Not Available To Tray [3][4][5][6] - Xerox Paser 7400 Service Manual

+24 V Not Available to Tray [3][4][5][6]
Voltage detection indicates that +24 V is not available to the indicated option tray.
Applicable Status Codes:
Code 924:
Tray 3 not receiving +24 V
Code 925:
Tray 4 not receiving +24 V
Code 926: Tray 5 not receiving +24 V
Code 927:
Tray 6 not receiving +24 V
Initial Actions:
Reset the Option connector at the base of the printer.
Cycle the printer's power.
If the problem persists follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Motor Driver Board
LVPS
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the Option Tray connector for
damage.
Is the connector damaged?
2
Check for +24 V at OPTRY24.
1. Close the Interlock Switches.
2. Disconnect OPTRY24.
Is there +24 V at OPTRY24-1 and -2 <=>
ground?
3 Check all pins on the OPTRY24 Harness
for continuity.
Disconnect the OPTRY24 Harness.
Is the OPTRY24 Harness conductive?
4 Check for +24 V from the LVPS.
Disconnect POW24.
Is there +24 V at POW24-1 <=> ground?
5 Check the LVPS +24 V output.
1. Close the Interlock Switches.
2. Disconnect CN2.
Is there +24 V at CN2-1 and <=> ground?
General Troubleshooting
Wiring and Plug/Jack References
Print Engine Motor Driver Board (6/6) (see Book 1)
Options Paper Tray Motors and Interconnect
Yes
Replace the
connector.
Replace the
affected Option
Control Board.
Go to Step 4.
Replace the Motor
Driver Board (see
Book 1)
Replace the Engine
Control Board (see
Book 1)
No
Go to Step 2.
Go to Step 3.
Replace the
OPTRY24
Harness.
Go to Step 5.
Replace the LVPS
(see Book 1).
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