MIME. Device Certificate - S/MIME Select a certificate to be linked. S/MIME Communication Select whether to enable or disable the S/MIME communication. Receive Untrusted E-mail If you select [Off], the machine does not receive the following e-mail: E-mail other than e-mail sent by S/MIME when [S/MIME Communication] is activated.
Page 171: Print Mode Settings
Print Mode Settings Print Mode Settings In [Print Mode Settings], you make settings relating to the printer feature. When using CentreWare Internet Services, more detailed settings are possible. For more details, refer to "Using CentreWare Internet Services" (P.211). The following shows the reference section for each item. Allocate Memory........................
Page 172 6 System Settings Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. Receiving Buffer - LPD Spool Does not use spooling. While LPD print processing is being carried out for one client, data cannot be received over the same interface from another client.
Page 173: Delete Form
Print Mode Settings Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. Receiving Buffer - Port 9100 Set the Port 9100 receiving buffer. Specify a value within the range from 64 to 1,024 KB in 32 KB increments. Delete Form You can delete registered ESC/P-K forms.
Page 174 6 System Settings Select Tray 5 (Bypass) Replaces with the paper in the Tray 5 (Bypass). Paper Type Mismatch Set the action to be taken when the paper type loaded in the paper tray does not match the paper type specified. Print Prints with the paper loaded in the tray.
Page 175 Print Mode Settings Banner Sheet Tray Set the paper tray used for banner sheets. Select from [Tray 1] to [Tray 4]. PostScript Default Color Set the default values for AdobePS and PDF color mode. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center.
Page 176: Scan/Fax Mode Settings
6 System Settings Scan/Fax Mode Settings Make settings relating to the scanner feature. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. When using CentreWare Internet Services, more detailed settings are possible. For more details, refer to "Using CentreWare Internet Services"...
Page 177 Scan/Fax Mode Settings File Format Set the default value for [File Format] in the [General Settings] screen. Thumbnail - Outgoing E-mail Set the default value for [Thumbnail] of [DocuWorks High Compression] in [Output Format] displayed in the [General Settings] screen when using the [E-mail] feature. Note •...
Page 178: Scan To Pc Defaults
6 System Settings Edge Erase - Top & Bottom Edges Set the default value for the amount of edges erased from the original in the top and bottom directions in [Edge Erase] in the [Layout Adjustment] screen. Specify a value from 0 to 50 mm in 1 mm increments.
Page 179: Reduce/Enlarge Presets
Scan/Fax Mode Settings A/B Series Size Select from 10 sizes of A and B series. Inch Size Select from 12 sizes of inch series. Others Select from other 13 sizes. Reduce/Enlarge Presets Set the magnifications shown in [Preset %] for [Reduce/Enlarge] in the [Layout Adjustment] screen.
Page 180 6 System Settings Shadow Suppression Level Set the show-through prevention level. This is valid when [Shadow Suppression] is set to [On]. Color Space Set whether to display the color space feature. When set to [Enabled], [Color Space] buttons appear in the [Image Quality] screen for [E- mail], [Scan to Mailbox], [Scan to PC], and [Job Template].
Page 181: E-Mail Settings
E-mail Settings E-mail Settings In [E-mail Settings], you can make settings relating to the e-mail features. Note • This feature does not appear for some models. An optional package is necessary. For information, contact our Customer Support Center. The following shows the reference section for each item. E-mail Control..........................
Page 182 6 System Settings Note • The job for printing error e-mail is displayed as error on the [Job Status] screen and a job history report even when the job has been complete successfully. Response to Read Receipts Set whether or not to respond when a read receipt (MDN) is requested. Does not respond.
Page 183 E-mail Settings Allow to edit From if Search failed Set whether to protect e-mail addresses from being changed under [From] on the [E-mail] tab when an authenticated user fails to retrieve an e-mail address from the LDAP server. E-mail Sending When Search Failed Set whether to disable [E-mail] when an authenticated user fails to retrieve an e-mail address from the LDAP server.
Page 184: Mailbox Settings
6 System Settings Mailbox Settings You can set for handling documents stored in mailboxes. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. On the [System Settings] screen, select [System Settings]. For the method of displaying the [System Settings] screen, refer to "System Settings Procedure"...
Page 185: Stored Document Settings
Stored Document Settings Stored Document Settings You can select whether to automatically delete documents stored on the machine. Set the document expiration date and the time of deletion. You can also set the stored document to be deleted by the types of document. Note •...
Page 186 6 System Settings Print Job Confirmation Screen Set whether to display a print confirmation screen, where you can change the number of print sets if the print settings are permitted to be modified. Minimum Passcode Length for Stored Job Set the minimum number of allowed passcode digits between 0 and 12 digits. A passcode is required when Secure Print or Private Charge Print documents are to be stored or printed.
Page 187: Job Flow Settings For Apeosport Series Models Only
Job Flow Settings for ApeosPort Series Models Only Job Flow Settings for ApeosPort Series Models Only [Job Flow Settings] allows you to configure a pool server. Leave the default settings unchanged because a pool server is not available for the machine.
Page 188: Web Applications Settings For Apeosport Series Models Only
It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, Remote Access Kit (optional) and any Fuji Xerox manufactured web applications (can be purchased separately) are required. For details, contact Customer Support Center.
Page 189: Configuring/Canceling The Auto Link Server
Web Applications Settings for ApeosPort Series Models Only Allows you to enter a user ID and password into [User ID] and [Password] respectively, which are used when the machine accesses the remote service. User ID Enter the User ID to access the remote service, with up to 128 characters. Important •...
Page 190: Setup Menu
6 System Settings Setup Menu In [Setup Menu], you can register or update mailboxes, job flows, and Address Book. Note • This feature does not appear for some models. An optional package is necessary. For more information, contact our Customer Support Center. The following shows the reference section for each item.
Page 191 Setup Menu Target Operation Set the operations to be restricted. Always (All Operations) A passcode entry is required when a mailbox is selected or a document in a mailbox is printed or deleted. Save (Write) A passcode entry is required when a mailbox is selected. Print/Delete (Read) A passcode entry is required when printing or deleting the document in the mailbox.
Page 192: Job Flow Sheets
6 System Settings Auto Start If you select the [Auto Start] check box, when a document is stored in the mailbox, the procedure registered in the job flow is automatically started. When the [Delete Mailbox] Button is Selected Selecting this button deletes the selected mailbox. Any documents stored in the mailbox are also deleted.
Page 193 Setup Menu When using ApeosPort series models Output Print Mail Fax Server Input Scanning Print Stored O: Available X: Not available : Available depending on System Administration mode settings Restrictions on Using Job Flow A job flow can be used by single or multiple users, or can be used by linking to a specific mailbox.
Page 194 6 System Settings Sheet Filtering Filters the job flow sheets displayed. Select the filtering conditions, then select [Save]. Note • The screen display depends on the user authentication feature settings. Owner Filters job flow sheets by owner type. Target (ApeosPort series models) Filters job flow sheets by target, such as scan jobs and external applications.
Page 195 Setup Menu Address Book The recipients can be specified from address book. The specified address appears in [Recipient Name/E-mail Address] in the [Send as E-mail] screen. New Recipient Specify a new address. Select the item you want to change, and select [Change Settings] to set.
Page 196 6 System Settings Resend Interval (Seconds) Set the transmission retry interval in the range of 30 to 300 seconds. Clear Field Deletes all information for the selected address. Keyboard Select one of [Recipient Name], [Server], [Save in], [User Name], and [Password] and press the button, to display an input screen.
Page 197: Job Flow Sheet Keywords
Setup Menu For detail information, refer to "Job Flow Sheets" (P.190). Print Makes print settings. When [On] is selected, you then configure print settings. Quantity Set the number of copies from 1 to 999, in 1 copy increments. Paper Supply Select the printing paper tray.
Page 198: Address Book
6 System Settings Address Book You can store frequently used addresses in Address Book. Select an address type from fax, e-mail and server (FTP/SMB). When an address is registered, you can search for it with [Address Book] screen. You can store a total of 500 addresses for e-mail and server (FTP/SMB). Note •...
Page 199 Setup Menu When selecting [E-mail] as the address type The following items appear. Address Type Custom Item 1 E-mail Address Custom Item 2 Recipient Name Custom Item 3 Last Name S/MIME Certificate (ApeosPort series models) First Name When selecting [Server] as the address type The following items appear.
Page 200 6 System Settings Custom Item 1 The attribute name set as [Custom Item 1 attribute name] is shown as the item name. You can input any information as an auxiliary item. Up to 20 characters can be used. This item is appropriate for information represented by a shorter character string, such as telephone number, employee number.
Page 201: Paper Tray Attributes
Setup Menu Forwarding via SMB Example: To save in the bbb directory under the aaa directory in a specified volume. aaa\bbb User Name When a user name is required to be input by the forwarding destination server, set the user name.
Page 202: System Administrator Settings
6 System Settings System Administrator Settings In [System Administrator Settings], you can set the system administrator ID and passcode. You are recommended to set the system administrator ID and passcode to prevent setting changes and ensure security. The following shows the reference section for each item. System Administrator Login ID....................200 System Administrator’s Passcode.....................200 Maximum Login Attempts......................201...
Page 203: Maximum Login Attempts
System Administrator Settings Select [System Administrator’s Passcode]. Select [Keyboard]. Enter a new passcode (4 to 12 digits) in [New Password/ Passcode], and select [Next]. Note • To set no passcode, leave the entry fields blank, and select [Save]. Repeat Steps 2 and 3 to reenter the same system administrator ID.
Page 204: Login Setup/Auditron Administration
6 System Settings Login Setup/Auditron Administration In [Login Setup/Auditron Administration], you can set different restrictions for each user to prevent unauthorized users from operating or accessing the machine, and can check the number of pages used by each user. When the Login Setup/Auditron Administration feature is enabled, each machine user must enter a user ID and passcode, thus providing administrative control and accounting for the machine.
Page 205 Login Setup/Auditron Administration User ID You can enter up to 32 characters for a user ID to use the machine. User Name Set a user name. You can enter up to 32 characters. For information about how to enter characters, refer to "2 Product Overview" > "Entering Text" in the User Guide.
Page 206: Account Details
6 System Settings Free Access The feature is not restricted. No Access to Copy/Fax/Scan/Print Service Disables the copy/scan/print feature. Black Only Only monochrome can be used. The item only appears when [Scan Service] is selected. Color Only Only color can be used. The item only appears when [Scan Service] is selected. Account Limit Set the maximum number of pages for copying, scanning, or printing.
