Troubleshooting Presentation Devices - Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual
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Also See for CTS 1000 - TelePresence System 1000 Video Conferencing:
- Hardware options & upgrade manual (142 pages)
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Chapter 9
Troubleshooting the CTS 3000 and CTS 3200
Leave the projector in this state. When the video signal is turned off or disconnected, the projector will
go black for 30 seconds. Then it will count down for 5 minutes and then turn off the lamp.
If a video signal is applied during this 5 minute and 30 second countdown the video will reappear
immediately. If the countdown completes, the projector goes into a cool-down mode which will ignore
a video signal for 30 seconds. It will then stay in a standby mode and will power back up when a video
signal is connected. It will take 15 seconds for the projector to light back up.
To check either VGA or document camera input, perform the following steps:
Step 8
a.
b.
If the input image is displaying correctly, you should see an image projected on the projection surface.
Step 9
If the image is out of focus or is too small, use the projector focus ring to focus the image and use the
zoom lever to create the largest possible image.
Step 10
Click Stop in Cisco TelePresence System Administration to remove the test pattern and complete the
projector test.
Troubleshooting Presentation Devices
Use the information in the following sections to troubleshoot presentation devices:
•
•
Multiple Input Devices
The Cisco TelePresence System can display information from multiple input devices during a meeting.
If multiple input devices are sending information, the projector displays the input from the last
presentation device sending information. If an input device image is not being seen on the projector
screen, try the following:
•
•
Presentation Devices
Use the information in
OL-21845-01
Click Presentation Devices on the Hardware Setup window.
Perform one of the following steps to test the video input:
•
Click the VGA radio button to test input from a VGA device
•
Click the Document camera radio button to test input from the document camera
Multiple Input Devices, page 9-33
Presentation Devices, page 9-33
VGA devices—Unplug the device from the VGA cable, wait 5 seconds, and then plug the device
back in.
Document cameras—Turn the camera off, wait 5 seconds, and restart the device.
Table 9-6
to troubleshoot presentation devices.
Cisco TelePresence System Administration Guide
Managing CTS 3000 and CTS 3200 Hardware Setup
9-33
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Table of Contents
Troubleshooting
