Fuji Xerox ApeosPort-II C4300 User Manual page 441

Symptom
Unable to print, Is a message displayed on
or unable to the touch screen?
copy.
When a parallel interface
cable is used to connect
between the machine and
the computer, bi-directional
communication is not
available for the computer.
Is the memory capacity
insufficient?
Is the print mode [Off-line]?
Is the power cord connector
disconnected from the rear
of the rack?
<Online> Is the interface cable
indicator does disconnected?
not light even
though you
instructed the
machine to print.
Is the computer's
environment correctly set?
Is the required interface
correctly set?
A document is Is the specified size paper
not fed from the loaded in the tray?
Tray 5 (Bypass).
"Printing" Did you power the client
appears even computer on after powering
though you did the machine on?
not instruct the
machine to print.
(With the parallel
interface used)
Cause
Follow the instructions displayed to solve
the problem.
The bi-directional communication is set to
"Enabled" by factory default on the
machine. You can print if the computer
supports the bi-directional communication.
If the computer does not support it, change
this setting to "Disabled" on the machine's
control panel.
Refer to the Network Administrator Guide for
details.
Perform one of the following: set [Print
Mode] to [Normal], set [Page Print Mode]
to [On], reduce the number of open ports to
increase the print page buffer size, or
install additional 128MB Memory to
increase the memory size.
Refer to "Allocate Memory" (P.303).
Note
Press the <Machine Status> button to
check the [Print Mode] on the [Machine
Status] screen. If [Print Mode] is set to [Off-
line], select [On-line].
Turn the power switch off, and then firmly
plug the power cord into the connector and
power outlet. Then turn the power switch
on.
Refer to "Power On / Off" (P.35).
Turn the power switch off, unplug the
power cord from the power outlet, and
check the interface cable connection.
Refer to the Network Administrator Guide for
details.
Check the computer environment such as
print driver settings.
Check the status of the interface port.
Refer to the Network Administrator Guide for
details.
Follow the instructions displayed to load
paper of correct size, and try again.
Refer to "Loading Paper in the Tray 5 (Bypass)"
(P.250).
Press the <Job Status> button to cancel
printing.
Note
Refer to "Checking Current/Pending Jobs"
(P.355).
Machine Trouble
Remedy
• When memory capacity is
insufficient, the port status is
automatically set to [Stop] and the
machine restarts.
• Before powering the machine on,
make sure that the computer
power has been on.
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