Page 207: Reset User Accounts
Login Setup/Auditron Administration Reset User Accounts You can delete all registered information for all registered users in a single operation, or reset the auditron. It is also available to print contents for confirmation before resetting. Note • This item does not appear when [Network Access] or [Xerox Standard Accounting] is selected in "Login Setup/Auditron Mode"...
Page 208: Charge / Private Print Settings
6 System Settings User ID Characters If required, you can change the indication "UserID" on the [System Administrator Login] screen that appears when the <Log In/Out> button on the control panel is pressed to another name such as “User Name” or “Number”. The alias can be set to 1 to 15 characters. Note •...
Page 209 Login Setup/Auditron Administration PJL Receive Command Control Print jobs submitted by external equipment can be controlled by PJL commands. The settings for [Receive Control] described later are applied when either [Off] is selected or no PJL command is received. PJL Output Command Control Print jobs submitted by an external equipment can be controlled by PJL commands.
Page 210: Passcode Entry From Control Panel
6 System Settings Note • [Job without User ID] is changed to [Print Job] when you select as follows on CentreWare Internet Services: [Properties] > [Auditron Administration] > [Non-Account Print]. When [Job without User ID] is set to [Save in Charge Print] or [Cancel Job], the [Non-Account Print] check box on CentreWare Internet Services is cleared.
Page 211: Login Setup/Auditron Mode
Login Setup/Auditron Administration Login Setup/Auditron Mode Set whether the Auditron administration feature is enabled or not, and whether to request an authentication operation. Select [Login Setup/Auditron Mode]. Select any item. No user login setup/auditron administration is required to operate the machine. Note •...
Page 212 6 System Settings Remote Access (ApeosPort series models) Verifies a remote accounting server. Can be used to manage user information managed on a remote accounting server. User information cannot be registered on the machine. For information on the settings, refer to "Login Setup/Auditron Mode" (P.209). Important •...
Page 213: Using Centreware Internet Services
7 Using CentreWare Internet Services This chapter describes how to use CentreWare Internet Services. Installation of CentreWare Internet Services ..........212 Starting CentreWare Internet Services .............214 Setting Items Using CentreWare Internet Services ........215...
Page 214: Installation Of Centreware Internet Services
7 Using CentreWare Internet Services Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine as a printer and jobs, and altering configurations using a web browser in a TCP/IP environment. Refer to "CentreWare Internet Services Problems" (P.319) when any troubles occur during the configuration.
Page 215 Installation of CentreWare Internet Services Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
Page 216: Starting Centreware Internet Services
7 Using CentreWare Internet Services Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. Start a web browser. Enter the machine's IP address or the Internet address to the address box on the web browser, and press the <Enter>...
Page 217: Setting Items Using Centreware Internet Services
Setting Items Using CentreWare Internet Services Setting Items Using CentreWare Internet Services CentreWare Internet Services enable you to alter various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Port Status] of the [Properties] tab, if an item that you want to set is not displayed.
Page 218 7 Using CentreWare Internet Services User Details Setup Allows you to configure the information for authentication. Remote Authentication Server / Directory Service (ApeosPort series models) Allows you to configure the remote authentication server. The items that can be configured are as follows. - Authentication System Settings - Kerberos Server Settings - LDAP Server / Directory Service (ApeosPort series models)
Page 219 Setting Items Using CentreWare Internet Services Web Application Settings (ApeosPort series models) Allows you to configure the server to be connected when using the Web Applications. Audit Log (ApeosPort series models) Displays the audit log. The audit log is a record such as what operations were done by whom and when.
Page 221: Printer Environment Settings
8 Printer Environment Settings This chapter describes how to set up the printer’s operating environment. Print Features Overview ................220 Installation When Using USB Port ............223 Installation When Using TCP/IP (LPD/Port 9100) ........225 Installation When Using NetWare.............228 Installation When Using Microsoft Network (SMB) ........231 Installation When Using Internet Printing Protocol (IPP) ......233 Installation When Using EtherTalk............235...
Page 222: Print Features Overview
8 Printer Environment Settings Print Features Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.
Page 223 Print Features Overview • You can use the machine as a printer in a NDPS environment by using a Novell NDPS Gateway. When using in a NDPS environment, settings of the machine to be used under a NetWare print environment are required. Or, you need to enable LPD in advance and set it as a gateway destination in a Novell NDPS Gateway setup.
Page 224 8 Printer Environment Settings Supported Operating Systems Local Connection method Network connection connection Port Ether Port USB 2.0 Bonjour NetWare 9100 Talk TCP/ TCP/ IPX/ TCP/ TCP/ TCP/ Apple Protocol Bonjour BEUI Talk Windows 2000 Windows XP Windows Server 2003 Windows Vista UNIX *1,2,5...
Page 225: Installation When Using Usb Port
Installation When Using USB Port Installation When Using USB Port Preparations Prepare the following items to install the machine when using a USB interface. USB cable CD-ROM of the Driver CD Kit (provided with the machine) USB port Adobe PostScript 3 Kit (optional) - this is required only when using a Macintosh computer Installation Overview To connect the machine directly with a computer using a USB cable, the following...
Page 226: Centreware Internet Services Setting Items
8 Printer Environment Settings Configure other USB settings as necessary. For details, refer to "Using CentreWare Internet Services" (P.211) Select [Close] repeatedly until the [System Settings] screen is displayed. Select [Exit]. Restart the machine, and print a settings list to confirm that the USB port is enabled. For information on how to print a settings list, refer to "Print Report/List"...
Page 227: Installation When Using Tcp/Ip (Lpd/Port 9100)
Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) Preparations Prepare the following items to install the machine when using a TCP/IP (LPD/Port 9100) protocol. TCP/IP network environment CD-ROM of the Driver CD Kit (provided with the machine) Adobe PostScript 3 Kit (optional) - this is required only when using a Macintosh computer Installation Overview...
Page 228: Centreware Internet Services Setting Items
8 Printer Environment Settings Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
Page 229: Configuration On The Computer
Installation When Using TCP/IP (LPD/Port 9100) Maximum Number of Sessions Note • The Maximum Number of Sessions is set only when the LPD port is enabled. Print page buffer of the Port 9100 interface Configuration on the Computer The following describes the configuration procedure for the computer. In order to print from the machine, the computer needs to have a print driver installed.
Page 230: Installation When Using Netware
8 Printer Environment Settings Installation When Using NetWare Preparations Prepare the following items to install the machine when using a NetWare network. NetWare server TCP/IP or IPX/SPX network environment CD-ROM of the Driver CD Kit (provided with the machine) Installation Overview To connect the machine to a Netware network, the following configuration must be done: Configuration on the Machine...
Page 231 Installation When Using NetWare 5) Select [Enabled], then select [Save]. Select [Close] repeatedly until the [System Settings] screen is displayed. Select [Exit]. Restart the machine, print a settings list to confirm that the NetWare port is enabled, and check the NetWare device name and the network address. For information on how to print a settings list, refer to "Print Report/List"...
Page 232: Centreware Internet Services Setting Items
8 Printer Environment Settings CentreWare Internet Services Setting Items The items that can be configured using CentreWare Internet Services are as follows. For details on features provided by CentreWare Internet Services, click [Help] in this frame to see the help. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
Page 233: Installation When Using Microsoft Network (Smb)
Installation When Using Microsoft Network (SMB) Installation When Using Microsoft Network (SMB) Preparations Prepare the following items to use the machine when using a Microsoft Network (SMB). TCP/IP or NetBEUI network environment CD-ROM of the Driver CD Kit (provided with the machine) Installation Overview The machine can be connected to computers using Microsoft Networks (SMB).
Page 234: Centreware Internet Services Setting Items
8 Printer Environment Settings Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
Page 235: Installation When Using Internet Printing Protocol (Ipp)
Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) Preparations Prepare the following items to install the machine when using a Internet Printing Protocol (IPP). TCP/IP network environment CD-ROM of the Driver CD Kit (provided with the machine) Installation Overview The machine can be connected to computers using IPP.
Page 236: Centreware Internet Services Setting Items
8 Printer Environment Settings Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.
Page 237: Installation When Using Ethertalk
Installation When Using EtherTalk Installation When Using EtherTalk Preparations Prepare the following items to install the machine when using EtherTalk interface. EtherTalk network environment Adobe PostScript 3 Kit (optional) Installation Overview The machine can be connected to computers using an EtherTalk network. To use EtherTalk, the following configuration must be done: Configuration on the machine Setting EtherTalk on the machine.
Page 238: Centreware Internet Services Setting Items
8 Printer Environment Settings Restart the machine, and print the settings list to confirm that the EtherTalk port is enabled. For information on how to print a settings list, refer to "Print Report/List" (P.97). Configure other EtherTalk settings as necessary. Refer to "CentreWare Internet Services Setting Items" (P.236).
Page 239: 9 E-Mail Environment Settings
9 E-mail Environment Settings This chapter describes the configuration to use the E-mail features on the machine. Note • Some models do not support the features described in this chapter. An optional package is necessary. For more information, contact our Customer Support Center. E-mail Overview..................238 Preparations .....................239 Installation Procedure ................241...
Page 240: E-Mail Overview
9 E-mail Environment Settings E-mail Overview The machine is capable of sending and receiving e-mails. Note • Some models do not support this feature. An optional package is necessary. For more information, contact our Customer Support Center. The following features are available by sending and receiving e-mails. E-mail E-mail Printing Consumables Status Notice...
Page 241: Preparations
Preparations Preparations The following items must be set up to use the e-mail feature. Configuration on the Machine E-mail E-mail Consumables Item Description Completion Printing Status Notice via SMTP Notice POP3 The TCP/IP address for the TCP/IP machine. address TCP/IP is used for e-mail. Required when the network Subnet mask is divided into subnets.
Page 242 9 E-mail Environment Settings Configuration on the Server Information on server settings, contact your System Administrator. E-mail E-mail Consumables Item Description Completion Printing Status Notice via SMTP Notice POP3 When using the e-mail feature on the machine, an Machine e- e-mail account of the mail address machine must be registered...
Page 243: Installation Procedure
Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the E-mail feature on the machine. The following two steps are necessary to use the E-mail feature. Enabling port and setting TCP/IP Set the machine to be able to use TCP/IP. Configuring E-mail Environment Set the items for e-mail on the machine.
