Troubleshooting Software Installation
When you have made your choices, start the installation. At the
go
This section covers the three most common problems that may arise during software
installation. See the section that describes the problem you have encountered.
•
"System Cannot Find the New Software" on page 105
•
"System Cannot Complete an Installation" on page 106
•
"System Reports Errors After an Installation" on page 107
For comprehensive troubleshooting information, please order the IRIS Software
Installation Guide from your local support organization.
System Cannot Find the New Software
The system cannot find the software when:
•
There is no CD in a drive that you specified.
•
The remote CD drive that you specified is not enabled for remote software
installation. Contact the administrator of the system to which the drive is
connected, and make sure remote installations are allowed from that CD drive. For
more information, select "On-line Books" from the Help toolchest and search for
"Allowing Remote Users to Install Software From Your CD Drive" in the online
Personal System Administration Guide.
•
Your system cannot contact the system on the network that has the software. Select
"On-line Books" from the Help toolchest and search for "Troubleshooting General
Network Errors" in the online Personal System Administration Guide.
Troubleshooting Software Installation
prompt, type:
Inst>
105
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