Chapter 6: Troubleshooting
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If you still have problems, use the confidence test to check that the monitor is working
properly. Follow these steps to test the monitor:
1. From the System toolchest, choose "Run Confidence Tests." You see the Confidence
Tests form, as shown in Figure 6-4.
2. Open the Monitor icon.
To launch the monitor confidence test, select the icon and click Open, or
double-click the monitor icon.
The monitor test takes over the entire screen.
To run one of the tests from the menu, click the mouse over the menu choice
and see how the monitor responds.
3. Click Quit when you are finished.
When you click Quit, the screen goes back to the way it was before you launched the
confidence test.
If the monitor tests indicates a failure, follow the instructions in "Ordering Replacement
Parts" on page 135 to order a replacement part. Then contact your service provider for
further instructions.
Mouse
If the buttons on your mouse do not work, make sure the mouse cable is firmly connected
to the keyboard. If the buttons still don't work, you have a faulty mouse. Follow the
instructions in "Ordering Replacement Parts" on page 135 to order a replacement mouse.
Then contact your service provider for further instructions.
If the mouse is just behaving strangely or only one of the mouse buttons works, make
sure the mouse cable is firmly connected to the keyboard. If the buttons still don't work,
try running the mouse confidence test.
Follow these steps:
1. From the System toolchest, choose "Run Confidence Tests." You see the Confidence
Tests form, as shown in Figure 6-4.
2. Open the Mouse icon.
To launch the mouse confidence test, select the icon and click Open, or double-click
the mouse icon. When you start the mouse test, you see only a mouse on the screen.
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