Chapter 6: Troubleshooting
114
A Blinking Amber LED with an Error Message
If the LED stays blinking and a message appears on the screen, one or more SIMMs is
faulty. Below is a list of messages and where to go from there:
1. If you see this message:
No usable memory found. Make sure you have a full bank (4 SIMMs)
Go to "Checking and Removing Memory" on page 156 to check that all your SIMMs
are seated all the way into the sockets. Then power the system on again. If you get
the same message, the SIMMs are faulty. Follow the instructions in "Checking and
Removing Memory" on page 156 to remove the faulty SIMMs and then go to
"Ordering Replacement Parts" on page 135 to order replacement SIMMs. Then
contact your service provider for further instructions.
2. If you see this message:
Check or replace: SIMM#
Follow the instructions in "Checking and Removing Memory" on page 156 to make
sure the indicated SIMM is seated all the way into it's socket. # represents the SIMM
number that failed the test (for example, SIMM A1, SIMM B1). Then power the
system on again. If you get the same message, the SIMM is faulty. Follow the
instructions in "Checking and Removing Memory" on page 156 to remove the
faulty SIMM and then go to "Ordering Replacement Parts" on page 135 to order a
replacement SIMM. Then contact your service provider for further instructions.
3. If you see this message:
Memory is not usable. Check or replace all SIMMs.
Follow the instructions in "Checking and Removing Memory" on page 156 to check
that all your SIMMs are seated all the way into the sockets. Then power the system
on again. If you get the error message, then all SIMMs are faulty. Follow the
instructions in "Ordering Replacement Parts" on page 135 to order new SIMMs,
and then follow the instructions in "Checking and Removing Memory" on page 156
to remove the faulty SIMMs. Then contact your service provider for further
instructions.
A Solid Amber LED with No Error Message
If the amber LED stays on without blinking or turning green, the memory is working but
some other part is faulty.
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