Page 244: Configuring E-Mail Environment
9 E-mail Environment Settings For information on how to set an IP address, refer to ""Protocol Settings" (P.158). Select [Close] repeatedly until the [System Settings] screen is displayed. Select [Exit]. After the machine is restarted, print out a settings list to confirm that the ports are enabled and TCP/IP is configured.
Page 245: Centreware Internet Services Setting Items
Installation Procedure Configure the e-mail transmission. For information on how to configure the e-mail transmission, refer to "SMTP Server Settings" (P.162). Configure the domain restriction as necessary. For information on how to configure the domain restriction, refer to "Domain Filter" (P.163). Set the S/MIME information.
Page 247: Scanner Environment Settings
10 Scanner Environment Settings This chapter describes the configuration to use the scan services on the machine. Note • Some models do not support the features described in this chapter. An optional package is necessary. For more information, contact our Customer Support Center. Scan Service Overview................246 Configuration of Scan to Mailbox..............247 Configuration of Network Scanning (Job Template Scanning) ....249...
Page 248: Scan Service Overview
10 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. Note • This feature does not appear for some models. An optional package is necessary. For details, contact our Customer Support Center. Scanning capabilities on the machine allows you to use the following features: E-mail Scan to Mailbox Network Scanning (Job Template Scanning)
Page 249: Configuration Of Scan To Mailbox
When using Network Scanner Utility2 (Scan Driver and Mailbox Viewer2) provided by Fuji Xerox, enable a salutation port and configure an IP address. When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator, enable a WebDAV port and an Internet Services (HTTP) port, and configure an IP address.
Page 250 4) Select [Port Status] and select [Change Settings]. 5) Select [Enabled] then select [Save]. 6) Select [Close] repeatedly until the [Network Settings] screen is displayed. When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator 1) Select [Network Settings].
Page 251: Configuration Of Network Scanning (Job Template Scanning)
Configuration of Network Scanning (Job Template Scanning) Configuration of Network Scanning (Job Template Scanning) Preparations The following environment is required to use the job template scanning function on the machine. Note • To use SMB forwarding, your computer must have one of the following operating systems that supports folder sharing.
Page 252: Configuring The Snmp Port
10 Scanner Environment Settings 3) Select [SNMP] and then select [Change Settings]. 4) Select [Port Status] and select [Change Settings]. 5) Select [Enabled] then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] in the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] in the [Internet Services - Port Status] screen as above.
Page 253: Configuration Of Scan To Pc
Configuration of Scan to PC Configuration of Scan to PC Preparations Prepare the following to use the Scan to PC feature. Using with FTP When using with FTP transmission, one of the following FTP servers and an account to FTP servers (login name and password) are required. Microsoft Windows Server 2003 or Microsoft Windows Vista FTP service of Microsoft Internet Information Server 6.0 Microsoft Windows 2000 Server, Microsoft Windows 2000 Professional, or Microsoft...
Page 254: Enabling Port And Setting Tcp/Ip
10 Scanner Environment Settings Enabling Port and Setting TCP/IP In order to use Scan to PC, enable a port (SMB or FTP client) and set the IP address. The procedure for setting the machine is as follows. Note • The configuration can also be performed using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services"...
Page 255: Configuration Of The Job Flow
Configuration of the Job Flow Configuration of the Job Flow Installation Overview This section describes the configuration procedure to use the job flow scanning on the machine. The following is the procedure to use the job flow scanning. Enabling Port and Setting TCP/IP Enable the SOAP, Internet Services (HTTP), and SNMP ports, and then set an IP address on the machine.
Page 256: Configuring The Snmp Port
10 Scanner Environment Settings 2) Select [Port Status] and select [Change Settings]. 3) Select [Enabled] then select [Save]. 4) Select [Close] repeatedly until the [Port Settings] screen is displayed. 5) Enable the Internet Services (HTTP) port as above. 6) Select [Close] repeatedly until the [Network Settings] screen is displayed. Set an IP address.
Page 257: 11 Using The Server Fax Service
11 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Server Fax Overview ................256 Preparations .....................257 Installation Procedure ................258...
Page 258: Server Fax Overview
11 Using the Server Fax Service Server Fax Overview If your machine supports the scan feature, installing the Server Fax Kit (optional) allows you to use the fax feature of a Server Fax server. With this Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
Page 259: Preparations
Preparations Preparations The following describes the necessary conditions to use Server Fax on the machine. System Requirements for the Machine Scanner Kit needs to be installed on the machine. Server Fax Kit needs to be installed on the machine. The machine needs to be connected to a network and needs to support TCP/IP communication.
Page 260: Installation Procedure
11 Using the Server Fax Service Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following is the procedure to use the Server Fax feature. Enabling the port and setting TCP/IP Enable the port which are to be used for the Server Fax feature, and set an IP address of the machine.
Page 261 Installation Procedure Note • When [FTP] or [SMB] is selected, faxes will be sent to the destination specified under [File Destination]. When [SMTP] is selected, faxes will be sent to the destination specified in the E-mail settings. For details on this setting, refer to CentreWare Internet Services help. When [FTP] or [SMB] is selected Set the repository server that is to be used for the Server Fax feature.
Page 263: 12 Security
12 Security This chapter describes the configuration to utilize the security services on the machine. Security Service Overview................262 Configuration of HTTP Communication Encryption ........264 Configuration of E-mail Encryption/Digital Signature........266 Configuration of Scan File Signature (PDF/DocuWorks Signature) for Only ApeosPort Series Models .................273...
Page 264: Security Service Overview
12 Security Security Service Overview Communication Security Service The communication data between the machine and computers on a network can be encrypted. For information on how to encrypt data, refer to the CentreWare Internet Services online help. Encryption of the HTTP Communication from a Client to the Machine (SSL/TLS Server) The SOAP port, Internet Services (HTTP) port, IPP port, and WebDAV port use the HTTP server of the machine.
Page 265: Scan File Security Services
Security Service Overview Scan File Security Services Encryption/Digital Signature of PDF/DocuWorks Documents (ApeosPort Series Models Only) PDF and DocuWorks documents can be encrypted and protected by password. Digital signatures are also available for PDF and DocuWorks documents. For information on how to encrypt PDF and DocuWorks documents, refer to "4 Scan" > "General Settings"...
Page 266: Configuration Of Http Communication Encryption
12 Security Configuration of HTTP Communication Encryption Installation Overview The following is the procedure for HTTP Communication Encryption. Configuration on the Machine Configure a certificate to the machine. No certificate is imported on the machine in the default settings. Import certificates for a SSL server as needed. The following is the methods to set a certificate.
Page 267 Configuration of HTTP Communication Encryption Start CentreWare Internet Services. For information on how to start CentreWare Internet Services, refer to Starting CentreWare Internet Services (P.214). Generate a certificate. 1) Click the [Properties] tab. 2) Click [+] on the left of [PKI Settings] to display the items in the folder. 3) Click [SSL/TLS Settings].
Page 268: Configuration Of E-Mail Encryption/Digital Signature
12 Security Configuration of E-mail Encryption/Digital Signature Installation Overview The following is the procedure for E-mail Encryption/Digital Signature. Configuration on the Machine Configure a certificate to the machine. No certificate is imported on the machine in the default settings. Configuration on a Computer Prepare a certificate that is suitable for E-mail Encryption/Digital Signature.
Page 269: Configuration On A Computer
Configuration of E-mail Encryption/Digital Signature 5) Click the [Certificate Details] button. 6) Click the [Use this Certificate] button. 7) Click [Reboot Machine]. The machine will reboot and the setting values will be reflected. 8) Refresh the web browser. Enable [S/MIME Communication]. 1) Click [+] on the left of [PKI Settings] to display the items in the folder.
Page 270 12 Security Sending e-mail with S/MIME digital signature from the machine to a computer No settings are required on a recipient computer. Sending S/MIME encrypted e-mail by e-mail printing from a computer to the machine It is necessary to register a S/MIME certificate of the machine on the computer. There are two methods to set a S/MIME certificate of the machine to the computer: Sending e-mail with S/MIME digital signature from the machine to the computer To send e-mail with a S/MIME digital signature from the machine, configure to attach...
Page 271: Configuration Of Scan File Signature (Pdf/Docuworks Signature) For Only Apeosport Series Models
Configuration of Scan File Signature (PDF/DocuWorks Signature) for Only ApeosPort Series Models Configuration of Scan File Signature (PDF/DocuWorks Signature) for Only ApeosPort Series Models Installation Overview Use the following procedure to affix a signature (PDF signature/DocuWorks signature) to a scanned document to send as a PDF or DocuWorks document. Configuration on the Machine Register a certificate to the machine.
Page 272 12 Security 7) Click the [Import] button. When a screen to enter the user name and passcode appears, enter the System Administrator user ID and passcode into [User Name] and [Password], and then click [OK]. Note • The default user ID is "11111" and the default passcode is "x-admin". 8) Refresh the web browser.
Page 273: Authentication And Auditron Administration
13 Authentication and Auditron Administration The machine has the Authentication feature that allows you to restrict the use of features and the Auditron Administration feature that allows you to keep track of how often each feature was used. Overview of Authentication ...............272 Authentication for Job Flow Sheets and Mailboxes ........275 Overview of Auditron Administration............282...
Page 274: Overview Of Authentication
13 Authentication and Auditron Administration Overview of Authentication This section is an overview of the Authentication feature used with the machine. Users Controlled by Authentication The following explains the types of users controlled with the Authentication feature. Users are classified into the following four categories. The machine restricts user operations according to the categories.
Page 275: Features Controlled By Authentication
CentreWare Internet Services. Important • When setting the user information or account information for another ApeosPort-II C7500/ C6500/C5400 or DocuCentre-II C7500/C6500/C5400, it is recommended to use the Cloning feature of the CentreWare Internet Services.
Page 276 13 Authentication and Auditron Administration Scan The E-mail, Scan to Mailbox, and Scan to PC features are restricted. When the E-mail, Scan to Mailbox, or Scan to PC service is registered in a stored program, the use of the stored program is also restricted. Mailbox Even if the Login Setup/Auditron Administration feature is not used for the copy, scan, or print service, authentication is required for the mailbox operations when the...
Page 277: Authentication For Job Flow Sheets And Mailboxes
