Related Information; Initiating System Restart; Troubleshooting Video Quality Settings - Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual

Chapter 6 Troubleshooting the CTS 1000
If a Cisco TelePresence call is in progress, the changes will be made after the call ends.
Note

Related Information

For more system troubleshooting information, see the
Guide

Initiating System Restart

Caution The system will restart immediately, even when a Cisco TelePresence call is in progress.
To restart the system:
Choose Troubleshooting > System Restart. The System Restart page appears and the current call status
Step 1
is displayed.
Click the Restart Cisco TelePresence System button. The system immediately restarts.
Step 2

Troubleshooting Video Quality Settings

Use the information in
Table 6-11 Troubleshooting Cisco TelePresence Screen Resolution
Problem
Video picture is good but
experiences repeated
interruptions.
Note See the Cisco TelePresence Network Systems 2.0 Design Guide

For more system troubleshooting information, see the
Cisco.com.
OL-21845-01
on Cisco.com.
Table 6-11
Possible Cause
Video quality setting is set too
high.
Cisco TelePresence System Troubleshooting
to troubleshoot the video picture on the displays.
Action
Log into the Cisco Unified CM administration
1.
interface.
Verify that the required settings have been made for
2.
configuring the video quality. See the
Cisco Unified Communications Manager
Configuration Guide for the Cisco TelePresence
System.
Note Higher bandwidth increases video quality, but
may also cause packets to be dropped and video
to be interrupted.
for more information about CTS video quality.
Cisco TelePresence System Troubleshooting Guide
Cisco TelePresence System Administration Guide
Initiating System Restart
on
6-37