Viewing Syslog Messages - AudioCodes Mediant 800B User Manual

User's Manual
50.6

Viewing Syslog Messages

You can use the following tools to view the Syslog messages sent by the device:

Web interface's Message Log page (see below).

CLI -The device sends the error messages (e.g. Syslog messages) to the CLI console
as well as to the original configured destination. Use the following commands:
debug log
no debug log
no debug log all

Any third-party Syslog server (e.g., Wireshark).
The following procedure describes how to view Syslog messages in the Web interface.
Notes:
•
It's not recommended to keep a Message Log session open for a prolonged
period. This may cause the device to overload. For prolonged (and detailed)
debugging, use an external Syslog server.
•
You can select the Syslog messages in this page, and copy and paste them into a
text editor such as Notepad. This text file (txt) can then be sent to AudioCodes
Technical Support for diagnosis and troubleshooting.

To activate the Web interface's Message Log:
1. Enable Syslog (see ''Enabling Syslog'' on page 701).
2. Open the Message Log page (Status & Diagnostics tab > System Status menu >
Message Log); the Message Log page is displayed and the log is activated.
The displayed logged messages are color-coded as follows:
•
Yellow - fatal error message
•
Blue - recoverable error message (i.e., non-fatal error)
•
Black - notice message

To stop and clear the Message Log:

Close the Message Log page by accessing any another page in the Web interface.
Version 6.8
; Starts the debug
; Stops the debug
; Stops all debug process
Figure 50-5: Message Log Page
707
50. Syslog and Debug Recordings
Mediant 800B Gateway and E-SBC