Related Information; Initiating System Restart - Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual
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Also See for CTS 1000 - TelePresence System 1000 Video Conferencing:
- Hardware options & upgrade manual (142 pages)
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Chapter 8
Troubleshooting the CTS 1300
To view hardware and software versions and active images, choose Troubleshooting > Configuration
Issues. The Hardware/Software Versions page appears listing the current hardware and software
versions and active images.
Resetting the System
Caution
Once the system is reset, you will have to reconfigure the system. You will be asked twice to confirm
your choice to revert to the factory image before software will carry out this request.
Resetting the system can take over two hours to complete.
A system reset results in the following:
•
•
If you select to reset the system to use factory defaults, check the Cisco IP telephone for messages during
the reset procedure:
•
•
To reset the system image to the factory default:
Step 1
Choose Troubleshooting > Configuration Issues. The Hardware/Software Versions page appears
listing the current hardware and software versions and active images.
Click the Reset to Factory Image and Factory Configuration...and Restart Cisco TelePresence
Step 2
System... button. The system image location is changed and the is system restarted.
Note
If a Cisco TelePresence call is in progress, the changes will be made after the call ends.
Related Information
For more system troubleshooting information, see the
Guide
Initiating System Restart
The system will restart immediately, even when a Cisco TelePresence call is in progress.
Caution
To restart the system:
Step 1
Choose Troubleshooting > System Restart. The System Restart page appears and the current call status
is displayed.
OL-21845-01
The CTS is reset to the software image as originally shipped.
All configuration settings are reset to the factory defaults.
Data in bold
blue
text indicates where the current system image is located for each codec in the
system.
Locations of the factory image are listed.
on Cisco.com.
Cisco TelePresence System Troubleshooting
Cisco TelePresence System Administration Guide
Initiating System Restart
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Table of Contents
Troubleshooting
