Collecting Diagnostic Information - Acopia Adaptive Resource Switch Cli Maintenance Manual

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Collecting Diagnostic Information

CLI Maintenance Guide
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Some problems require thorough examination and diagnosis. To facilitate this, the
CLI has a command for collecting all interesting diagnostic information on the ARX
and sending it to a remote site. The diagnostic information is a collection of very large
files (including multiple core files), so chose a destination server with plenty of free
disk space.
From priv-exec mode, use the
data (except reports, which can make the file excessively large) and send it to an FTP
site:
collect diag-info ftp://[username[:password]@]ftp-site/file.tgz
where
username[:password]@ (optional) is an FTP username and optional
password (the default is the username/password set by the
command),
ftp-site identifies the FTP server with an IP address or FQDN (for example,
"172.16.88.3" or "ftp.myftpsite.com"), and
file.tgz is the chosen file name. Lead with an extra "/" if the path starts at the
root of the server machine; for example, "athos//usr/local/diag_files.tgz"
specifies "/usr/local/diag_files.tgz" on server athos. Omit the leading slash if
the file is going to the home directory for username.
The CLI prompts for a password if you enter the username without one. The CLI then
prompts for confirmation before collecting the diagnostics. Answer yes to continue.
The collection process can be time-consuming; allow at least one minute for the CLI
prompt to return.
Collecting Diagnostic Information
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collect diag-info ftp
Troubleshooting Tools
command to collect all diagnostic
ip ftp-user
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