Authentication for Job Flow Sheets and Mailboxes Authentication for Job Flow Sheets and Mailboxes This section describes job flow sheet and mailbox restrictions that are applied when the Authentication feature is enabled. Job Flow Sheet Types The following four types of job flow sheets are available for the machine. Important •...
Page 278 13 Authentication and Auditron Administration The available operations for job flow sheets are different depending on whether the Authentication feature is enabled or disabled. When the Authentication Feature is not Enabled When the Authentication feature is not enabled, the relations between users and job flows are as follows.
Page 279 Authentication for Job Flow Sheets and Mailboxes When the Authentication Feature is Enabled When the Authentication feature is enabled, the relations between users and job flows are as follows. The same operations can be permitted on the [Mailbox] and [Job Flow Sheets] screens. For information on the Authentication feature, refer to "Login Setup/Auditron Mode"...
Page 280: Types Of Mailboxes
13 Authentication and Auditron Administration Types of Mailboxes The following three types of mailboxes can be used with the machine. General Shared Mailbox This is a mailbox created by a general user when the Authentication feature is not enabled. When the Authentication feature is not enabled, this mailbox is shared and its settings can be changed by any user.
Page 281 Authentication for Job Flow Sheets and Mailboxes * The following operations are not authenticated: - Document retrieval using a scan driver or Mailbox Viewer2. Important • If job flow sheets, which are no longer available for use due to a change in the authentication status, are linked to mailboxes, they cannot be edited or copied, but still can be used.
Page 282: Linking Job Flow Sheets To Mailboxes
13 Authentication and Auditron Administration When [Check User Details] under [Network Access] is set to [Off (Keep logon records)] Unauthenticated System Users Authenticated Users Administrators Mailbox (General Users) operation General Admin Personal General Admin Personal Personal General Admin Personal shared shared shared shared...
Page 283 Authentication for Job Flow Sheets and Mailboxes Mailbox General Users System Administrators General Admin Personal General Admin Personal Flow shared shared shared shared Admin shared Personal When the Authentication Feature is Enabled When the Authentication feature is enabled, the relations between users and mailboxes are as follows.
Page 284: Overview Of Auditron Administration
For information on the user information settings, account information settings, and how to create a report, refer to CentreWare Internet Services. Important • When setting the user information or account information for another ApeosPort-II C7500/ C6500/C5400 or DocuCentre-II C7500/C6500/C5400, it is recommended to use the Cloning...
Page 285: Manageable Features And Services
Overview of Auditron Administration Manageable Features and Services This section describes features and services that can be managed with the Auditron Administration feature. The features and corresponding services that can be managed vary depending on the type of authentication: local machine authentication, network authentication, remote authentication, or Xerox Standard Accounting.
Page 286 13 Authentication and Auditron Administration Authentica- Restrictions on Use tion Corresponding Per-user Service Usage Count Feature Account Limit User ID restrictions Scan Service Report/List *1 This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 You can select features available for each user.
Page 287 Overview of Auditron Administration Authentica- Restrictions on Use tion Corresponding Per-user Service Usage Count Feature Account Limit User ID restrictions Charge Print, Private Charge Print Scan Service Report/List *1 This column shows whether authentication is required for each service. "O" indicates that authentication is required. *2 You can select features available for each user.
Page 288 13 Authentication and Auditron Administration Users for which Authent- Services (Jobs) Auditron Managed Items ication Collected Charge Store Documents Print required Print Documents Required Authenticated Pages/sheets user Private Store Documents Required/ Charge Print required Print Documents Required Authenticated Pages/sheets user E-mail Printing Unauthenticat Pages/sheets...
Page 289: 14 Problem Solving
14 Problem Solving This chapter describes troubles that may occur with the machine and their solutions. Troubleshooting ..................288 Machine Trouble ..................289 Image Quality Trouble ................294 Trouble during Copying ................299 Trouble during Printing ................303 Trouble during Scanning................306 Network-related Problems ................312 Error Code ....................323 Paper Jams....................366 Document Jams..................395 Stapler Faults....................398...
Page 290: Troubleshooting
14 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.289). properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
Page 291: Machine Trouble
Machine Trouble Machine Trouble Before you determine that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the power switched on? Switch the power on. not powered on. Refer to "2 Product Overview" > "Power On / Off"...
Page 292 14 Problem Solving Symptom Cause Remedy The <Online> Is the interface cable Turn the power switch off, unplug the indicator does connected? power cord from the power outlet, and not light even check the interface cable connection. though you Refer to "2 Product Overview" > "Interface instructed the Cables"...
Page 293 Machine Trouble Symptom Cause Remedy Unable to copy Is the document glass or the Clean the document glass and the with the specified document cover dirty? document cover. size. Refer to "Cleaning the Document Cover and Document Glass" (P.63). Is the document a Place the document on the document transparent type such as a glass, and then place a white sheet over...
Page 294 14 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.27). wrinkled. Is the paper tray inserted Firmly push in the paper tray as far as correctly? possible to insert it correctly.
Page 295 Machine Trouble Symptom Cause Remedy An error Check the positions of the Adjust the paper guides to the correct message paper guides of the Tray 5 positions. appears after (Bypass). Refer to "Loading Paper in the Tray 5 paper is loaded (Bypass)"...
Page 296: Image Quality Trouble
14 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the similar symptom in the following table to prescribe the remedy. If the image quality is not improved even after prescribed the relevant remedy, contact our Customer Support Center.
Page 297 Image Quality Trouble Symptom Cause Remedy The copy is Is the document loaded Load the document correctly. misaligned or correctly? Refer to "3 Copy" > "Copying Procedure" in skewed. the User Guide. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper"...
Page 298 14 Problem Solving Symptom Cause Remedy Printing is faint. The paper is damp. Replace the paper with new one. (smudged, Refer to "Loading Paper" (P.27). unclear) The drum cartridge has Replace the drum cartridge with a new deteriorated or is damaged. one.
Page 299 Image Quality Trouble Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with new one. smudges when Refer to "Loading Paper" (P.27). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not Refer to "Loading Paper" (P.27). fused.
Page 300 14 Problem Solving Symptom Cause Remedy The output is When the Tray 5 (Bypass) is Load correct paper into the Tray 5 entirely faint. used, the size and type of (Bypass). the loaded paper are Refer to "Loading Paper in the Tray 5 (Bypass)" different from the settings (P.29).
Page 301: Trouble During Copying
Trouble during Copying Trouble during Copying This section describes how to solve copy problems. Unable to Copy Follow the procedure below if you cannot copy documents. The document is not Cause The document is too small. correctly fed from the document feeder.
Page 302 14 Problem Solving Cause The document is colored, rough, or a blueprint. Action The paper's background color is copied. Adjust the copy density or image quality, or specify for [Background Suppression]. Cause The document is glossy printing paper. Action Glossy printing paper easily sticks to the document glass, and shadows are sometimes copied and reproduced as dirt.
Page 303 Trouble during Copying The copy has a stripe Cause The document enlargement ratio is too large. pattern. Action Output may have stripes depending on the enlargement ratio. Adjust the ratio to remove the stripes. "3 Copy" > "Copy (or "General Settings") > "Reduce/ Refer to Enlarge (Making Enlarged/Reduced Copies)"...
Page 304 14 Problem Solving Cause The document is a non-standard size. Action Specify the document size. "3 Copy" > "Layout Adjustment" > "Original Size Refer to (Specifying the Scan Size for the Document)" in the User Guide Cause The document is folded. Action Unfold and correctly place the document.
Page 305: Trouble During Printing
Trouble during Printing Trouble during Printing This section describes how to solve print problems. Unable to Print Follow the procedure below if you cannot print a document. Data remains in the printer Cause The machine is not powered on. icon. Action Turn the machine's power switch on.
Page 306: The Print Result Is Not What Was Expected
14 Problem Solving Cause No paper for the specified paper size. Action Set the specified size paper. Refer to "Loading Paper" (P.27). Cause Printing is interrupted by a copy operation. Action Cancel the interrupting operation. Cause An error occurred on the machine. Action Check the error details.
Page 307 Trouble during Printing The printing is not offset. Cause The machine does not have the offset feature. Action For offset output, the Offset Catch Tray or the Finisher must be attached. Printing is slow. Cause [High Resolution] has been selected for [Print Mode]. Action When image data, such as a photo, is printed with the high image quality, the print speed becomes slow.
Page 308: Trouble During Scanning
14 Problem Solving Trouble during Scanning This section describes how to solve scanning problems. Note • Scan features are not available for some models. An optional package is necessary. For more information, contact our Customer Support Center. Unable to Scan with the Machine Follow the procedure below if you cannot scan with the machine.
Page 309: Unable To Send A Scanned Document Over The Network (Ftp/Smb)
Trouble during Scanning Cause The network cable is disconnected from the machine. Action Connect the network cable to the machine. "2 Product Overview" > "Interface Cables" in the User Refer to Guide Cause The Salutation port is not enabled on the machine. Action Enable the Salutation port.
Page 310 14 Problem Solving Cause When using SMB, the shared name is not correctly specified. Action Correctly specify the shared name. Cause When using SMB (UNC Format), the save destination is not correctly specified. Action Correctly specify the save destination. Cause The login name is not entered correctly. Action Correctly enter the login name.
Page 311: Unable To Send E-Mail
Trouble during Scanning Unable to Send E-mail Follow the procedure below if you cannot send a scanned document using the e-mail feature. A Transmission Report - Cause Unable to transmit due to an error. Undelivered is output. Action Check the [Transmission Results] in the Transmission Report - Undelivered.
Page 312 14 Problem Solving Cause The setting for [Original Type] is inappropriate for the document. Action Select an image quality type appropriate for the document. "4 Scan" < "Image Quality" < "Original Type Refer to (Selecting the Document Type)" in the User Guide Part of the image is Cause The document is pasted or folded.
Page 313 Trouble during Scanning Cause Image is saved with high compression. Action Select a lower compression output file format. "4 Scan" > "Output Format" > "Image Compression Refer to (Specifying an Image Compression Ratio When Scanning)" in the User Guide The image is coarse. Cause [Black] is selected for [Scanning Color].
Page 314: Network-Related Problems
14 Problem Solving Network-related Problems This section describes how to solve network related problems. When using SMB The possible causes, check points, and remedies for problems when using SMB are as follows. When you cannot communicate with the printer Cause Check point Remedy The computer and the...
