Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems; Printer Is Making Unusual Noises; Paper Tray Will Not Close - Xerox VersaLink C400V User Manual

Document Prints From Wrong Tray

Probable Causes
Application and print driver have conflicting
tray selections.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Your printer model is not configured with
automatic 2-sided printing.
Incorrect setting.

Printer is Making Unusual Noises

Probable Causes
There is an obstruction or debris inside
the printer.

Paper Tray Will Not Close

Probable Causes
The paper tray does not fully close.
Solutions
1. Check the tray selected in the print driver.
2. Go to the page setup or printer settings of the application from
which you are printing.
3. Set the paper source to match the tray selected in the print
driver or set the paper source to Automatically Select.
Note: To have the print driver select the tray, set the tray used as
the paper source to Auto Selection Enabled.
Solutions
Ensure that you are using a supported paper size and weight for
2-sided printing. Envelopes, cardstock, and labels cannot be used for
2-sided printing. For details, refer to Supported Standard Types and
Weights for Automatic 2-Sided Printing.
Ensure that your printer supports automatic 2-sided printing. For
details, refer to Printer Configurations and Options
In the print driver Printing Options tab, select 2-Sided Print.
Solutions
Power off the printer and remove the obstruction or debris. If you
cannot remove it, contact your Xerox representative.
Solutions
• If the tray is extended for legal-size paper, the tray protrudes
when it is inserted into the printer. For details, refer to
Configuring Trays 1 or 2 for the Paper Length.
• Some debris or an object is blocking the tray.
• The tray is hanging up on the table or shelf on which it
is located.
• At the back of the paper tray, push the paper lift down until it
clicks into place. Insert the tray into the printer. If the paper lift
does not click into place correctly, replace the paper tray.
Xerox
Troubleshooting
on page 170.
VersaLink C400 Color Printer
® ®
User Guide
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