Related Information; Testing Audio - Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual

Testing Audio

Step 3 If there are multiple pages listing log files, click the First, Previous, Next, or Last button to navigate to
the desired page.
Step 4 Click the radio button to the left of the table entry, and then click Clear to delete a single error message.
Click Clear All to delete all error messages displayed.
Step 5

Related Information

For more information, see the following documentation:
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•
Testing Audio
You can test the system audio in your meeting room and send the results to Cisco Systems technical
support for analysis.
Audio recordings can be made only while the CTS system is in a call.
Note
To record audio:
Step 1 Choose Troubleshooting > Audio.
Click Start Recording Audio to start recording all audio in the local meeting room including audio from
Step 2
remote meeting rooms. Recording will continue up to a maximum of two minutes unless you manually
stop recording.
Note Both endpoints will beep periodically during the recording process and when audio add-in participants
join the call.
Step 3 Click Stop Audio Recording to stop recording.
Step 4 After you complete the recording and download the results, send the results to Cisco Systems technical
support.
Related Information
For more system troubleshooting information, see the
Guide
Cisco TelePresence System Administration Guide
4-44
Session Initiation Protocol (SIP)
Cisco TelePresence System Message Guide
on Cisco.com.
home page on Cisco.com.
Cisco TelePresence System Troubleshooting
Chapter 4 Troubleshooting the CTS 500
OL-21845-01