Page 315: When Using Netware
Network-related Problems Cause Check point Remedy Number of connections to the Confirm if the machine is Wait for a while and retry machine exceeded the processing simultaneous printing. maximum connections requests (print requests, allowed. status queries, etc.) from multiple computers. (A write error dialog should be displayed to indicate that no more remote computers can...
Page 316 14 Problem Solving Cause Check point Remedy A problem occurred on the Use NWADMIN on the Replace the faulty network network between the computer to confirm if the cable installed between the computer and the machine. machine object can be computer and the machine.
Page 317 Network-related Problems Cause Check point Remedy The slave file server is not Use PCONSOLE from a Use PCONSOLE from a configured. ([Bindery computer to confirm if the computer to register the Service] mode) slave file server is registered slave file server and to [Service NetWare Server] propagate the configuration on the print server indicated...
Page 318 14 Problem Solving Cause Check point Remedy The context is not set. Print out [System Settings Set the context. List] to confirm if the context is specified. Connected to a different Use NWADMIN from a Use Driver CD Kit CD-ROM printer object.
Page 319: When Using Tcp/Ip
Network-related Problems When no notification is received The possible causes, check points and remedies when no notification is received on the computer which instructed a print job are as follows. When the printing problems are not notified Cause Check point Remedy The user is not listed on the Use PCONSOLE on the...
Page 320: When Using Ethertalk
14 Problem Solving Cause Check point Remedy The machine is not set to the Confirm the transport Select the transport protocol transport protocol which protocol selected on the which matches the matches the protocol on the machine. computer's protocol. computer. The data format the machine Set not to output <Ctrl>-D.
Page 321: Centreware Internet Services Problems
Network-related Problems Cause Check point Remedy The printer cannot be If the printer is turned on Turn the printer on after browsed from clients. before it is connected to a connecting to the network. If network, clients may not be the printer is activated while able to identify the printer disconnected from the...
Page 322: E-Mail Features Problems
14 Problem Solving Symptom Remedy Clicking the [Apply] button Has a correct password been supplied? causes the browser to display The entries for Password and Confirm Password do not “The server has returned match. Enter the correct password. ineffective or unrecognizable Restart the machine.
Page 323: Internet/Intranet Connection Problems
Network-related Problems Internet/Intranet Connection Problems The possible causes, check points, and remedies for problems when connecting to the Internet or intranet. When connection to the Internet/Intranet fails Cause Remedy The authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
Page 324 14 Problem Solving Cause Remedy An error occurs that is not When an error occurs while a background processing is displayed on the control running, no massage appears on the control panel. Display panel. the [Job Status] screen, or print the job history report to confirm the result.
Page 325: Error Code
Error Code Error Code This section explains error codes. If an error caused printing to end abnormally, or a malfunction occurred in the machine, then an error message code (∗∗∗-∗∗∗) is displayed. Refer to the following table for error codes to rectify problems. Important •...
Page 326 14 Problem Solving Category Error Code Cause and Remedy C P S M O 003-754 [Cause] An error occurred in the document feeder. [Remedy] Execute the job again. 003-755 003-757 [Cause] The mixed sized document was to be scanned with high resolution using the 2-sided feature.
Page 327 Error Code Category Error Code Cause and Remedy C P S M O 012-211 O [Cause] Finisher malfunction [Remedy] Turn the machine off and on. If the error persists, contact our 012-212 Customer Support Center. 012-213 012-214 012-215 012-216 012-217 012-218 012-219 012-221...
Page 328 14 Problem Solving Category Error Code Cause and Remedy C P S M O 012-255 O [Cause] Finisher malfunction [Remedy] Turn the machine off and on. If the error persists, contact our 012-260 Customer Support Center. 012-261 012-263 012-264 012-265 012-266 012-270 012-271...
Page 329 Error Code Category Error Code Cause and Remedy C P S M O 016-450 O [Cause] The host name already exists. [Remedy] Change the host name. Refer to "Machine’s E-mail Address/Host Name" (P.160). 016-454 O [Cause] Unable to retrieve the IP address from DNS. [Remedy] Check the DNS configuration and IP address retrieve setting.
Page 330 14 Problem Solving Category Error Code Cause and Remedy C P S M O 016-507 O [Cause] Failed to forward the image log to the server using the Image Log Control feature. [Remedy] Either set the machine's image log forwarding rule on the server, or set [Auto Transfer] to [Off] under [Forward Image Log].
Page 331 Error Code Category Error Code Cause and Remedy C P S M O 016-526 [Cause] LDAP server SSL authentication error. The server name does not match the certificate. [Remedy] Set the same LDAP server address to the machine and to the SSL certificate of the LDAP server.
Page 332 14 Problem Solving Category Error Code Cause and Remedy C P S M O 016-577 [Cause] Unable to connect to the FTP service of the destination server. [Remedy] Take one of the following actions: Check if the FTP service of the server is activated. Check if the FTP port number of the server is correctly registered on the machine.
Page 333 Error Code Category Error Code Cause and Remedy C P S M O 016-585 [Cause] The machine failed to transfer data using [FTP] of the [Scan to PC] feature because file deletion was not successful on the FTP server after connection. [Remedy] Check the access privilege to the FTP server.
Page 334 14 Problem Solving Category Error Code Cause and Remedy C P S M O 016-597 [Cause] The transfer processing using [FTP] of the [Scan to PC] feature was cancelled after connection to the FTP server, because the same file or folder name existed. [Remedy] Make sure that the multiple machines are not accessing the same folder on the server, then try again.
Page 335 Error Code Category Error Code Cause and Remedy C P S M O 016-705 [Cause] One of the following may be the cause: 1) You have specified the mailbox registry for the scanned document to the machine. However, optional Scanner Kit is not installed.
Page 336 14 Problem Solving Category Error Code Cause and Remedy C P S M O 016-713 O [Cause] The input passcode does not agree with the passcode set to the mailbox. [Remedy] Input the correct passcode. 016-714 O [Cause] The specified mailbox does not exist. {Remedy] Create a new mailbox or specify an existing mailbox.
Page 337 Error Code Category Error Code Cause and Remedy C P S M O 016-726 [Cause] Unable to automatically select a printer language even though the print mode is set to [Auto]. Probable causes are as follows: 1. PostScript data was sent with no Adobe PostScript 3 Kit (optional) installed.
Page 338 14 Problem Solving Category Error Code Cause and Remedy C P S M O 016-740 [Cause] Booklet printing was specified when using PostScript (optional), but the specified paper tray is unavailable for booklet printing. [Remedy] Change the paper tray setting appropriately to booklet printing, and try to print again 016-746 [Cause]...
Page 339 Error Code Category Error Code Cause and Remedy C P S M O 016-751 [Cause] 1. During the PDF Bridge processing, one of the following occurred: a syntax or parameter error occurred; an undefined command was used; and a PDF file was damaged.
Page 340 14 Problem Solving Category Error Code Cause and Remedy C P S M O 016-764 [Cause] Unable to connect to the SMTP server. [Remedy] Contact the SMTP server administrator. 016-765 [Cause] Unable to send the e-mail because the hard disk on the SMTP server is full.
Page 341 Error Code Category Error Code Cause and Remedy C P S M O 016-779 [Cause] An error occurred during scanned image conversion processing. [Remedy] Retry scanning. If using large-size paper such as A3 with [Scan Resolution] set to 600dpi, specify [Scan Resolution] to 400dpi or less in [Scan Options].
Page 342 14 Problem Solving Category Error Code Cause and Remedy C P S M O 018-502 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, the login to the server was failed because the computers permitted to log in were limited. [Remedy] Check the property information for the specified user, and check if the server sets the login limit for computers.
Page 343 Error Code Category Error Code Cause and Remedy C P S M O 018-543 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, logging in to the SMB server failed because one of the following problems occurred on the shared name of the SMB server.
Page 344 14 Problem Solving Category Error Code Cause and Remedy C P S M O 018-706 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "6" (compare true) for Address Book query. [Remedy] The desired result has been achieved.
Page 345 Error Code Category Error Code Cause and Remedy C P S M O 018-717 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "17" (undefined type) for Address Book query. [Remedy] The LDAP server has an Attribute problem. Have the network administrator check the LDAP server status.
Page 346 14 Problem Solving Category Error Code Cause and Remedy C P S M O 018-736 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "36" (alias dereferencing problem) for Address Book query. [Remedy] The LDAP server has a Name problem.
Page 347 Error Code Category Error Code Cause and Remedy C P S M O 018-764 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "64" (naming violation) for Address Book query. [Remedy] The LDAP server has an Update problem. Have the network administrator check the LDAP server status.
Page 348 14 Problem Solving Category Error Code Cause and Remedy C P S M O 018-781 [Cause] LDAP server protocol error caused by the Address Book operation. Connection to the server cannot be established for Address Book query. [Remedy] Take one of the following actions: Check the network cable connection.
Page 349 Error Code Category Error Code Cause and Remedy C P S M O 018-790 [Cause] LDAP server protocol error caused by the Address Book operation. The server returned RFC2251 Result Message No "90" (no memory) for Address Book query. [Remedy] Have the network administrator check the LDAP server status. 018-791 [Cause] LDAP server protocol error caused by the Address Book...
Page 350 14 Problem Solving Category Error Code Cause and Remedy C P S M O 024-747 [Cause] Incompatible print parameters are used. The combination of the specified features such as Document Size, Paper Size, Paper Tray, 2 sided print, and Output Tray is incompatible. [Remedy] Check the print data, and try to print again.
Page 351 Error Code Category Error Code Cause and Remedy C P S M O 027-513 [Cause] The machine failed to transfer data using [SMB] of the [Scan to PC] feature because access to the SMB server was not permitted. When the server is Macintosh, a folder with the same name as the specified file name may exist on the server.
Page 352 14 Problem Solving Category Error Code Cause and Remedy C P S M O 027-516 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, the SMB server could not be found. [Remedy] Take one of the following actions, and try again: Check the following to see if the destination SMB server and the machine are set up properly for network communications:...
Page 353 Error Code Category Error Code Cause and Remedy C P S M O 027-519 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, an error occurred because the save location or file name specified for the scanned image had a problem. The specified save location does not exist on the server.
Page 354 14 Problem Solving Category Error Code Cause and Remedy C P S M O 027-523 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, a lock folder could not be created on the SMB server due to the following reason: The specified lock folder already exists.
Page 355 Error Code Category Error Code Cause and Remedy C P S M O 027-530 [Cause] During the transfer using [SMB] of the [Scan to PC] feature, a file could not be saved because [Cancel Job] had been selected for [File Name Conflict]. [Remedy] Select any option other than [Cancel Job] for [File Name Conflict].
Page 356 14 Problem Solving Category Error Code Cause and Remedy C P S M O 027-548 O [Cause] SMB protocol error. An invalid character was detected in the specified user name. [Remedy] The user name on the server needs to be set without using unauthorized characters by the network administrator.
Page 357 Error Code Category Error Code Cause and Remedy C P S M O 027-586 O [Cause] SMB protocol error. The password has expired. [Remedy] Obtain a valid password from the system administrator. 027-587 O [Cause] SMB protocol error. The password must be changed. [Remedy] Log in to Windows, and change the password.
Page 358 14 Problem Solving Category Error Code Cause and Remedy C P S M O 027-711 [Cause] No S/MIME certificate was obtained from the received e-mail. [Remedy] Import the sender's S/MIME certificate to the machine, or attach an S/MIME certificate to S/MIME signature mail sent from the sender.
Page 359 Error Code Category Error Code Cause and Remedy C P S M O 027-725 O [Cause] A job operation failed using an application interface. [Remedy] Check whether the application linked (ApeosWare Flow Service) operates correctly. When it is operating correctly, check the log.
Page 360 14 Problem Solving Category Error Code Cause and Remedy C P S M O 027-750 O [Cause] Attempted to give a fax/print/iFax command to the scan document. [Remedy] Fax/print/iFax features are unavailable for scan documents. Set the job flow correctly. 027-751 O [Cause] An error occurred during job flow processing.
Page 361 Error Code Category Error Code Cause and Remedy C P S M O 027-762 O [Cause] An on-demand print job is sent to the machine using the remote access feature, however, the specified job ticket is invalid: Abnormal change to the job ticket due to the machine software failure.
Page 362 14 Problem Solving Category Error Code Cause and Remedy C P S M O 027-778 O [Cause] The destination SMTP server does not support the SMTP- AUTH system. [Remedy] Check with your network administrator about the authentication type supported by the SMTP server. The machine supports the following authentication types: PLAIN (plain text) authentication, LOGIN (BASE64) authentication, and CRAM-MD5 (challenge-response).
Page 363 Error Code Category Error Code Cause and Remedy C P S M O 065-219 O [Cause] The document feeder is defective. [Remedy] Contact our Customer Support Center. 065-220 071-210 O [Cause] Tray 1 malfunction [Remedy] Contact our Customer Support Center. Trays other than the Tray 1 can be used.
Page 364 14 Problem Solving Category Error Code Cause and Remedy C P S M O 078-282 O [Cause] Tray 5 (bypass) malfunction [Remedy] Power-cycle the mahine. If the machine is not improved by 078-283 performing the relevant remedy, contact our Customer Supprt Center.
Page 365 Error Code Category Error Code Cause and Remedy C P S M O 116-748 [Cause] There is no plot data in the HP-GL/2 print data. [Remedy] Check the print data. 116-749 [Cause] The job was cancelled because the specified font does not exist.
Page 366 14 Problem Solving Category Error Code Cause and Remedy C P S M O 124-708 O [Cause] The output destination was changed to the center tray. One of the following may be the cause: 1) Paper of different size from the specified size is loaded for 2-sided copying.
Page 367: Other Errors
Error Code Other Errors Remedies are described for situations in which the following messages are displayed. Category Error Cause and Remedy Message C P S M O A fault has O O O O O [Cause] An error occurred. occurred. [Remedy] Turn off the power, wait until the touch screen goes dark, and Switch off the then turn on power again.
Page 368: Paper Jams
Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fuser or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Fuji Xerox representative.
Page 369: Paper Jams In The Trays 1 To 2
Paper Jams Paper Jams in the Trays 1 to 2 The following describes how to clear paper jams in the Trays 1 to 2. Pull out the tray where the paper jam occurred. Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam...
Page 370: Paper Jams In The Tray 4
14 Problem Solving Paper Jams in the Tray 4 The following describes how to clear paper jams in the Tray 4. Pull out the Tray 4. Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position.
Page 371: Paper Jams In The Tray 6 (Hcf (A4 1 Tray))
Paper Jams Remove all paper loaded in the Tray 5 (bypass). Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note • If paper is torn, check for any torn pieces of paper inside the machine.
Page 372 14 Problem Solving Paper Jams in the Tray 6 Top Cover Gently move the Tray 6 to the left until it stops by gripping the handle on the top left side of the Tray 6. Open the Tray 6 top cover. Remove the jammed paper.
Page 373: Paper Jams In The Transfer Module
Paper Jams Paper Jams in the Transfer Module The following describes how to clear paper jams in the transfer module. Make sure that the machine has stopped before opening the front cover. Turn the green lever 2 at the center of the transfer module to the right until it is in the horizontal position and then pull the transfer module...
Page 374: Paper Jams In The Bottom Left Cover
14 Problem Solving Insert the transfer module completely and turn the green lever 2 to the left. Note • If you cannot turn the lever, pull the transfer module to the middle and insert it again. Close the front cover. Note •...
Page 375: Paper Jams In The Bottom Right Cover
Paper Jams Note • A message will be displayed and the machine will not operate if the bottom left cover is even slightly open. If the Tray 6 (HCF (A4 1 Tray)) is installed, push the tray in gently until it comes to a stop.
Page 376: Paper Jams In The Output Tray
14 Problem Solving Paper Jams in the Output Tray Following describes how to clear paper jams in the output tray. Remove jammed paper from the output tray. Note • If paper is torn, check for any torn pieces of paper inside the machine.
Page 377: Paper Jams At The Lever 1D And The Wheel 1C
Paper Jams Move the lever 1a to the right. Remove the jammed paper. Return the lever 1a to the original position. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 378: Paper Jams At The Levers 1A And 1B
14 Problem Solving Return the lever 1d and 6 to the original position. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 379: Paper Jams At The Lever 2A
Paper Jams Gently pull out the paper to remove. Return the levers 1b and 1a to the original positions. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 380: Paper Jams At The Lever 2A (Using The Knob 2C)
14 Problem Solving Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the lever 2a to the original position. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 381: Paper Jams At The Lever 2B
Paper Jams Gently pull out the paper to remove. Return the lever 2a to the original position. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 382: Paper Jams At The Lever 3
14 Problem Solving Move the lever 2b to the right. Turn the knob 2c to the direction indicated by the arrow, and then remove the jammed paper. Gently pull out the paper to remove. Return the lever 2b to the original position.
Page 383: Paper Jams At The Lever 5
Paper Jams Remove the jammed paper. Return the lever 3 to the original position. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 384: Paper Jams At The Lever 4B (For The C-Finisher With Booklet Maker)
14 Problem Solving Pull out the unit 4. Turn the knob 4a to the left and remove the jammed paper. Return the unit 4 to the original position. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 385: Paper Jams At The Booklet Tray (For The C-Finisher With Booklet Maker)
Paper Jams Pull out the unit 4. Remove all jammed paper that comes out from the left upper side and inside the unit. Return the unit 4 to the original position. Return the lever 4b to the original position. Close the front cover of the finisher. Note •...
Page 386: Paper Jams In The Booklet Finisher D2
14 Problem Solving Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper jams in the Booklet Finisher D2 The following describes how to clear paper jams in the finisher when the Booklet Finisher D2 (optional) is installed.
Page 387: Paper Jams At The Lever 1A And The Knob 1C
Paper Jams Push the cover [1e] until it clicks into place and the close it. Note • A message will be displayed and the machine will not operate if the cover is even slightly open. Paper Jams at the Lever 1a and the Knob 1c Make sure that the machine has stopped before opening the left cover of the finisher.
Page 388: Paper Jams At The Lever 1B
14 Problem Solving Move the lever 1d upwards and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the lever 1d to the original position. Close the finisher left cover. Note •...
Page 389: Paper Jams At The Lever 3B And 3D
Paper Jams Paper Jams at the Lever 3b and 3d Make sure that the machine has stopped before opening the right cover of the finisher. Move the levers 3b and 3d, and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine.
Page 390: Paper Jams At The Lever 3E And The Knob 3C
14 Problem Solving Paper Jams at the Lever 3e and the Knob 3c Make sure that the machine has stopped before opening the right cover of the finisher. Move the levers 3e and turn the knob 3c to the right. Remove the jammed paper.
Page 391: Paper Jams At The Lever 4B And The Knob 3A
Paper Jams Return the lever 3g to the original position. Close the finisher right cover. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at the Lever 4b and the Knob 3a Make sure that the machine has stopped before opening the right cover of the finisher.
Page 392: Paper Jams At The Lever 2A And The Knob 3A When D2 Folder Unit Is Installed
14 Problem Solving Paper Jams at the Lever 2a and the Knob 3a when D2 Folder Unit is Installed Make sure that the machine has stopped before opening the right cover of the finisher. Move the lever 2a and turn the knob 3a to the left.
Page 393: Paper Jams At The Knob 2C, The Levers 2E/2F And The Tri-Fold Output Tray 2D When D2 Folder Unit Is Installed
Paper Jams Return the lever 2b to the original position. Close the finisher right cover. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at the Knob 2c, the Levers 2e/2f and the Tri-fold Output Tray 2d when D2 Folder Unit is Installed Make sure that the machine has stopped before opening the right...
Page 394: Paper Jams At The Tri-Fold Tray 2D And The Lever 2G When D2 Folder Unit Is Installed
14 Problem Solving Paper Jams at the Tri-fold Tray 2d and the Lever 2g when D2 Folder Unit is Installed Make sure that the machine has stopped before opening the right cover of the finisher. Pull out the tri-fold output tray 2d, swing the lever 2g, and remove the jammed paper.
Page 395: Paper Jams At The Output Tray
Paper Jams Turn the knob 4a to the left to remove all the jammed paper from the left side of the unit 4. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the unit 4 to the original position.
Page 396 14 Problem Solving Turn the knob 4a to the right to remove the jammed paper at the booklet output tray. Note • If paper is torn, check for any torn pieces of paper inside the machine. Close the finisher right cover. Note •...
Page 397: Document Jams
Document Jams Document Jams If a document jams in the document feeder, the machine stops, and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then load the document again on the document feeder. This section describes how to clear document jams at the following locations: Document Jams at the Covers ....................
Page 398 14 Problem Solving When the inside of the left cover is indicated, remove the jammed document. Close the top cover of the inner cover until it clicks into place. Close the left cover of the document feeder until it clicks into place. If the document cannot be found, pick up the document feeder slowly, and remove the document if it is there, then close the document feeder.
Page 399 Document Jams Gently return the belt to the original position. Return the document cover to the original position. Make sure that the document is not torn, wrinkled or folded, and load the document again following the instructions displayed on the screen. Note •...
Page 400: Stapler Faults
14 Problem Solving Stapler Faults The following describes stapler troubles when the finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Page 401: Staple Jams In The Staple Cartridge For C-Finisher Or C-Finisher With Booklet Maker
Stapler Faults Staple Jams in the Staple Cartridge for C-Finisher or C-Finisher with Booklet Maker The following describes how to clear staple jams in the staple cartridge when the C- Finisher (optional) or the C-Finisher with Booklet Maker (optional) is installed. The following example shows how to clear paper jams in the C-Finisher with Booklet Maker.
Page 402: Staple Jams In The Booklet Staple Cartridge For The C-Finisher With Booklet Maker Or Booklet Finisher D2
14 Problem Solving Pull up the metal part of the staple cartridge shown in the figure. Remove the jammed staples (1), and return the metal part pulled up in step 5 to the original position (2). Insert the staple cartridge while gripping the orange lever until it clicks into place.
Page 403 Stapler Faults Make sure that the machine has stopped before opening the front cover of the finisher. Press the levers R2 and R3 to the right, and pull out the unit. Hold the tabs of the staple cartridge, and then lift to remove it. Remove the jammed staples as shown in the figure.
Page 404: Staple Jams In The Staple Cartridge For The Booklet Finisher D2
14 Problem Solving Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. If the staples cannot be removed after carrying out the above procedures, contact our Customer Support Center.
Page 405 Stapler Faults Open the unit as shown in the figure and remove the jammed staple. Push the removed unit back to the original position. Close the right cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 406: Staple Cartridge Taken Off From Unit For The Booklet Finisher D2
14 Problem Solving Staple Cartridge Taken Off from Unit for the Booklet Finisher D2 The following describes how to set the staple cartridge to its unit when it has been attached incorrectly or taken off from its unit accidentally. CAUTION Be careful when you try to remove jammed stapler needle.
Page 407 Staple Cartridge Taken Off from Unit for the Booklet Finisher D2 Tear the outside staples along the line as shown in the figure. Important • Be careful when removing jammed staples to avoid hurting your fingers. Push the staple cartridge in the unit.
Page 408: Solving Curled Output For The Booklet Finisher D2
14 Problem Solving Solving Curled Output for the Booklet Finisher D2 You can correct the curling of the output by pressing the De-curl button. The De-curl button functions both in suspension and in operation if the power of the machine is on. Note •...
Page 409 Solving Curled Output for the Booklet Finisher D2 Mode and function of <De-curl> button The following describes the mode and function of <De-curl> button. De-curl button Functions Indicator Mode < > AUTO Performs curling correction automatically. The curling correction is automatically performed according to the paper size or output orientation.
Page 411: 15 Appendix
15 Appendix This chapter contains information on the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications....................410 Printable Area ...................420 Internal Fonts....................421 Optional Components ................423 ESC/P-K Emulation ..................425 PDF Direct Print..................439 PCL Emulation..................441 HP-GL2 Emulation..................445 Notes and Restrictions................459...
Page 412: Specifications
Paper Tray 1 to 4 : 64 - 176 g/m Paper Tray 5 (Bypass): 64 - 280 g/m Important • The use of paper recommended by Fuji Xerox is suggested. Copying may not be performed correctly depending on the conditions.
Page 413 Specifications Continuous copy speed <ApeosPort-II C7500, DocuCentre-II C7500> Paper Tray 1 - 4 : Continuous 1 sided copy/same magnification Important [Monochrome] [Color] • The speed may be B5 , A4 : 75 sheets/minute 50 sheets/minute reduced due to image B5, A4 : 54 sheets/minute 36 sheets/minute quality adjustment.
Page 414 15 Appendix Continuous copy speed <ApeosPort-II C5400, DocuCentre-II C5400> Paper Tray 1 - 4 : Continuous 1 sided copy/same magnification Important [Monochrome] [Color] • The speed may be B5 , A4 : 55 sheets/minute 40 sheets/minute reduced due to image B5, A4 : 40 sheets/minute 29 sheets/minute quality adjustment.
Page 415 Specifications Weight 246 kg (excluding paper and 255 kg (when the Full Size Color UI is installed on the left side) options) 258 kg (when the Full Size Color UI is installed on the right side) Important • The weight is with a new toner cartridge without any paper. Width 1,574 ×...
Page 416 15 Appendix Scan Feature Specifications Type Color scanner Scan Size The maximum size is 297×432 mm (A3, 11×17") for both sheets and books. 600 × 600 dpi, 400 × 400 dpi, 300 × 300 dpi, 200 × 200 dpi Scan Resolution Scan gradation 10-bit input / 8-bit output for each RGB color Scanning speed...
Page 417 (2 sided : 50 - 128 g/m Number of originals held 250 sheets Important • When using 80 g/m paper Scanning speed <ApeosPort-II C7500/C6500, DocuCentre-II C7500/C6500> Monochrome : 80 sheets/minute A4 1-sided) : 80 sheets/minute A4 2-sided) Color : 50 sheets/minute (A4...
Page 418 15 Appendix Staple Maximum stapled sheets: 50 sheets (90g/m or less) Paper size : Maximum: A3, 11 x 17", Minimum: B5 Stapling position : 1 place (front/back, angled stapling), 2 places (parallel stapling) Important • When using 80 g/m paper Size suitable for punching : A3, 11 ×...
Page 419 Specifications Center binding/folding Maximum number of sheets: center binding: 15 sheets (90 g/m or less) center folding : 5 sheets Paper size:Maximum: 13 × 18", Minimum: A4 Paper type: center binding: 64 - 90 g /m center folding : 64 - 105 g /m Width 921 ×...
Page 420 15 Appendix Punching Size suitable for punching : Maximum: A3, 11×17" : Minimum: B5 (2 holes), A4 (4 holes) Number of punching holes : 2 or 4, 3 (optional) Paper type : 64 - 200 g/m Center binding/folding Maximum number of sheets: center binding: 15 sheets center folding : 5 sheets Important •...
Page 421 Specifications Width 1,574 × Depth 817 mm (when the bypass tray is extended Space requirements (when connected to the completely) Width1,574 × Depth 781 mm (when the Full Size Color UI is main unit) installed on the left side, and the bypass tray is extended completely) Width1,664 ×...
Page 422: Printable Area
15 Appendix Printable Area The area on paper that can be printed is as follows. Standard Printable Area The standard printable area is an area on paper excluding the 4 mm margins on all four edges of paper. For 13 x 18" (320 mm width), the printable area is an area on paper excluding the 3.5 mm left and right margins.
Page 423: Internal Fonts
Internal Fonts Internal Fonts The following fonts are available as standard. Refer to the manual in the PostScript Driver Library CD-ROM for the PostScript fonts. Stroke fonts • European Stroke fonts (for PCL5 and HP-GL/2) Outline Euro- ESC/P-K Roman fonts pean Sans Serif Arial...
Page 424 15 Appendix Japa- Heisei Mincho W3 Heisei Gothic W5 nese PCL5 Muyngio Graphic Gothic Kungso R- Gothic Saemmul Muyngio T-Myungio Gothic T-Gothic R- Gothic TR-Gothic Graphic T-Graphic Kungso T-Kungso Saemmul T-Saemmul PCL5 ShuSong PCL5 ShuSong ESC/P-K...
Page 425: Optional Components
Optional Components Optional Components The following are the principal options available. To purchase these options, contact our Customer Support Center. Product Name Description Offset Catch Tray This unit allows to eject paper with an offset. C-Finisher Staples or hole-punches output. C-Finisher with Booklet Staples or hole-punches output.
Page 426 15 Appendix Product Name Description Preview Image Kit Allows you to preview images stored in the Mailbox. You can rotate and enlarge the previewed images as necessary. Secure Watermark Kit Allows you to manage security by embedding information in documents to restrict duplication. *1:DocuCentre series models only *2: ApeosPort series models only Note...
Page 427: Esc/P-K Emulation
ESC/P-K Emulation ESC/P-K Emulation This section explains how to use ESC/P-K emulation. Emulation The following describes the printer language emulations available on this machine. Print data follows certain rules (grammars). These rules (grammars) are called printer languages. This machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to obtain the print results similar to that of other printers.
Page 428: Fonts
15 Appendix Fonts This section explains the fonts used for emulation. Available fonts Available fonts are the followings: Roman Sans serif User-defined Characters On this machine, you can use user-defined characters. User-defined characters can be stored only in memory. Therefore, they are erased when the machine is switched off. When the HDD Extension Kit (optional) is added to the machine, user-defined characters can be stored on the hard disk, and are not erased even when the machine is switched off.
Page 429: Esc/P-K Emulation Settings
ESC/P-K Emulation Barcodes In the ESC/P-K mode, you can use barcodes. The barcodes that can be used are as follows. JAN code CODE39 CODABAR Industrial 2 of 5 Interleaved 2 of 5 Forms You can use ESC/P-K to register forms on the machine. Up to 64 forms can be registered.
Page 430 15 Appendix Item Setting Item Value Number Document size Sets the client-created document size. [99] (Default) : Paper [100] : Continuous form paper (10 x 12) [101] : Continuous form paper (10 x 11) [102] : Continuous form paper (15 x 12) [103] : Continuous form paper (15 x 11) : A3...
Page 431: Extended Settings
ESC/P-K Emulation Extended Settings Item Setting Item Value Number Paper position Sets the paper position. [0] (Default) : Without cut sheet feeder (left) : With cut sheet feeder (center) Note • When a continuous form paper is selected for [Original Size], [Paper Position] cannot be set.
Page 432 15 Appendix Item Setting Item Value Number Tray 5 Prints from Tray 5 (Bypass), after instructing to print and then operating confirmation the machine to start printing. [0] (Default) : Off : On Grid lines Sets the method for printing 2-byte grid lines. The options are as follows. [0] (Default) : Image : Font...
Page 433 ESC/P-K Emulation Item Setting Item Value Number ESCP switch Sets the Text Quality mode to high quality or draft. (Text quality) [0] (Default) : High Quality : Draft Important • Since the [Text Quality], [Reduced Characters], [Character Code Table], [Page Length], and [1-inch Perforation Skip] features select the default values, their settings will not be affected when the an extended command is received.
Page 434 15 Appendix Item Setting Item Value Number Form overlay Important • This feature is not available on the machine. Constantly performs Form Overlay by selecting a form name (No. 01-64) registered on the machine. [0] (Default) : Off [1-64] : No. 1 - No. 64 Important •...
Page 435: Magnification Table
ESC/P-K Emulation Magnification Table Preset % Document Paper Size 11 x 17 8.5 x 14 8.5 x 13 8.5 x 11 Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17 Long edge...
Page 436 15 Appendix Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17 8.5 x 14 8.5 x 13 8.5 x 11 Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 437 ESC/P-K Emulation Fit to Cut Sheet Document Paper Size 11 x 17 8.5 x 14 8.5 x 13 8.5 x 11 Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17 Long edge...
Page 438 15 Appendix Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17/ 8.5 x 14 8.5 x 13 8.5 x 11 Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 439: Paper Size And Number Of Printable Characters
ESC/P-K Emulation Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17 8.5 x 14 8.5 x 13 8.5 x 11 When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
Page 440 15 Appendix Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17 8.5 x 14 8.5 x 13 8.5 x 11 Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
Page 441: Pdf Direct Print
This section explains the setting items for the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the driver CD kit CD-ROM.
Page 442 : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. This item appears only when the optional Adobe PostScript 3 Note •...
Page 443: Pcl Emulation
PCL Emulation PCL Emulation The following table shows the emulation parameters and their values for PCL emulation. For information on how to change parameter values, refer to "Print Mode" (P.91) Parameter Item No. Value Paper Tray 0 (Default): Auto 1: Tray 1 2: Tray 2 3: Tray 3 4: Tray 4...
Page 444 15 Appendix Parameter Item No. Value 2 Side Print 0 (Default): Off 1: On Sets whether to enable double-sided printing. Default Font 0: CG Times 41: Times New Bold 1: CG Times Italic 42: Times New Bold Italic 2: CG Times Bold 43: Symbol 3: CG Times Bold Italic 44: Wingdings...
Page 445 PCL Emulation Parameter Item No. Value Symbol Set 0 (Default): Roman 8 18: Microsoft Publishing 1: ISO 8859-1 Latin 1 19: Math 8 2: ISO 8859-2 Latin 2 20: PS Math 3: ISO 8859-9 Latin 5 21: Pi Font 4: ISO 8859-10 Latin 6 22: Legal 5: PC-8 23: ISO 4 United Kingdom...
Page 446 15 Appendix Parameter Item No. Value Default Custom 2100 (Default short-edge value): 210.0 mm Paper Size (Short edge) 2970 (Default long-edge value): 297.0 mm 0 to 9999: 0 to 999.9 mm (Long edge) Specifies the default custom paper size.
Page 447: Hp-Gl2 Emulation
HP-GL2 Emulation HP-GL2 Emulation This section explains how to operate the HP-GL mode menu and the settings that can be made with it. HP-GL Settings List Items that can be set using the HP-GL mode menu are explained in two groups: basic settings and advanced settings.
Page 448 15 Appendix Color Mode 1 (Default): Color 2: Grayscale 3: Monochrome Sets the color mode. Advanced Settings Auto Layout 0 (Default): ON 1: OFF Selects whether aligning the position of the document and the paper is to be done automatically or not. Active Palette 0 (Default): Command 1: Panel...
Page 449 HP-GL2 Emulation Horizontal 0 (Default): Does not move the hard clip area. Position 1 to 500: -250 to +250mm Adjustment Moves the hard clip area horizontally. -1 to -250 mm for setting numbers 1 +1 to +250 mm for setting numbers 251 Print Quantity 0 (Default): Protocol Setup...
Page 450 15 Appendix Active Area 0 (Default): Auto Determining 1: PS Command 2: IW 3: IP 4: Adapted When auto-scaling is in use, this sets the method for obtaining the active coordinate area. [Auto]...Determines any of the methods listed below: PS, IW, IP, or Adapted.
Page 451: Hard Clip Area
HP-GL2 Emulation Emulation Item 0 (Default): HP750C 1: FX4036 Pen Width 800-815 0 to 255 (Default): 3): 0 to 25.5 mm (No. 0-No.15) Sets the width of the pen (thickness of the line). Width units are 0.1 mm. Can be set in steps of 0.1 mm. Line End Shape 850-865 0 (Default): Cut...
Page 452: Printable Area
15 Appendix (16798, 11876) (16442, 11520) Standard Hard Clip Area Paper Hard Clip Ares Paper Size (0, 0) Standard origin (0, 0) Paper origin Printable Area The printable area in the HP-GL mode is as follows. Paper Size and Printable Area Paper Length Coordinate Value (1/7200 inch) (1/7200 inch)
Page 453 HP-GL2 Emulation Width Top-right X, Top-right Y Short-side Height Long-side Actual Paper Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Length Coordinate Value (1/7200 inch) (1/7200 inch) Paper X Axis Y Axis Margin Printable Area Top-right Edge Margin size Bottom Bottom Long...
Page 454: Auto Layout
15 Appendix Auto Layout This section explains Auto Layout. 1. What is Auto Layout? Auto Layout is a function that evaluates document size based on the HP-GL data entered from the host system and enlarges/reduces it in line with the paper size to be plotted so that the plotted data is laid out in the center of the paper.
Page 455 HP-GL2 Emulation The area specified by the very last IW command in the data becomes the active coordinate area. If there are no IW commands in the data, the active coordinate area is determined by Adapted. The area that encompasses all the areas specified by IP commands in the data becomes the active coordinate area.
Page 456 15 Appendix If it is a Paper Size Set the document size from the obtained ACA and the origin point setting. The document size can be selected from A-size papers (6 sizes: A0, A1, A2, A3, A4 or A5). 4. How to Determine Document Size The document size is determined by comparing the hard clip area for each paper size, based on the ACA obtained in the scaling mode, paper margins, and area determination mode.
Page 457 HP-GL2 Emulation 3) The value set in paper margins (10 mm = 400 plotter units) is subtracted from the ACA obtained in The ACA obtained in is -8074,-5613,80740,5613. 4) As the ACA obtained in exceeds the A4 size and is A3 size, the document size is determined to be A3.
Page 458 15 Appendix Supplementary Notes To activate scaling, turn the scaling setting to ON on the operation panel. If it is OFF, it is plotted at the same scale (100%). If the Document Size is Auto and the Scaling Mode is Paper Size The hard clip setting is inactive.
Page 459 HP-GL2 Emulation If the Printer is Not Equipped with hard disk(s) When Auto Layout is used, print data is stored in layout memory. The default layout memory is set at 100kbyte. Consequently, when print data exceeding 100kbyte is received, a printer error occurs. If this happens, change the Auto Layout memory capacity on the operation panel.
Page 460 15 Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Active Coordinate Area determined by Paper Size entered data Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...
Page 461: Notes And Restrictions
Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine When the Print Results Differ from the Settings As in the following cases, insufficient memory for the print page buffer may cause print results to be different from what was expected from the settings.
Page 462: Notes And Restrictions In The Interrupt Mode
15 Appendix The meter on the [Billing Meter] screen calculates the number of printed pages correctly regardless of the [Multiple-up] setting. Addresses Registered on Job Flows When an abbreviated number or address registered on Address Book has been used for a job flow creation on the machine, any number of address change on Address Book will not be reflected to the job flow.
Page 463: Notes And Restrictions When Connecting With Internet Service Provider
Notes and Restrictions [Promote Job]. When priority printing is instructed during interruption, the next priority printing is disabled until the instructed print job is completed. Notes and Restrictions when Connecting with Internet Service Provider This section describes notes and restrictions on features relating e-mail that accesses with a Internet service provider (ISP).
Page 464: Notes And Restrictions For Using Smb
15 Appendix Encryption communication (SSL) : not supported Note • IMAP4 is not supported. IP address settings The machine does not support a global IP address. Make sure to use the machine under circumstances using IP masquerade. Operating with fixed address Register the machine's IP address to a rooter or a server managing IP addresses for control servers.
Page 465 Notes and Restrictions Adjust the receiving buffer [SMB (Spool)] size according to usage. When the receiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machine may not be able to receive the data. Configuration on a Computer IP addresses are managed throughout the system as a whole.
Page 466: Notes And Restrictions For Using Tcp/Ip
15 Appendix When the machine is off-line. If a computer instructs a print job while the machine is off-line, the machine will not receive the data and a write error dialog will be displayed on the computer. Environment for Printing through SMB When using Windows 2000, Windows XP or Windows Server 2003, if [Unicode Support] is enabled, no printing is available on the SMB environment.
Page 467: Notes And Restrictions For Using Ethertalk
Notes and Restrictions When [lpd (Spool)] is set to [Hard Disk] All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back When [lpd (Spool)] is set to [Off] All print data spooled in the machine receiving buffer, including the data which is...
Page 468: Notes And Restrictions For Using Bonjour
15 Appendix <Rules for changing printer name> Printer names are changed according to the following rules: Names of 31 characters or less Add a number to the end of the printer name. If the same printer name with the number added has still existed on the network, increase the added number by 1. Names of 32 characters Change the last character of the printer name to a number.
Page 469: Notes And Restrictions For Using Scanner Features
Notes and Restrictions Notes and Restrictions for Using Scanner Features The following are the notes and restrictions for using the scanner features. Refer to the Readme contained in the CentreWare Utilities CD-ROM for the notes and restrictions on Network Scan Driver and Mailbox Viewer2. Retrieving Documents from Mailbox When [Delete/Save Documents] is set to [Save], the same document can be accessed by multiple clients.
Page 470: Notes And Restrictions When Connecting To Internet Or Intranet
15 Appendix Notes and Restrictions when Connecting to Internet or Intranet The following are the notes and restrictions when connecting to the Internet or intranet. Internet/Intranet Connection Depending on the web server, server application, proxy server and firewall, connection to the Internet or intranet may not be able to be established. To connect to the Internet or intranet using a third-party server application, proxy, or firewall, the following requirements must be satisfied: Supporting Windows2000, Windows XP, or Windows Server 2003...
Page 471: Index
Index Index Numerics Authentication System (System Settings) ..163 Auto Clear (System Settings) ......122 100BASE-TX ............. 221 Auto Clear Alert Tone (System Settings) ... 125 10BASE-T ............221 Auto Display of Login Screen 2 Sided Copying (System Settings) ....148 (System Settings) ..........
Page 472 Calibration (System Settings) ......130 Custom Space (System Settings) ..... 175 Cancel ..............73 canceling the auto jump destination ....187 Center Erase/Binding Erase (System Settings) .148 Date (System Settings) ........121 Center Erase/Binding Erase (System Settings) Date Format (System Settings) ......133 ................176 Date Position (System Settings) ......
Page 473 Index First Name (System Settings) ......197 Fonts List ............. 99 Edge Erase - Left & Right Edges Force Watermark - Client Print (System Settings) ........148, 176 (System Settings) ..........134 Edge Erase - Top & Bottom Edge Force Watermark - Copy Job (System Settings) (System Settings) ..........
Page 474 Image Log Transfer (System Settings) ....136 Image Quality (System Settings) .......129 image quality problems ........294 Kerberos Server 1 through 5 (System Settings) 163 Image Rotation (System Settings) .....149 Keyboard Input Restriction (System Settings) ... 141 Image Rotation Direction (System Settings) ..149 Image Shift - Side 1 (System Settings) ....149 Image Shift - Side 2 (System Settings) ....149 label paper ............
Page 475 Index manageable features and services ....283 Original Type - Auto (System Settings) ..... 147 Max No. of Pages for Split Send Original Type - Lightweight Originals (System Settings) ..........180 (System Settings) ..........152 Maximum Address Entries (System Settings) ... 179 Original Type (System Settings) ....
Page 476 Photo & Text/Printed Original (System Settings) ..........152 Photo Image Quality (System Settings) .....130 Read Status (MDN) (System Settings) ....180 Photo Reproduction Level (System Settings) ..130 Realm Name (System Settings) ......164 PJL Output Command Control (System Settings) Receive Control (System Settings) ....207 ................207 Receiving Buffer - EtherTalk (System Settings) PJL Receive Command Control...
Page 477 Index Scan Mode Settings .......... 100 SMTP Server Settings (System Settings) ..162 Scan Mode Settings (System Settings) .... 174 SNMP port ..........249, 253 scan resolution .......... 410, 414 SOAP port ............253 Scan Resolution (System Settings) ....175 Software Download (System Settings) ....
Page 478 Text/Background Contrast (System Settings) ..133 Thumbnail - Outgoing E-mail (System Settings) ................175 warm-up time ............. 410 Thumbnail - Scan to PC ........175 waste toner bottle .......... 42, 45 TIFF Format (System Settings) ......178 Web Applications Settings (System Settings) ... 186 TIFF Logical Printers List ........99 web browser ............

This manual is also suitable for:

Docucentre-ii c6500 Docucentre-ii c5400 Apeosport-ii c6500 Apeosport-ii c5400 Docucentre-ii c7500

Fuji Xerox ApeosPort-II C7500 Administrator's Manual

Table of Contents

2 Paper and Other Media

3 Maintenance

4 Job Status

5 Machine Status

6 System Settings

8 Printer Environment Settings

10 Scanner Environment Settings

12 Security

14 Problem Solving

Paper Jams

Quick Links

Chapters

Related Manuals for Fuji Xerox ApeosPort-II C7500

Summary of Contents for Fuji Xerox ApeosPort-II C7500